The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... See more
Company replied
454 Holloway Road, N7 6QA LONDON, GB
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The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... See more
Company replied
Tahsin at Holloway Vodafone helped reassure me with my upgrade which I initially didn't want to do. But after him explaining everything clearly, I was convinced. Perfect customer service
Company replied
Was very helpful with replacing a sim. He offered great alternative plans aswell as helping me set up an esim.
Company replied
Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... See more
Company replied
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454 Holloway Road, N7 6QA, LONDON, United Kingdom
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Amanual is a star. He is helpful, respectful. And has a very kind persona. He goes out of his way to help. Brilliant

Reply from Vodafone UK - London Holloway
Extremely helpful went through everything

Reply from Vodafone UK - London Holloway
Amanuel was amazing in helping me switch my broadband provider and sorting out my three line contracts with Vodafone.
I appreciate his patience and knowledge of the products on offer and how beneficial it is to his customers. He tailored every to suit my very specific requirements.
Thank you Amanual!

Reply from Vodafone UK - London Holloway

Reply from Vodafone UK - London Holloway
Well presented, good communication, very well helpful.

Reply from Vodafone UK - London Holloway
Aqib was a great help for us for finding my partner a new phone after hers was stolen in London the night before , Holloway Road Vodafone branch. Many thanks to him and the team.

Reply from Vodafone UK - London Holloway
Rania was so helpful, professional and kind.
I highly recommend her customer support and services.
Thank you Rania

Reply from Vodafone UK - London Holloway
Rania was great and very helpful. Happy customers:)

Reply from Vodafone UK - London Holloway
I got a good services and I want to say thank you very much

Reply from Vodafone UK - London Holloway
Outstanding customer service, thank you again

Reply from Vodafone UK - London Holloway
I had some of the best service i've ever seen from Amanuel and another lovely lady whose name I didn’t catch. I was trying to sort out a new contract after separating from my partner, it was honestly a bit of a mess (Don't ask). But Amanuel was patient, kind, and helped me through the whole process. He made what could’ve been a really stressful experience feel easy. Really appreciate the help and the genuine customer service from everyone there.

Reply from Vodafone UK - London Holloway
Venus was amazing she helped me with my sim card

Reply from Vodafone UK - London Holloway

Reply from Vodafone UK - London Holloway
Micaiah was amazing and his service is exceptional. :) just what we need in Vodafone

Reply from Vodafone UK - London Holloway
Thanks to rania and amanuel, im excited to get my new iphone 17 pro max!

Reply from Vodafone UK - London Holloway
Met the lovely Heshma in the Holloway Road branch, a lovely person.
Really helpful and sorted my problem .
Any business would be delighted to have this lady on the staff.
10 out of 10 for Customer service. 👍

Reply from Vodafone UK - London Holloway
Lovely service! Very helpful and informative! Super kind! Bipat was really good help!

Reply from Vodafone UK - London Holloway
Aqib was the best at explaining things and made so easy

Reply from Vodafone UK - London Holloway

Reply from Vodafone UK - London Holloway
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