Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Unit D , 107 Cheapside, EC2V 6DN London, GB
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Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks
Company replied
Daryoush helped me set up my family SIM card, super helpful, got me everything I need with no fuss.
Company replied
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more
Company replied
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Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom
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Gurps was helpful and knowledgeable

Reply from Vodafone UK - London Cheapside
Came in to london cheapside and came across staff member Daryoush who was amazingly helpful with helping me find the best deals with my iPhone! 10/10 service!

Reply from Vodafone UK - London Cheapside
Tausifur was a smooth sales advisor got me the best deal

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
Tausifur from Cheapside helped me solve an issue that customer services couldn’t help me with I am very pleased to say Vodafone has got a true gentlemen working in the company

Reply from Vodafone UK - London Cheapside
Felipe was professional, Nice, quick, efficient, compassionate. Thank you very much.

Reply from Vodafone UK - London Cheapside
I love the sales advisor Tausifur he made my experience one to remember and helped me get a new connection on e sim

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
I am not a Vodafone customer but still Tausifur helped me restore my WhatsApp and he was very helpful and kind to me I appreciate you thank you for your support x

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
The service received by Felipe in Vodafone Cheapside us very good. He was very kind,friendly and helpful.

Reply from Vodafone UK - London Cheapside
Really helpful staff. Gurps went out of his way to show us a number of options and took the time to go through the terms and conditions. Thank you!

Reply from Vodafone UK - London Cheapside
Gurps was very helpful and professional providing me with the best customer service and support found me the best solutions, I highly recommend him expertise.

Reply from Vodafone UK - London Cheapside
Great service from nisha Thankyou very much

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
Felipe was very helpful in assisting my sister and I with new phones. He was patient and thorough and I’m glad we chose this branch today with and managed to partake in the Black Friday offers.

Reply from Vodafone UK - London Cheapside
Felipe was very helpful and clear on my options. Efficient and helpful.

Reply from Vodafone UK - London Cheapside
Excellent service by Felipe. He went out of the way to find a solution for my 4 Vodafone contracts.

Reply from Vodafone UK - London Cheapside
Felipe in store was very helpful and resolved the online and telesales issues and got me connected.

Reply from Vodafone UK - London Cheapside
Mercedes and Daroush were great! Many thanks!

Reply from Vodafone UK - London Cheapside
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