Vodafone UK - London Putney Reviews 

224
•
TrustScore 5 out of 5

4.9

94a High Street, Putney, SW15 1RB London, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... See more

Company replied

Rated 5 out of 5 stars

Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... See more

Company replied

Rated 5 out of 5 stars

Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... See more

Company replied

Rated 5 out of 5 stars

Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... See more

Company replied


Company details


Contact info

  • 94a High Street, Putney, SW15 1RB, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(224)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reshma was geeat she helped me choose…

Reshma was geeat she helped me choose my new Home BraodBand and Package.

September 22, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Rahman,

Thanks for the lovely review and fantastic support for Reshma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was amazing helping me out with…

Zee was amazing helping me out with phone problem. Impressive services highly recommended

September 22, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey No,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Zee found me…

Excellent service by Zee found me really good deal on a additional line.

September 13, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney


Hey Abdikari,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

David was exceptionally helpful today

David was exceptionally helpful today. He answered my questions and explained all the ins and outs of moving from my very old phone to a more modern version that can meet my needs. I would highly recommend David for his customer service and his kind personality

September 9, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Mary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks so much Vodafone Putney store

Thanks so much Vodafone Putney store . Adnan went above and beyond with service and left the store happy :)

August 26, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was a fantastic help

Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back! Thank you

August 18, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Sofia,

Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I've been a very happy customer

I've been a very happy customer, highly recommended Reshma
She's hardworking, friendly, professional always provides excellent service and genuinely cares about customers .Even when She is unwell she communicated respectfully, the way she explained is very clear highly recommended Reshma!!!!!!!

August 6, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Neshka,

Thanks for the lovely review and fantastic support for Reshma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service

Fareed was exceptionally helpful in helping choosing the best plans for a family of 4 and highly efficient in setting
up the line transfer. Big difference with the usual super depressing experience at other providers.

July 17, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very excellent customer service by Zee

very excellent customer service by Zee
i will recommend all of my friends and family very happy with customer service.

July 12, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Rashid,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly

Very nice customer care, proessed quickly. RESHMA was very helpful

1000000855543150

July 7, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Mievalen,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I visited a Vodafone branch…

Today I visited a Vodafone branch located on Putny. I got a new phone on credit. The girl who served me was very polite and attentive. Thank you Reshma for your patience and attention.

June 30, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey there,

Thanks for the lovely review and fantastic support for Reshma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reshma is A most efficient and personal…

Reshma is A most efficient and personal lady, you are fortunate to have he in your employment.

June 19, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Reshma,
Thanks for the lovely review and the fantastic support you’ve shown for Brian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

David (the branch manager) was…

David (the branch manager) was excellent. I was short for time and he appreciated this and was clear and concise in sorting out my new SIM card.

June 6, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Emily,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reshma has been amazing

Reshma has been amazing - I had an issue with the contract and she directly came to help me and solve the issue!
Would highly recommend!!

June 6, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Maxime,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reshma and the team are very helpful

Reshma and the team are very helpful, She also got me some water how kind. I want to recomend everyone to visit vodafone Putney Branch 5 stars all day long.

May 11, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Maureen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Recommending Zee

Zee was great. Really helped with setting up broadband in my new rental. Kind & patient. Highly recommend.

May 11, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Sarah,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient helpful service very…

Efficient helpful service very satisfied with Fareed

May 9, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Helen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fareed was absolutely outstanding in…

Fareed was absolutely outstanding in helping us sort out our account and best package. Showed great empathy, professionalism and care. What a great ambassador you have.
Rob

April 10, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney


Hey Rob,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from David at…

Great customer service from David at vodaphone putney

April 10, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Enid,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Reshma!!

I would like to thank Reshma for all her help today. After a stressful new phone set up, she was patient and kind, and helped resolve the issue without me losing my marbles with tech! Thank you Reshma for your help, kindness and patience!!

April 7, 2026
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Fiona,

Thanks for the lovely review and fantastic support for Reshma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look