Vodafone UK - London Holloway Reviews 

345
TrustScore 5 out of 5

4.9

454 Holloway Road, N7 6QA LONDON, GB


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Rated 5 out of 5 stars

The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... See more

Company replied

Rated 5 out of 5 stars

Tahsin at Holloway Vodafone helped reassure me with my upgrade which I initially didn't want to do. But after him explaining everything clearly, I was convinced. Perfect customer service

Company replied

Rated 5 out of 5 stars

Was very helpful with replacing a sim. He offered great alternative plans aswell as helping me set up an esim.

Company replied

Rated 3 out of 5 stars

Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Holloway

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 454 Holloway Road, N7 6QA, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

345 reviews

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1-star

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4.9

All reviews

(345)

41,511 reviews in the last 12 months

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Rated 5 out of 5 stars

Amanuel from the Holloway Road branch…

Amanuel from the Holloway Road branch in north London was a huge help to me and my family today.
We were so impressed with the way he helped me with my numerous queries and he was really patient- no job was too much. Huge thank you to Amanuel!

September 8, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Lena,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amanuel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional, polite, helpful

Staff member Micaiah was very professional, polite and extremly helpful.
He advised all the options and ensured all issues were resolved before I left the store.

September 3, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're so glad to hear that you had such a positive experience in our store. We appreciate you taking the time to share your feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

my experience was really great and micaiah was super helpful

my experience was really great at the vodafone store in holloway - micaiah was very kind and helped me sort out my lost sim card issue very quickly, great staff member!

September 3, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service was very good.

The service was very good.

Amanuel was very friendly and helpful.

September 3, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience yesterday with…

Had a great experience yesterday with Micaiah, lovely bloke, super helpful!

September 2, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that you had such a positive experience with our agent Micaiah.

Vodafone Social Media Team

Rated 5 out of 5 stars

Emmanuel very pleasant very clear good…

Emmanuel very pleasant very clear good customer service delt with my situation fast and effective 👍👍

September 3, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us.

Thank you for your review,
Vodafone Social Media Team

Rated 5 out of 5 stars

The person who helped us ( her name was…

The person who helped us ( her name was Venus ) was extremely helpful and didn’t just do what we asked her to do but also engaged in conversations and made us feel welcome.

September 2, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that you felt welcome and that the service you received was extremely helpful. We appreciate you taking the time to share your positive experience with us!

Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely friendly

Extremely friendly, helpful and personable

August 29, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Amanuel

Thank you Amanuel, all first class service, much appreciated

August 27, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Ivor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aqib was really nice and helpful.

Aqib was really nice and helpful.
Strongly recommend.

August 22, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super team and very well handled

Super team and very well handled. Met our needs for the perfect plan. This is the best service I have had in all my visits to London

August 18, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi there,

We're happy to hear that our team provided such great service and that you're enjoying your new plan. We appreciate your positive feedback!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent guidance by Amanuel Bips

Excellent guidance by Amanuel Bips . And super fast swift hop in hop out and we are on already .

August 18, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi there,

We're happy to hear that you're impressed with our service and the process was super fast. Thank you for your positive feedback!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am very happy with micaiah service

I am very happy with micaiah service. He is very friendly and helpful .

August 18, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

HI Esra. We're happy to hear that you had a great experience with our team. We appreciate the positive feedback.

If you ever need anything, please reach out to the Social Media team through Facebook. http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Thank you

Rated 5 out of 5 stars

Really kind and patient service

Really kind and patient service. Aqib was so helpful in getting me set up with a new phone plan!

August 14, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bipat was very helpful

Bipat was very helpful

August 12, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Tyreece,

Thanks for the lovely review and fantastic support for Bipat.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Micaiah was very helpful and caring

Micaiah was very helpful and caring. Easy to talk to and explained everything in a way I could understand.

August 12, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Maureen,

Thanks for the lovely review and fantastic support for Micaiah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The information and customer service…

The information and customer service given by Micaiah, was perfect. He explained everything I asked in detail.

August 7, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Montserrat,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Received amazing service from Holloway…

Received amazing service from Holloway Road Vodafone !
I upgraded my phone also took another number for my family!
Thank you

August 7, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best service

August 1, 2025
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Lester,

We value your review. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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