Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Location
Switch locationUnit D , 107 Cheapside, EC2V 6DN London, GB
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See what reviewers are saying
Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks
Company replied
Daryoush helped me set up my family SIM card, super helpful, got me everything I need with no fuss.
Company replied
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Cheapside
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom
4.9
Excellent
161 reviews
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Amazing service
Amazing service, went in with an issue with a disabled SIM. Sorted it out efficiently and walked out good as new.
June 5, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Achu.
We're happy to hear that we efficiently resolved the SIM issue.
Thank you for your positive feedback,
Vodafone Social Media Team
Hazal was brilliant
Hazal was brilliant, super helpful and efficient and friendly
June 3, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Tambe,
Thanks for the lovely review and fantastic support for Hazal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Angela was so kind and helpful
Angela was so kind and helpful - she fixed a problem I had with my phone in a couple of minutes! I am now thinking of moving from EE to Vodafone! She achieved in two mins what EE couldn't in a TWO-HOUR online chat yesterday. She has made me so happy - I am now able to make a call from my phone to my husband in hospital. Thank u so much, Angela! U r the best! From Kate
May 28, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Kate. Thank you for your review for Angela. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience
Hi
I had a very good experience at this branch. A lady called Valentina offered me an iPhone charger and let me stay until it’s fully charged, very kind of her. Thank you.
May 27, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Mille. Thank you for your review for Valentina. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hazal is great
Hazal helped me today and she done an amazing job. Made the process very easy, definitely recommend going to her!
May 22, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Chandler.
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Hey Matteo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sure gently
May 10, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Ilaria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank so much for your great support
Thank so much for your great support
Angela excellent
April 22, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Desativ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a fantastic experience thanks to…
I had a fantastic experience thanks to Hazal. Super helpful and patient. She answered all my questions and I had to leave a comment because I know it’s hard to come across someone who is actually genuine. Vodafone is lucky to have her on the team!
April 10, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Enver,
Thanks for the lovely review and fantastic support for Hazal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant customer service from Jayden…
Just had a great experience upgrading our business phones in this store. Jayden served us and was amazing, so patient and helpful. Give that man a raise!
March 27, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Laura,
It's wonderful to receive your feedback! We truly value your thoughts.
Should you need any assistance, feel free to contact our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.
Thank you once more,
Vodafone Social Media Team
Excellent team
Had a fabulous experience with Haza at cheapside. Had phone stolen and they had me up and running with a new sim, new contract (which she found for me and it was spot on with everything I needed) and case! Great to see such in person service. I actually came to this branch especially as I had an equally positive experience a couple of years back so great consistent service.
March 21, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Really Helpful Team
Having ordered my phone and airtime contract online I was disappointed to find that Vodafone had inadvertently cancelled the airtime element. Fortunately Raihan spent a considerable amount of time going through the problem with me and resolving everything so I have the same deal I thought had been agreed previously. Both he and his colleagues were courteous and I'm very grateful.
March 17, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hello,
Thanks for letting us know what an amazing job Raihan did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
We appreciate your five star feedback, Musa! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Customer Service!
Valentina was amazing! She spent the time to answer all of my MANY questions and got me a great bundle deal for mobile/broadband.
February 9, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Eric,
It's great to hear this feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I’ve had an issue with my account for…
I’ve had an issue with my account for the last 5 years and was never able to sort it out. Athina was so patient, so kind and so helpful! I was able to find a solution to my issue after so many years.
February 4, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Bene,
Thanks for taking the time to write such a great review! We're delighted that Athina resolved your issue after so long. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Thanks for your five star review, Mike! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best customer service in this branch!
Best customer service in this branch!
Huge thank you to Angela and Athina for assisting me choosing the Phone and the SIM card deal and for the good mode fit the whole day!!!
February 3, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Angelina. Thank you for your review for both Angela and Athina. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Angela made my experience great
Angela made my experience great! She did a fantastic job listening to what I needed, giving me the options and helping me understand the best solution. She then went above and beyond to help get things sorted, set up and ready to go. I couldn’t be more pleased- thank you Angela and thank you to the rest of the team too!
January 22, 2025
Unprompted review
Reply from Vodafone UK - London Cheapside
Hi Rowl. Thank you for your review for Angela. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
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