Vodafone UK - London Cheapside Reviews 

161
TrustScore 5 out of 5

4.9

Unit D , 107 Cheapside, EC2V 6DN London, GB


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Rated 5 out of 5 stars

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more

Company replied

Rated 5 out of 5 stars

Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks

Company replied

Rated 5 out of 5 stars

Daryoush helped me set up my family SIM card, super helpful, got me everything I need with no fuss.

Company replied

Rated 5 out of 5 stars

I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more

Company replied


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  • Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Gurps was helpful and knowledgeable

Gurps was helpful and knowledgeable

February 21, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Микола Токар,

Thanks for the lovely review and fantastic support for Gurps.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to london cheapside and came…

Came in to london cheapside and came across staff member Daryoush who was amazingly helpful with helping me find the best deals with my iPhone! 10/10 service!

February 16, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Raven,

Thanks for the lovely review and fantastic support for Daryoush.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tausifur was a smooth sales advisor got…

Tausifur was a smooth sales advisor got me the best deal

February 13, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Gintare, ​

Thanks for the lovely review and fantastic support for Tausifur. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Tausifur was the best advisor

February 13, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tausifur from Cheapside helped me solve…

Tausifur from Cheapside helped me solve an issue that customer services couldn’t help me with I am very pleased to say Vodafone has got a true gentlemen working in the company

February 4, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey John ,

Thanks for the lovely review and fantastic support for Tausifur.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Felipe was professional

Felipe was professional, Nice, quick, efficient, compassionate. Thank you very much.

January 26, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Monique,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I love the sales advisor Tausifur he…

I love the sales advisor Tausifur he made my experience one to remember and helped me get a new connection on e sim

January 16, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Hannah,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryoush was extremely helpful and clear

January 15, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Henry,

Thanks for the lovely review and fantastic support for Daryoush.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am not a Vodafone customer but still…

I am not a Vodafone customer but still Tausifur helped me restore my WhatsApp and he was very helpful and kind to me I appreciate you thank you for your support x

January 14, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Huriye,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mercede was the best

Mercede was the best. Thank you

January 14, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey there,

Thanks for the lovely review and fantastic support for Mercede.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elizabeth momoh

The service received by Felipe in Vodafone Cheapside us very good. He was very kind,friendly and helpful.

January 6, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Baindu,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. Gurps went out of his way to show us a number of options and took the time to go through the terms and conditions. Thank you!

December 1, 2025
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gurps was very helpful and professional…

Gurps was very helpful and professional providing me with the best customer service and support found me the best solutions, I highly recommend him expertise.

December 6, 2025
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Mane,

Thanks for sharing such a positive review and for your incredible support for Gurps.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from nisha Thankyou very…

Great service from nisha Thankyou very much

December 4, 2025
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Romario,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tausifur was a good assistant

Tausifur was a good assistant

December 4, 2025
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hi Salem,

Thank you so much for your wonderful review and the amazing support you’ve shown for Tausifur—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Felipe was very helpful

Felipe was very helpful in assisting my sister and I with new phones. He was patient and thorough and I’m glad we chose this branch today with and managed to partake in the Black Friday offers.

December 1, 2025
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Leah,

Thanks for the lovely review and fantastic support for Felipe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Felipe was very helpful and clear on my options. Efficient and helpful.

November 26, 2025
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Felipe

Excellent service by Felipe. He went out of the way to find a solution for my 4 Vodafone contracts.

November 26, 2025
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Nisheet,

Thanks for the lovely review and fantastic support for Felipe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Felipe in store Cheapside London

Felipe in store was very helpful and resolved the online and telesales issues and got me connected.

November 26, 2025
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Matthew,

Thanks for the lovely review and fantastic support for Felipe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mercedes and Daroush were great

Mercedes and Daroush were great! Many thanks!

November 21, 2025
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mercedes and Daroush—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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