Vodafone UK - London Camden Reviews 

130
TrustScore 5 out of 5

4.9

253 High Street,Camden, NW1 8NJ London, GB


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Rated 5 out of 5 stars

I came to the store in a panic as I couldn't get Internet on my phone. I was very stressed about making long journey on my own. Gagan went through all the possible options and found the best solution... See more

Company replied

Rated 5 out of 5 stars

I walked in to the store to query all my Vodaphone accounts today. I received an amazing, professional and efficient service from Aisha. Thank you so much Aisha for your brilliant customer care. I d... See more

Company replied

Rated 5 out of 5 stars

What absolutely brilliant staff at the Vodafone Camden Town store…I’ve been a customer for longer than I can remember - must be 20 years - and they just have consistently been so helpful, kind and h... See more

Company replied

Rated 5 out of 5 stars

The person who helped me was friendly, helpful and extremely efficient. She has helped me with my Vodafone renewal before and I was delighted to see she was still working in Camden town. She makes thi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Camden

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 253 High Street,Camden, NW1 8NJ, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4.9

All reviews

(130)

41,063 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend!

Steve was extremely helpful and friendly throughout the whole process of exchanging phones. I highly recommend!

May 24, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Alycia,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service,thank you Camden…

Great customer service,thank you Camden team!!!

May 21, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited the London Camden store the…

Visited the London Camden store the guys were very helpful as i am quite new to the country they helped me sort out my phone and my broadband which was a relief great service!!!

May 17, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Andriy,

This is lovely feed back for our Camden store. Thanks for taking your time to share the experience.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Customer service at its BEST!

The customer service provided by the Camden branch was outstanding. I really appreciate the patience and expert advice. I spent sometime considering my options as I wanted the right-fit (the staff were always on hand to answer any questions and provide/clarify information; which was a clear reflection of how the branch is managed).

I was given expert advice that allowed me to select a tariff that was cost effective but also provided me with exactly what I need.

My choosing Vodafone was in large part down to the great customer service I received, as I was also considering other providers. There is nothing worse than been contracted to a provider that gives you poor service. (My last provider — EE —was horrendous).

I am extremely happy with my contract, tariff and service.

Thank you very much for providing an honest and considered service.

April 27, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Sharon,

Thank you for your review for our Camden store. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

The service was outstanding service

I have had outstanding customer service from Camden branch. The staff were really helpful and provided me with the best tariff available that suited my needs.

May 3, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi there,

This is an amazing review of support for our Camden store. Thanks for sharing these kind words for our colleagues there.

If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

I had a great experience in Vodafone…

I had a great experience in Vodafone Camden. Very friendly and knowledgeable staff.

April 12, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hey Hussein,

Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got served by a lad called Reyan helped…

Got served by a lad called Reyan helped me set up my broadband order and SIM, very efficient and great service from the store

April 12, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Aman,

It's always nice to read positive feedback. If you spoke to Reyan in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by the guys at Camden…

Excellent service by the guys at Camden they are very helpful and helped me set up my phone and answered all of my queries will definitely return for my upgrade

April 2, 2023
Unprompted review
Vodafone UK - London Camden logo

Reply from Vodafone UK - London Camden

Hi Constantin,

Thanks for leaving this review about the excellent service you have had in our Camden store.

Thanks,
Vodafone Social Media team

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