Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Location
Switch locationUnit D , 107 Cheapside, EC2V 6DN London, GB
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Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks
Company replied
Daryoush helped me set up my family SIM card, super helpful, got me everything I need with no fuss.
Company replied
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Cheapside
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom
4.9
Excellent
161 reviews
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Tausifur was an amazing sales assistant…
Tausifur was an amazing sales assistant he helped me with all my enquires and spoke slowly so I can understand what he is saying I was very pleased with the service
November 24, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Ong,
Thanks for the lovely review and fantastic support for Tausifur.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Rainhain was very helpful and courteous
Rainhain was very helpful and courteous
November 22, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Jonathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Top service
From the moment I walked in I was greeted so nicely, made me feel so welcomed. I was given the best service, friendly, helpful, polite and showed me new offers. Thank you Mercedes you was awesome. I definitely will recommend my friends and family ☺️
November 21, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nusrat was really helpful and patient…
Nusrat was really helpful and patient with me! Great service and customer experience!
November 21, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Gavin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped me with my phone services guys…
Helped me with my phone services guys in the store were very helpful with everything
November 21, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey there,
This is fantastic to hear! We really appreciate the feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Felipe was great
Felipe was great. He made the whole experience for me switching to a new contract so easy and simple!
October 1, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Lauren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely magnificent experience
Absolutely magnificent experience. Many thanks for your absolutely brilliant customer service Nisha. Best regards Nic
September 26, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Nic,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Staff name is Nisha
Staff name is Nisha.
Very friendly staff.
She explained me everything about the contract.
Hope I will with Vodafone for long term.
September 26, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Milando,
Thanks for the lovely review and fantastic support for Nisha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Felipe is great
September 25, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Dev,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service
The team on Cheapsite were really helpful and knowledgable. They knew how to treat issues and managed to work on my schedule by saving everything and sorting it out by the time I got back later. Angela and Felipe did their best to make sure I was able to complete my purchase today.
September 23, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Felipe was outstanding
Felipe was outstanding. Super patient and diligent with a number of complex asks
September 10, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Oliver,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Needed help to install a physical sim…
Needed help to install a physical sim card and the staff was very helpful!
September 9, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Huiyan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful was great and…
Extremely helpful was great and patient. felipe was the best
August 26, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Claudia,
Thanks for the lovely review and fantastic support for Felipe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Impresive service from Rutul and Felipe…
Impresive service from Rutul and Felipe & Angela.
They helped me with patience and a big smile. They were able to do what Three customer support was not able to achieve after being on a phone call for an hour!!!
Big shout out to Hazal and Raihan too who game good service too. I will defenitely be coming back
August 11, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Juan,
Thanks for the lovely review and fantastic support for Rutul and Felipe & Angela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
What a great experience thanks to Felipe. He was incredibly helpful and his knowledge of the products was amazing. I'll definitely be back!
August 7, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Andrei,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service
August 7, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rutel and Hazal offered excellent…
Rutel and Hazal offered excellent customer service when I visited the Cheapside branch. I popped into enquire about swapping my nano sim over between my iPhones and they swiftly resolved my problem. They should both me commended on fast efficient and friendly customer service
July 7, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi there,
Thanks for the lovely review and fantastic support for Rutel and Hazal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Never had such a good experience like…
Never had such a good experience like this one.. very helpful and knowledgeable appreciated the advice. Was a great example of great service. Thank you Mercedes
July 1, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey,
Thanks for the lovely review and fantastic support for Mercedes.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hazal has been amazing to guide me on…
Hazal has been amazing to guide me on what to choose. Very friendly and professional, I highly recommend asking for her.
Thank you Hazal!
June 10, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Laure.
We're happy to hear that you had such a positive experience with our agent Hazal.
Thank you for your feedback,
Vodafone Social Media Team
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