Vodafone UK - London Covent Garden Reviews 

141
TrustScore 5 out of 5

4.9

51 Long Acre,Covent Garden, WC2E 9JR London, GB


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Rated 5 out of 5 stars

The service was amazing. Every employee was very helpful and kind. Huseyin was knowledgeable and made the transition very easy. I would recommend this specific store to family and friends.

Company replied

Rated 5 out of 5 stars

We had walked in to replace a broken phone due to an accident. The person who helped us was very responsive and quick to help us as we had to get to another appointment. He was able to do so in a cal... See more

Company replied

Rated 5 out of 5 stars

Today I was at the Covent Garden branch and the customer service was superb. I’m annoyed I cannot remember our servers name but he knows who he is! So pleasant and funny and was great today. Give him... See more

Company replied

Rated 5 out of 5 stars

Patrick in store, has been amazing. He show care and has given me a great customer experience. He helped restore my number that got cancelled accidentally (of my own fault) and tried every way where m... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Covent Garden

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 51 Long Acre,Covent Garden, WC2E 9JR, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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1-star

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4.9

All reviews

(141)

39,680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was amazing

The service was amazing. Every employee was very helpful and kind. Huseyin was knowledgeable and made the transition very easy. I would recommend this specific store to family and friends.

August 27, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Nada

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Covent Garden staff was superb

Today I was at the Covent Garden branch and the customer service was superb. I’m annoyed I cannot remember our servers name but he knows who he is! So pleasant and funny and was great today. Give him a RAISE!

August 12, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

best service in vodafone

best service in vodafone

August 8, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tahmid was soo informative sorted our…

Tahmid was soo informative sorted our issue and gave us what we exactly wanted. Would definitely visit again 👍

August 3, 2026
Unprompted review
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Reply from Vodafone UK - London Covent Garden

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Qas was a great help with me and I…

Qas was a great help with me and I really appreciate the help provided today from this branch. The best one I’ve been to in my opinion

August 3, 2026
Unprompted review
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Reply from Vodafone UK - London Covent Garden

Hey Anais,

Thanks for the lovely review and fantastic support for Qas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Helped me out in setting up both my broadband and numbers in one go. Like the big picture thinking.

August 1, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Thijn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jeff was really nice and helpful at the…

Jeff was really nice and helpful at the store! Great service

July 7, 2026
Unprompted review
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Reply from Vodafone UK - London Covent Garden

Hey Nupur,

Thanks for the lovely review and fantastic support for Jeff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Mahima

I was served by Mahima.
She was extremely helpful and gave a lot of helpful information.

July 6, 2026
Unprompted review
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Reply from Vodafone UK - London Covent Garden

Hey Sophie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, very helpful

July 3, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had walked in to replace a broken…

We had walked in to replace a broken phone due to an accident. The person who helped us was very responsive and quick to help us as we had to get to another appointment. He was able to do so in a calm, knowledgable and thorough manner. He also suggested that I be added to my husband’s account in a hassle free way- saving us £20 a month!
Walked away incredibly happy- many thanks to him, gold star!

June 19, 2026
Unprompted review
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Reply from Vodafone UK - London Covent Garden

Hey Mrs Griffin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the store and was greeted

I came into the store and was greeted by a beautiful young woman Mahima, she was very kind and understanding what I needed. She listened to everything that I wanted and make sure to get it for me.

So I thank you Mahima

June 13, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Saief,

Thanks for the lovely review and fantastic support for Mahima. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome service

Hussain was excellent. He not only got our old phone to a factory reset so it could be recycled, he got us on a better plan. Great service. Thank you!

June 6, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Michelle,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer experience

Excellent customer experience, happily staying a Vodafone customer

June 3, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Justin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sade was very helpful and really…

Sade was very helpful and really assisted me along the whole journey.

May 2, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A worker named mahima served me she…

A worker named mahima served me she gave really good customer service and was very polite and helped alot.

April 29, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Amelia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience at the Covent Garden…

Great experience at the Covent Garden store. Tahmid was really helpful and took the time to explain everything clearly without rushing me. Service was quick, friendly, and professional. Made the whole process easy—definitely recommend.

May 1, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Ruthba,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jeffrey was amazing very valuble in…

Jeffrey was amazing very valuble in your company smooth transaction .

May 1, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Dan,

Thanks for the lovely review and fantastic support for Jeffrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

10/10 experience

I went to this store with my wife because I wanted to upgrade my phone, from the beginning the staff were nothing but lovely. The process was so smooth and so easy. Will 100% recommend to others.

April 2, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Mustafa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Easy quick service

Easy quick service. Got a sim deal. Good deal and friendly staff

April 27, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Harunur,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely clear process for getting a UK number

Huseyin was very clear, answered all my questions politely and helped me through every step of the process.

April 7, 2026
Unprompted review
Vodafone UK - London Covent Garden logo

Reply from Vodafone UK - London Covent Garden

Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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