Vodafone UK - London Camden Reviews 

130
TrustScore 5 out of 5

4.9

253 High Street,Camden, NW1 8NJ London, GB


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Rated 5 out of 5 stars

I came to the store in a panic as I couldn't get Internet on my phone. I was very stressed about making long journey on my own. Gagan went through all the possible options and found the best solution... See more

Company replied

Rated 5 out of 5 stars

I walked in to the store to query all my Vodaphone accounts today. I received an amazing, professional and efficient service from Aisha. Thank you so much Aisha for your brilliant customer care. I d... See more

Company replied

Rated 5 out of 5 stars

What absolutely brilliant staff at the Vodafone Camden Town store…I’ve been a customer for longer than I can remember - must be 20 years - and they just have consistently been so helpful, kind and h... See more

Company replied

Rated 5 out of 5 stars

The person who helped me was friendly, helpful and extremely efficient. She has helped me with my Vodafone renewal before and I was delighted to see she was still working in Camden town. She makes thi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Camden

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 253 High Street,Camden, NW1 8NJ, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4-star
3-star
2-star
1-star

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4.9

All reviews

(130)

40,947 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Despite of emergency my simcard still doesn't work

Despite of letting them know that I have an interview and need to use my new number today,thay didn't warn me that I can use it only after 24 hours .they gave me this information after I paid and after when my account doesn't work.I have known that I wouldn't buy this sim card.I need to use it right know.i am in an really difficult situation right know and I am not able call anybody because my simcard doesn't work.i regret to come this shop,so sad.I want my money back

September 14, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Zeynep. It's disappointing to see your comments, concerns and feedback. We completely understand the importance of keeping connected online, especially when you have an interview.

If you still need any help with this or would like us to look into anything further, please come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Maria was great

Maria was great , she upgraded my plan and added extra discount . I recommend Vodafone network.

September 11, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Andrei,

This is a great review for Maria. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great customer service

Great customer service, I found Maria to be very helpful as she helped me set up my account and put in any discounts that I could benefit from. A pleasant experience

September 11, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Marie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aisha was very helpful

September 2, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you so much Aisha,

September 2, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maria was amazing

Maria was amazing. If there are two Marias, I'm talking about the one from Moldova. She gave me all the information I needed and made the process very easy for me.

August 31, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Aditya,

We're pleased to hear about your recent experience in our store, and how Maria has been able to help!

Should you ever require assistance, feel free to message us on Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Exelent service from Reyan

August 30, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Javier,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient

It was quick, and efficient, Maria was great and explained everything I needed to know

August 30, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Nelly,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aisha was really kind she helped me…

Aisha was really kind she helped me sort out my accounts and get a better deal

August 28, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Virginia,

Thanks for the lovely review and fantastic support for Aisha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aisha is very helpful and store is…

Aisha is very helpful and store is great!

August 18, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Hemalatha,

Thanks for letting us know what an amazing job Aisha did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service reyan

August 16, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Salman. Thank you for your review for Reyan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maria was amazing

Maria was amazing. ı purchased the hom broadband

August 16, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi. Thank you for your review for Maria. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to vodafone Camden store to…

I came to vodafone Camden store to check my upgrade but walk out with 2 additional connections .Maria did a great job

August 15, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Sheik,

This is a great review for Maria. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Aisha was great

Aisha was great! Helped me set up new number

August 15, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Shahida,

This is lovely feedback for Aisha. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I upgraded my sim plan

I upgraded my sim plan, happy with the deal. Maria was very nice

August 12, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi George. Thank you for your review for Maria. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an amazing experience .Maria…

I had an amazing experience .Maria upgraded my plan ,very happy with the price

August 12, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Alex. Thank you for your review for Maria. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maria was helpful

Maria was helpful , sold us the best deal . Also, gave us extra discount

August 6, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Yunus,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I really enjoyed the experience in…

I really enjoyed the experience in Camden store. Maria was nice, definitely will shop again

August 6, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Zeynep,

Thanks for letting us know what an amazing job Maria did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aisha was very helpful today

Aisha was very helpful today. She managed to answer all my questions about the Europe Roaming that I didn’t know about. She very professional and explain very precisely and clearly. Thank you Aisha.

July 25, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Julieta,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aisha and Maria were incredible

Aisha and Maria were incredible. Both have brilliant advice and were efficient organised and knowledgeable. On top of that we’re brilliant at being really personable and kind and so I would highly recommend anyone shop in the camden Vodafone. Exceptional service
Thanks to you both. John and Jose

July 23, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi John. Thank you for your glowing review for both Aisha and Maria. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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