Vodafone UK - London Holloway Reviews 

345
TrustScore 5 out of 5

4.9

454 Holloway Road, N7 6QA LONDON, GB


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Rated 5 out of 5 stars

The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... See more

Company replied

Rated 5 out of 5 stars

Tahsin at Holloway Vodafone helped reassure me with my upgrade which I initially didn't want to do. But after him explaining everything clearly, I was convinced. Perfect customer service

Company replied

Rated 5 out of 5 stars

Was very helpful with replacing a sim. He offered great alternative plans aswell as helping me set up an esim.

Company replied

Rated 3 out of 5 stars

Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Holloway

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 454 Holloway Road, N7 6QA, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

345 reviews

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4.9

All reviews

(345)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Amanual is a star

Amanual is a star. He is helpful, respectful. And has a very kind persona. He goes out of his way to help. Brilliant

November 10, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi. We appreciate you sharing your positive experience. We are happy to hear that you found our team member to be helpful, respectful, and kind. We value your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful went through…

Extremely helpful went through everything

November 10, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi. We're happy to hear that our assistance was so helpful and thorough for you. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amanuel was amazing in helping me…

Amanuel was amazing in helping me switch my broadband provider and sorting out my three line contracts with Vodafone.

I appreciate his patience and knowledge of the products on offer and how beneficial it is to his customers. He tailored every to suit my very specific requirements.

Thank you Amanual!

November 10, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi. We're so glad to hear that you received amazing support while switching broadband providers and managing your contracts. We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent and very good service.

Excellent and very good service.

November 7, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi. We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear you received excellent service. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aqib and Bipat slayyyy

November 1, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well presented

Well presented, good communication, very well helpful.

November 1, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi. We're happy to hear that our presentation and communication were helpful for you. Thank you for sharing your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aqib was a great help for us for…

Aqib was a great help for us for finding my partner a new phone after hers was stolen in London the night before , Holloway Road Vodafone branch. Many thanks to him and the team.

November 1, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi. We're happy to hear that we could assist you in finding a replacement phone during a difficult time. We appreciate your positive feedback and are glad you had a great experience with our team. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rania was so helpful

Rania was so helpful, professional and kind.
I highly recommend her customer support and services.
Thank you Rania

October 31, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rania was great and very helpful

Rania was great and very helpful. Happy customers:)

October 25, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi. We're happy to hear that you had a great experience and that our team member was very helpful. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I got a good services and I want to say…

I got a good services and I want to say thank you very much

October 25, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi. We're happy to hear that you received good service. Thank you very much for your feedback; it means a lot to us and our team! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, thank you again

October 16, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Genuine, Attentive, informational and most importantly, kind

I had some of the best service i've ever seen from Amanuel and another lovely lady whose name I didn’t catch. I was trying to sort out a new contract after separating from my partner, it was honestly a bit of a mess (Don't ask). But Amanuel was patient, kind, and helped me through the whole process. He made what could’ve been a really stressful experience feel easy. Really appreciate the help and the genuine customer service from everyone there.

October 15, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Venus was amazing she helped me with my…

Venus was amazing she helped me with my sim card

October 14, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you

Swift, friendly and helpful. Thank you Rania.

October 13, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Micaiah was amazing and his service is…

Micaiah was amazing and his service is exceptional. :) just what we need in Vodafone

October 7, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to rania and amanuel

Thanks to rania and amanuel, im excited to get my new iphone 17 pro max!

October 6, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Heshma Holloway Road Vodafone

Met the lovely Heshma in the Holloway Road branch, a lovely person.
Really helpful and sorted my problem .
Any business would be delighted to have this lady on the staff.
10 out of 10 for Customer service. 👍

October 5, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Victor,

Thanks for the lovely review and fantastic support for Heshma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely service

Lovely service! Very helpful and informative! Super kind! Bipat was really good help!

October 3, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Chrystalla,

Thanks for the lovely review and fantastic support for Bipat.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aqib was the best at explaining things…

Aqib was the best at explaining things and made so easy

October 2, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Venus was incredibly helpful!

September 9, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Izzy,

Thanks for the lovely review and fantastic support for Venus.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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