The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... See more
Company replied
454 Holloway Road, N7 6QA LONDON, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... See more
Company replied
Tahsin at Holloway Vodafone helped reassure me with my upgrade which I initially didn't want to do. But after him explaining everything clearly, I was convinced. Perfect customer service
Company replied
Was very helpful with replacing a sim. He offered great alternative plans aswell as helping me set up an esim.
Company replied
Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... See more
Company replied
Written by the company
454 Holloway Road, N7 6QA, LONDON, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The assistant Aqib was very helpful in getting us a replacement sim.

Reply from Vodafone UK - London Holloway
Very great experience. Rania has been very helpful. Highly recommended!

Reply from Vodafone UK - London Holloway
Aqib was very helpful and got me a great deal. Made my visit very easy!

Reply from Vodafone UK - London Holloway

Reply from Vodafone UK - London Holloway
I appreciate the help from Amanuel and Bipat. Thank you for giving me the best deal!

Reply from Vodafone UK - London Holloway
RAnia rocks! Super helpful and brilliant to deal with sorted us out seamlessly

Reply from Vodafone UK - London Holloway
Very good customer service and Aqib was amazing

Reply from Vodafone UK - London Holloway
Very helpful and kind. Funny and gave good advice, incredible Job.

Reply from Vodafone UK - London Holloway
Amanuel, was very helpful and friendly. Got me the right phone and broadband that I needed.what a great service and what a great deal I got . Thank you

Reply from Vodafone UK - London Holloway
Good service from Venus and Holloway Road

Reply from Vodafone UK - London Holloway

Reply from Vodafone UK - London Holloway
I hope you are doing well. I am writing to express my sincere appreciation for the outstanding service I recently received from your team. The staff were extremely professional, polite, and genuinely helpful throughout the entire process.
They handled my queries with patience and efficiency, ensuring that everything was resolved smoothly. It is rare to experience such a high level of customer care, and I truly value the effort your team puts into supporting customers.
Please extend my gratitude to everyone involved. Their dedication reflects very positively on Vodafone, and it has strengthened my trust and confidence in your services.
Thank you once again for delivering such an excellent customer experience.
Kind regards,
Noman

Reply from Vodafone UK - London Holloway
Today I was there to get a sim only deal. Venus was amazing and helpful. She did put her time and effort to help me. Thanks.

Reply from Vodafone UK - London Holloway
Great service and patience from
Holloway Road , got a good deal too. Thank you

Reply from Vodafone UK - London Holloway
Rania was so helpful. We did 3 lines and I'm grateful for her patience and professionalism.

Reply from Vodafone UK - London Holloway
Absolutely amazing service from Rania I would recommend everyone to go and see her.

Reply from Vodafone UK - London Holloway
Aqib has been super helpful and extremely nice. He has explained me in detail my new broadband and sim plan, all the different options available, and was also able to find a good deal for me. I highly recommend this shop!

Reply from Vodafone UK - London Holloway
Thank you Amanuel for your help and assistance, will be back soon!

Reply from Vodafone UK - London Holloway
The Customer Service attendant was absolutely helpful and professional

Reply from Vodafone UK - London Holloway
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.