Vodafone UK - London Holloway Reviews 

344
TrustScore 5 out of 5

4.9

454 Holloway Road, N7 6QA LONDON, GB


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Rated 5 out of 5 stars

The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... See more

Company replied

Rated 5 out of 5 stars

Tahsin at Holloway Vodafone helped reassure me with my upgrade which I initially didn't want to do. But after him explaining everything clearly, I was convinced. Perfect customer service

Company replied

Rated 5 out of 5 stars

Was very helpful with replacing a sim. He offered great alternative plans aswell as helping me set up an esim.

Company replied

Rated 3 out of 5 stars

Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Holloway

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 454 Holloway Road, N7 6QA, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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4.9

All reviews

(344)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptionally friendly and helpful…

Exceptionally friendly and helpful staff.
Verbal instructions very clear. Only ever use this particular branch

January 13, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Ruth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent and very friendly team

Excellent and very friendly team. Helped out with my query.

January 13, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service

January 13, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Murtaza,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aqib and Venus excellent

Aqib and Venus excellent. Very good customer service!

January 10, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Jabir,

Thanks for the lovely review and fantastic support for Aqib and Venus.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Venus and Amanuel were 10/10

Venus and Amanuel were 10/10. I was getting a new phone and contract and they kept the store open to finish up with me. Genuinely the most pleasurable experience I’ve had getting a new phone. Those guys are great.

January 6, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Rana and I was…

I was served by Rana and I was extremely satisfied with the service I got. She was very patient with me and explained everything as we got on. She was very polite and approachable

January 5, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Dorothy,

Thanks for the lovely review and fantastic support for Rana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Venus the store manager helped me a…

Venus the store manager helped me a lot. I got robbed and my phone was stolen, i went straight to my usual vodafone as they know me there to get a new sim card. Venus was really compassionate and and supportive, she reliefed me by aknoledging that i had insurance on my phone even tho i thought i didn't. She was really supportive about the matter and tried to help me as much as she could providing me with new sim card and customer services number to claim the insurance and get a replacement for my phone. Luckly police managed to recover my phone but well done to Venus for amazing customer service and moral support in such a traumatic episode of my life, i couldn't help but leave her a review.

January 3, 2026
Unprompted review
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Reply from Vodafone UK - London Holloway

Hey Ines,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice service and amazing help!!

Very nice service and amazing help!!

January 2, 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Maria,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hesh was amazing she gave the best…

Hesh was amazing she gave the best service thank you so much hesh. She went above and beyond and so polite and understanding

December 14, 2025
Unprompted review
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Reply from Vodafone UK - London Holloway

Hey Hana,

Thanks for the lovely review and fantastic support for Hesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Rania

Rania was very helpful and provided excellent customer service and I was very impressed by her professionalism. Rania is an asset to Vodafone as today after 25+years of being a customer of Vodafone my husband and I were ready to leave to go to a new network provider and Rania convinced us to stay with Vodafone and we extended both of our numbers for an additional 24 months plus a new phone, and we took out two new extra contracts for our children. Had it not been been for her service i would have left Vodafone today. Thank you Rania for your outstanding service you provided today. I was also very impressed how patient she was despite her computer was very slow. She worked very well under pressure. She should be recognised for her service, great asset!!!

December 13, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Sultana,

Thanks for the lovely review and fantastic support for Rania. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service

Rania was great

December 13, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Nabil,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, best Vodafone branch I’ve visited.
Aqib is very helpful and I bought broadband and sim contract.

December 6, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Nutsa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rania and Venus very very helpful

Rania and Venus very very helpful

December 5, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Alba,

Thanks for the lovely review and fantastic support for Rania and Venus.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rania is excellent service!!!

Rania is great!! Exceptional service and super friendly. Throughout the whole interaction, Rania really took care to make sure that we got what we needed.

December 5, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey there,

Thanks for the lovely review and fantastic support for Rania.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Venus was friendly and helpful

Venus was friendly and helpful. She laid out all the options so I could find the best product for me.

December 4, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Kaine,

Thanks for the lovely review and fantastic support for Venus.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and friendly

Hesh was really onto it and up beat and succinct.

November 29, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Eleanor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to highlight the excellent…

I would like to highlight the excellent customer service provided by Rania at the Vodafone Holloway Road branch. She assisted me with renewing my SIM plan and arranging a new phone contract, offering clear explanations and helpful advice throughout. Her professionalism and knowledge made the entire experience easy and efficient and for others at the same time . Truly outstanding service.

December 1, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Fars,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for trying to help fix my…

Thank you for trying to help fix my watch connectivity, appreciate the service!

December 2, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

10/10 customer service experience from…

10/10 customer service experience from Rania!
Explained everything in detail, answered all questions. V satisfied with service

November 17, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi. We're so happy to hear you received excellent service! We appreciate you taking the time to leave us this lovely review; it means a lot to us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amanuel was really helpful,he help me a…

Amanuel was really helpful,he help me a lot, he explain very well everything and he is really kind, I highly recommend him.

November 14, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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