Vodafone UK - London Camden Reviews 

130
TrustScore 5 out of 5

4.9

253 High Street,Camden, NW1 8NJ London, GB


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Rated 5 out of 5 stars

I came to the store in a panic as I couldn't get Internet on my phone. I was very stressed about making long journey on my own. Gagan went through all the possible options and found the best solution... See more

Company replied

Rated 5 out of 5 stars

I walked in to the store to query all my Vodaphone accounts today. I received an amazing, professional and efficient service from Aisha. Thank you so much Aisha for your brilliant customer care. I d... See more

Company replied

Rated 5 out of 5 stars

What absolutely brilliant staff at the Vodafone Camden Town store…I’ve been a customer for longer than I can remember - must be 20 years - and they just have consistently been so helpful, kind and h... See more

Company replied

Rated 5 out of 5 stars

The person who helped me was friendly, helpful and extremely efficient. She has helped me with my Vodafone renewal before and I was delighted to see she was still working in Camden town. She makes thi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Camden

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 253 High Street,Camden, NW1 8NJ, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4-star
3-star
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1-star

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4.9

All reviews

(130)

40,836 reviews in the last 12 months

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Rated 5 out of 5 stars

Aisha in store was so helpful and…

Aisha in store was so helpful and amazing service ! A fantastic manager and everything was sorted with my new phone sim replacement as I'm not savy with tech
5 stars!

May 23, 2025
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Tom,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve just received my best Vodafone experience

I’ve just received my best Vodafone customer experience in years from Reyan who works at the Vodafone shop in Camden.

Extremely helpful and professional, he sorted out all the issues I had in no time. He brought some good offers to my attention and helped me save some money too..
I got a new contract, sim card, sorted out some payment issues too.
I will definitely come back to this store.

Thank you very much!

May 19, 2025
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey David,

Thanks for the lovely review and fantastic support for Reyan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb service from Brian and Aisha at…

Superb service from Brian and Aisha at the Camden shop. Quickly sorted issue with SIM with smiles and patience.

April 4, 2025
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi,

We really appreciate your wonderful review and the amazing support for Brian and Aisha.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reyan was terrific

Reyan was terrific, highly recommend popping into Camden store if you ever need setting up.

March 2, 2025
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Max,

Thank you for your review for Reyan and the team. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Aisha helped a lot in my experience…

Aisha helped a lot in my experience here at Camden Vodafone store, thank you! Also explained and compared deals so I got the best deals out there for both phone and home broadband.

February 26, 2025
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The girl who assisted me was really…

The girl who assisted me was really kind, helpful, and friendly. She made my experience great! I will certainly choose to come here again really soon. Thank you

February 21, 2025
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Kelly,

Thanks for letting us know what an amazing job our staff did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and I got a new ESIM!

February 16, 2025
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Dalia, Thanks for letting us know how helpful our team were in getting your new eSIM. All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Replacement phone

I had my phone stolen and came into Vodafone Camden for a replacement. Gagan was very knowledgable and helpful. I saw a Vodafone advisor straight away and left with a new phone within 30 minutes. No complaints

January 18, 2025
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi James,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and eco prices

I have visited vodaphone and got an excellent deal on samsung s24 ultra. Thank to the staff specially Mr. Hakeem

January 10, 2025
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Hakim

Amazing service from Hakim. He was extremely knowledgeable and conscientious when dealing with me. He understands customer care and provides a fantastic service. Thank you Hakim.

January 8, 2025
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi John,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service

December 27, 2024
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi D Henry,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Today was in Vodafone with Hakim.

Today was in Vodafone with Hakim.
Excellent service!
Keep it up.

December 27, 2024
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Branko,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I was been served from Hakim

I was been served from Hakim
He is a very great guys
Helped me on everything and explained correctly very satisfied 😊 .

December 17, 2024
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Leo. Thank you for your review for Hakim. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Would recommend this sales advisor

Polite very helpful obliging
Good customer service skills

December 10, 2024
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hello, Scott,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brian was very patient and took time to…

Brian was very patient and took time to set everything up

November 29, 2024
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Carolyn,

This is wonderful to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE FROM…

EXCELLENT CUSTOMER SERVICE FROM HAKIM.....THANK YOU FOR EVERYTHING BEST IN THE SERVICE WOULD RECCOMEND HIM :)

November 23, 2024
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakim was very helpful throughout the…

Hakim was very helpful throughout the upgrade process.

November 23, 2024
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came just to get my old phone fixed and…

Came just to get my old phone fixed and walked away with a shiny new phone thanks to Brian. Who is excellen!

October 11, 2024
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Barbara,

Thank you for taking the time to leave us a 5 star review and congrats on the new shiny phone.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Hakim I…

Excellent customer service from Hakim I was advised on everything and it was explained to me very clearly he had assured me with everything he definitely needs a raise will recommend him to everyone also very patient

September 20, 2024
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hello, Muhammad,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steve helped and supported me!!

Steve helped and supported me to find the best plan for me as an International student coming from the USA and set up an eSIM on my phone when all other phone service provider companies could not. Steve walked me through how to use each eSIM as I will be using dual eSIM in my phone. I am not technologically savvy but Steve provided the best guidance and advise through the entire process and I now feel confident in using my phone and will remain a loyal Vodafone client. I highly recommend for anyone to see Steve if having any technical difficulties!!

October 3, 2024
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Evi,

This is lovely feedback for Steve. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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