Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... See more
Company replied
94a High Street, Putney, SW15 1RB London, GB
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Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... See more
Company replied
I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... See more
Company replied
Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... See more
Company replied
Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... See more
Company replied
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94a High Street, Putney, SW15 1RB, London, United Kingdom
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David and the Vodafone were absolutely fantastic in helping me find the source of a virus that had somehow got into my phone and taken it over!!! David was patience personified. He found the virus, deleted it, set me up with protective mallard abd even put me on a much better plan. I could nir recommend David and his Putney team more highly.

Reply from Vodafone UK - London Putney
David was excellent very happy with the service. He was able to supply me with a plan that was suitable for my needs.

Reply from Vodafone UK - London Putney
Zee was amazing gave me new HBB for my new home

Reply from Vodafone UK - London Putney

Reply from Vodafone UK - London Putney
Can't even login to my account my user name and password work but the code doesn't get sent to my phone. Spoke to the bot who eventually put an agent on the chat which timed out after I had given details with no response after 12 minutes. Tried email they couldn't help. Poor service I wish to close my account but can't even login to do so.

Reply from Vodafone UK - London Putney
My yearly plan expired and went to the shop the get a new one. I had one my mind but at the and Zek recommended me a better one.
If you need help, I highly recommend Zek, he will 100% solve your problem.
Tamas

Reply from Vodafone UK - London Putney
If I could rate David’s service 10/10 I would! He was super helpful in helping me troubleshoot a really complicated issue until he found a solution. Other vodafone stores just immediately told me they couldn’t help! He is great! Thanks David!!

Reply from Vodafone UK - London Putney
Zee very kind and professional. Excellent service

Reply from Vodafone UK - London Putney

Reply from Vodafone UK - London Putney
Excellent service would recommend Zee to all amazing.!!!

Reply from Vodafone UK - London Putney
I had good experience with service with Happy customer

Reply from Vodafone UK - London Putney
5*+ Service.
David in the Putney branch, has looked after me 100% and has sorted and answered my contract questions.
His diligence, explanations has made the whole experience great for me as a customer.
Thank you, you have been the best customer service to help me.

Reply from Vodafone UK - London Putney
Good customer service could recommend Zee

Reply from Vodafone UK - London Putney
David was excellent, he sorted out my upgrade same day. Brilliant service.

Reply from Vodafone UK - London Putney
David made the whole experience both pleasant and saved me a considerable amount of trouble.

Reply from Vodafone UK - London Putney
Fareed was excellent, extremely patient, he spent a lot of time with me, literally hours. I left with a new phone and ready to go, he did everything for me.

Reply from Vodafone UK - London Putney

Reply from Vodafone UK - London Putney
We had a fairly complex problem to resolve (transferring numbers between accounts) and David was very helpful in getting it resolved in the most convenient way possible for us (plus gave us a discount), while also being v friendly to talk to

Reply from Vodafone UK - London Putney
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