Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... See more
Company replied
Location
Switch location94a High Street, Putney, SW15 1RB London, GB
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See what reviewers are saying
I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... See more
Company replied
Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... See more
Company replied
Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Putney
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
94a High Street, Putney, SW15 1RB, London, United Kingdom
4.9
Excellent
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Helpful
Aida has been exceptionally helpful today and also on Saturday. She is an asset to the Vodafone company and is extremely knowledgeable and very patient. Many thanks for her help. It was a huge task that I came to sort out and she succeeded!
December 9, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hello, Sally,
It's great to hear about the positive experience which you received in store from Aida, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best vodaphone
Best vodaphone !
Zee was so helpful!!
Thank you for your help and time.
I recommend !!
November 17, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Cece,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
What a breath of fresh air
The whole team at Vodafone Putney is amazing. Competent, calm and supremely kind, also with each other, which is so rare to see. I had the good fortune to be mainly dealing with Aida on a very complex problem. Aida is by far the most wonderful person that I have ever had the privilege of dealing with. In any store. Anywhere. What a privilege.
November 15, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Thomas,
Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about the team and how the experience was for you.
Thanks,
The Vodafone Social Media Team
Suspicious
I recently noticed a significant decline in performance of my TV broadband. My wifi was also affected. All that Vodaphone did was apologise and offer me a new upgrade at more cost.
November 12, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Trevor. It's disappointing to see your review. We completely understand the importance of keeping connected online. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. We would recommend running a quick test using our Broadband Service Test tool online https://vodafone.uk/3lf0Jx8 to check for faults with your broadband connection – you’ll need your My Vodafone login details to do this. If our test can’t find any connection issues, you can find more help on our Broadband Support hub https://vodafone.uk/3BRIJRv
Vodafone Social Media Team
Aida was excellent with customer services
Aida was very helpful, very patient, super polite and resolved a very tricky problem with an order. We are very impressed
November 8, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hey Jo,
Thanks for letting us know what an amazing job Aida did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
David at vodafone Putney was so…
David at vodafone Putney was so helpful. My daughter had her own phone stolen and David was amazing sorting out a new phone and contract.
Thank you so much. I will be with Vodafone forever.
October 28, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Fiona,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Zee and Salman were extremely helpful
Zee and Salman were extremely helpful, they accommodated our needs and were able to help us transfer our existing contracts to Vodafone with ease.
October 27, 2024
Unprompted review
Reply from Vodafone UK - London Putney
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Zee was so helpful and made everything…
Zee was so helpful and made everything run quickly and smoothly !
October 24, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Jess,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Putney
Hi Leonardo,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Aida.
Thanks,
The Vodafone Social Media Team
David the superstar
David was a complete superstar and massively helpful! Thank you Vodafone - I was about to terminate everything but he solved all the issues. You need more David’s.
October 18, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Nic,
This is lovely feedback for David. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Zee is amazing and very much helpful in…
Zee is amazing and very much helpful in getting my new SIM card.
Thank you Zee and see you next time 😀
October 9, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hey Archana, thank for your feedback for Zee, I'm glad he had such a good impression on you.
Thanks, The Vodafone Social Media team
David Was Great
David Was Great ,
No problem and fully understand my situation
October 5, 2024
Unprompted review
Reply from Vodafone UK - London Putney
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Upgrade my phone snd plan my…
David and Aida helped me to choose my airtime plan and trade in my phone and they were both very friendly snd helpful.
September 30, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Aty,
Thank you for taking the time to leave us a 5 star review! We're happy you had such a great experience with us when choosing the airtime plan and trading your phone.
Thanks,
The Vodafone Social Media Team
Ida was v helpful and persistent
October 1, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Dan,
Thank you for the 5 star review and the great feedback abo Ida customer service.
David at Putney was amazing and was the…
David at Putney was amazing and was the only person able to fix my problem. The chat and helpline were terrible. If you have a problem with Vodafone go to David at Vodafone Putney
October 1, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Tracey,
This is lovely feedback for David. Thanks for taking your time to leave this review. So that we can feedback the experience you've initially had when reaching out to us, please send us message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - London Putney
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Putney
Hi Camila,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Zee was so helpful to me in store today when I needed to renew my broadband with Vodafone. As always I received excellent care and great advice.
September 19, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Sheila,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Trad in my old phone
The guys at this shop have been really helpful.
I was welcomed by Zee and Dave they made the process smooth for me .
Thank you
September 17, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Francesco,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the shop with Zee and Dave.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Kind and helpful
I went into the shop on a Friday afternoon not long before closing. Aida was very helpful and empathetic, and set up my account for broadband and landline very efficiently. Really knew her stuff.
September 6, 2024
Unprompted review
Reply from Vodafone UK - London Putney
Hi Damaris,
It's great to hear your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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