I came to the store in a panic as I couldn't get Internet on my phone. I was very stressed about making long journey on my own. Gagan went through all the possible options and found the best solution... See more
Company replied
Location
Switch location253 High Street,Camden, NW1 8NJ London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I walked in to the store to query all my Vodaphone accounts today. I received an amazing, professional and efficient service from Aisha. Thank you so much Aisha for your brilliant customer care. I d... See more
Company replied
What absolutely brilliant staff at the Vodafone Camden Town store…I’ve been a customer for longer than I can remember - must be 20 years - and they just have consistently been so helpful, kind and h... See more
Company replied
The person who helped me was friendly, helpful and extremely efficient. She has helped me with my Vodafone renewal before and I was delighted to see she was still working in Camden town. She makes thi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Camden
Written by the company
Contact info
253 High Street,Camden, NW1 8NJ, London, United Kingdom
4.9
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and help from Steve at…
Great service and help from Steve at Vodafone. Thank you
September 27, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hey Tatyana,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had the pleasure of being assisted by Hakim!
I had the pleasure of being assisted by Hakim at Vodafone, and his customer service was truly outstanding. He went above and beyond to ensure that I received my new phone and, most importantly, helped me retain my number, which was incredibly important to me. His patience, dedication, and attention to detail were remarkable throughout the entire process. Hakim genuinely cares about his customers, and his efforts to resolve my issue were exceptional. I believe he truly deserves a pay rise for his amazing service! Vodafone is lucky to have him on their team.
September 9, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Barbara,
This is lovely feedback for Hakim. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Hakim has been amazing
Hakim has been amazing. He was able to overcome all the issues we encountered. Great customer service. Bravo!
September 25, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Francesca,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ive been struggling so much with my…
Ive been struggling so much with my contract and i been to many vodafone store but they couldn’t do anything for me,until i came to camden towns vodafone and even though i have to wait for my exciting number to come back but the manager (Ayoub) has provided me with good informations and felt sorry about this and gave me hope that i can have my number back
August 14, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Sari!
Thank you for your review. We'd be happy to check on the status of this for you. To get started, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Very good at everything and reassuring…
Very good at everything and reassuring and super friendly:)
August 7, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hey Justine,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really nice service from Hakim
Really nice service from Hakim, very friendly and helpful, and explained everything clearly. Thanks!
August 3, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Thanks for your review Marianna. It's great to hear Hakim explained everything for you today.
Thanks, The Vodafone Social Media Team
Great help for my Mum and made easy for…
Great help for my Mum and made easy for her to upgrade.
August 2, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hey Benjamin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Just upgraded my phone at the Vodafone…
Just upgraded my phone at the Vodafone store Camden, always a pleasure
July 29, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hey Willie,
Thanks for letting us know what an amazing job did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Marvellous experience by Brian
July 6, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hello, Niamh,
We appreciate you taking the time to leave a review on the great service you received from Brian, it's certainly what we like to hear.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Hi I am really appreciate Mr Hakim and…
Hi I am really appreciate Mr Hakim and the team that help over to me with good explanation and thank them
Amir
June 28, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Amir, It's great to see our team left such a positive impression on you.
Thanks again, Vodafone Social Media Team
Great overall experience as always at…
Great overall experience as always at the Vodafone Camden store
June 27, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Michael,
Thanks for the great review of our Camden team, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Thank you Mr Hakim
Thank you Mr Hakim , the service was wonderful. Thanks your help
Thanks Vodafone
June 26, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hello, Wafa,
It's great to hear about the positive experience which you had with us. We appreciate you taking the time to write in a review.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Ash was great in setting me up with a…
Ash was great in setting me up with a new device
June 14, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Len,
We're delighted you had such a great experience with Ash. Thanks for the review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Outstanding customer service
This is the place to go if you need help!
As an expat, the struggle to get a phone number (and data) is real, but I got outstanding service from Aisha and her colleague in Vodafone on Camden High Street. They went above and beyond to help get me set up. And were super nice and friendly while doing so.
Definitely reccomend for Expats - but also for everyone else!
June 8, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Lotte,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The ladies in the store were very…
The ladies in the store were very helpful in getting me a great deal
April 25, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hey Mo,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Scum they have people who are lazy in…
Scum they have people who are lazy in the teams that cannot read they notes causing people over payment and bad credit also their network coverage has got worst over the years and a lot places in London there is a bad signal
March 15, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Hassan,
Thanks for taking the time to share your feedback with us. We apologise if you've had a negative experience. We'd love to help turn your opinion into a positive one and assist with any issues you may be having.
Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Cristina was very helpful
Cristina was very helpful, and allowed me to easily set up my new account.
March 15, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Ozan. Thank you for your review for Cristina. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steve was very good and competent in…
Steve was very good and competent in what he does with great presentation to explain what I am in for with joining Vodafone.
February 12, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Aaron,
This is lovely feedback for Steve. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Aisha was amazing really helped me set…
Aisha was amazing really helped me set up a new phone after my phone stopped working! Excellent deal!
February 11, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Ali,
Thanks for taking the time to leave a review and feedback for Aisha, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Maria was very nice and helped me…
Maria was very nice and helped me upgrade to a better deal!
February 9, 2024
Unprompted review
Reply from Vodafone UK - London Camden
Hi Aisha,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.