Vodafone UK - London Holloway Reviews 

344
TrustScore 5 out of 5

4.9

454 Holloway Road, N7 6QA LONDON, GB


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Rated 5 out of 5 stars

The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... See more

Company replied

Rated 5 out of 5 stars

Tahsin at Holloway Vodafone helped reassure me with my upgrade which I initially didn't want to do. But after him explaining everything clearly, I was convinced. Perfect customer service

Company replied

Rated 5 out of 5 stars

Was very helpful with replacing a sim. He offered great alternative plans aswell as helping me set up an esim.

Company replied

Rated 3 out of 5 stars

Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Holloway

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 454 Holloway Road, N7 6QA, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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4.9

All reviews

(344)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

Ammanuel and Venus were great today. They sorted out a problem that I had had for years. I'm a very happy and satisfied customer. Thank you!

April 6, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Elizabeth

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service by Amanuel.

April 3, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Francesco,

Thanks for the lovely review and fantastic support for Amanuel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and professional service from…

Friendly and professional service from Vodafone staff by name Amanuel. He was very helpful and informed.

March 30, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Colin,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service from Bips. Very pleased

March 25, 2026
Unprompted review
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Reply from Vodafone UK - London Holloway

Hey Ai,

Thanks for the lovely review and fantastic support for Bips.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rania gave excellent service and got us…

Rania gave excellent service and got us a great deal on our contracts.

March 21, 2026
Unprompted review
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Reply from Vodafone UK - London Holloway

Hey Annabelle,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I met a lovely Vodafone member who…

I met a lovely Vodafone member who helped with my problem and Rania managed to solve it

March 20, 2026
Unprompted review
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Reply from Vodafone UK - London Holloway

Hey Ruth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff who helped me renew my…

The staff who helped me renew my contract gave me a good deal. Venus and Bibs in the Holloway Road shop. They went the extra mile. They were very patient, professional and attentive and it made my day. A big thank you to them and the Vodafone family

March 19, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for taking care of my…

Thank you for taking care of my account, amanuel and venus, i really appreciate the assistance

March 16, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Festim,

Thanks for the lovely review and fantastic support for Amanuel and Venus.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great servicee

March 15, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Amanuel served me for a new phone and contract, incredibly nice chap, easy experience, very friendly service. A great in store experience, far better than just doing things online.

March 14, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Jake,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just had amazing experience walked into…

Just had amazing experience walked into the store, young gentleman I believe his name was Ahmann I hope I spell his name right? Really helpful young gentlemen polite big smile face to make made my day help me login for my app so I can download my invoices. Thank you very much Vodafone that how should be customer service thank you again

March 14, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey there,

Thanks for the lovely review and fantastic support for Ahmann.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super friendly

Super friendly, answered all my questions. Amanuel was a great help!

March 9, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Solange,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

that’s the great swrvice as always and…

that’s the great swrvice as always and i am satisfied

March 6, 2026
Unprompted review
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Reply from Vodafone UK - London Holloway

Hey Aryansh,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rania was absolutely amazing today

Rania was absolutely amazing today, she was very informative and even convinced me to make the switch from Samsung to Google Pixel given that I had asked for a device with a great camera. I am very pleased with the service and honestly she deserves a raise.

March 6, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Wale,

Thanks for the lovely review and fantastic support for Rania.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to collect my new S26 ultra

Went to collect my new S26 ultra, great staff really helpful, helped transfer my data. Thank you again Amanuel and Aqib for your help

March 6, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Vilnis,

Thanks for the lovely review and fantastic support for Amanuel and Aqib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The information as well as the support…

The information as well as the support I got from your Bips made my experience great. Thanks

March 3, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Anis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service

February 27, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Fredaz,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and didn’t take…

Great customer service and didn’t take too long. All thanks to Akib.

February 26, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Yaqub,

Thanks for the lovely review and fantastic support for Akib.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amanuel @ the Holloway branch

Amanuel @ the Holloway branch was spectacular. Ive had a couple issues with Vodafone & was ready to cancel all 5 lines i have with you & go elsewhere
But he managed ro persuade me to stay and take out another 2 new devices. I believe he deserves some form of appreciation (maybe a bonus) perhaps? Absolute asset to you's

February 26, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Geneva,

Thanks for the lovely review and fantastic support for Amanuel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The assistant Aqib was very helpful in…

The assistant Aqib was very helpful in getting us a replacement sim.

February 24, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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