Vodafone UK - London Putney Reviews 

220
TrustScore 5 out of 5

4.9

94a High Street, Putney, SW15 1RB London, GB


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Rated 5 out of 5 stars

Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... See more

Company replied

Rated 5 out of 5 stars

I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... See more

Company replied

Rated 5 out of 5 stars

Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... See more

Company replied

Rated 5 out of 5 stars

Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... See more

Company replied


Company details


Contact info

  • 94a High Street, Putney, SW15 1RB, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

220 reviews

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4.9

All reviews

(220)

40,576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aida and David are the best

July 26, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

David was amazing and really helpful

July 26, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Emily,

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Aida gave excellent service

I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with unlimited data, free global roaming, and Spotify all for cheaper than I currently pay. She also solved some other admin issues for me. A great help!

July 26, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Lucy,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service from Aida

Fantastic customer service from Aida - she was really helpful and got me a great package! Have recommend my family to head to the store.

July 26, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

July 16, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Nabeel,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service! Great explanation by the team- rapid response totally seamless:)

July 16, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hi Ranjani, I'm glad to see We were able to help get everything sorted and it didn't take up too much time.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Aida was fantastic

Aida was fantastic! So friendly and made the experience so joyful

July 14, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey there,

Thanks for the lovely review and fantastic support for Aida.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aida from the Putney store was amazing

Aida from the Putney store was amazing, super friendly, really well informed and very patient as we changed phones. Absolute credit to the store.

July 14, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey James,

Thanks for letting us know what an amazing job Aida did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

I had the pleasure of interacting with Vodafone employee Aida recently, and I must say her service was absolutely exceptional. Aida's professionalism, knowledge, and genuine care for my concerns were truly commendable. She went above and beyond to assist me, and her friendly demeanor made the experience delightful. Thank you, Aida, for your outstanding service!

July 11, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hi Naseem,

This is such an amazing review for Aida. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

knowledge laughs and a true joy

David and RJ were very really kind helpful and patient. Full of knowledge laughs and a true joy to shop in. Vodafone putney is truly the best Vodafone experience I ever had thanks lads.

July 12, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hi Jose,

Thanks for your review and kind words for David and RJ.

We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

good deal on second sim as i was an…

good deal on second sim as i was an existing customer, quick service

July 12, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hi Lucas,

I’m glad to hear you found the best option for you when visiting the store. Thanks for your review for our London store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Vodaphone Putney's RJ

Vodaphone Putney's rj have done what Vodacom rsa promised and charge me for but did not deliver. Saved with new connectivity.

July 12, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hi Neil. Thank you for your review for RJ. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to Vodafone Putney and David…

I went to Vodafone Putney and David help me a lot

June 9, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hi Carlos. Thank you for your review for both Putney and David. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade to Samsung S23 Ultra

Aids in Putney provided very efficient and charming help to upgrade phone.

June 27, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hi Richard,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mahdi was very helpful.

Mahdi was very helpful and knowledgeable. The computer system was slow, but Mahdi was great.

June 18, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hi Pippa. Thank you for your review for Mahdi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone experience Putney shop

Hi, the shop was almost closing and the guy was very happy to let us in and help us.
He took his time and explaining us everything in a very understandable way.
We left the shop very happy and we strongly recommend.

June 11, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hi Armand,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aida was very helpful and went above…

Aida was very helpful and went above and beyond to give us a good customer experience, and even restaurant recommendations.

June 9, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Jonathan,

Thanks for the lovely review and fantastic support for Aida.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Aida and Rajen…

Fantastic service from Aida and Rajen and would advise others to come see the team in person to get the best advice and information.
Thank you

June 6, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey James,

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 4 out of 5 stars

Very pleasant sales representative but…

Very pleasant sales representative but the process is rather tedious.

June 6, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey Mohommed,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The advisor Aida at Vodafone Putney was…

The advisor Aida at Vodafone Putney was very attentive and patience. She helped me find a great sim only plan.

June 6, 2023
Unprompted review
Vodafone UK - London Putney logo

Reply from Vodafone UK - London Putney

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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