Vodafone UK - London Stratford Reviews 

522
TrustScore 5 out of 5

4.8

Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB


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Rated 5 out of 5 stars

Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.

Company replied

Rated 5 out of 5 stars

I loved coustomer service from gloria, she was very helpful and it was been easy , she is best Crm I feel , thanhinkg her

Company replied

Rated 4 out of 5 stars

I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... See more

Company replied

Rated 5 out of 5 stars

Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Stratford

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

522 reviews

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4.8

All reviews

(522)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Mari was amazing and helped me…

Mari was amazing and helped me immensely she got my new phone up and running despite being under pressure

June 5, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hi Arthur, we are pleased to hear about your fantastic experience. It's great to hear Mari was helpful and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty. We hope you enjoy your new device.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arib is fantastic man

Arib is fantastic man

May 30, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Manchiryala, ​

Thanks for the lovely review and fantastic support for Arib. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Syed was very helpful and resolved some…

Syed was very helpful and resolved some major issues with my plan

May 26, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Isha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hello Vodafone's guys i really like…

Hello Vodafone's guys i really liked your service i am gonna give 5 star for Mahnoor

May 24, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Mekhroj,

Thanks for the lovely review and fantastic support for Mahnoor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Akash is the amazing person who…

Akash is the amazing person who explained about all deals clearly. I asked him lot of questions and must Appreciate him for his patience. He deserve for the promotion.

May 23, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Vigneshwar,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Akash

Mr. Akash is very good man , helped me get sim contract and explained everything perfectly. Amazing customer service 10/10

May 23, 2025
Unprompted review
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Reply from Vodafone UK - London Stratford

Hey Bogachan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In Stratford buying my son’s phone

In Stratford buying my son’s phone, was very helpful and gave amazing deal, Gabriel one of the best team members and great customer service.

Thank you

May 21, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Cicek,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Arif!!!

May 18, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Adam is the best advisor

Adam is the best advisor

May 18, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey there,
Thanks for the lovely review and fantastic support for Adam .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Experience

Had a great experience with Vodafone Westfield. Arif is very helfpful! Keep it up.

May 18, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Kristoffer,
Thanks for the lovely review and fantastic support for Arif.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excelent behaviour of Miss Mahnoor is…

Excelent behaviour of Miss Mahnoor is extraordinary and she is a competant and
Great customer services representative at your showroom here.She is very good and having great communication skills towards the customer.I really surprised from her dealings with us.

May 14, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Omer,

Thanks for the lovely review and fantastic support for Mahnoor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mahnoor

Mahnoor, provided us very Good customer services , she is very helpfull, very kind, very polite, and very nice really loved.🤩🤩🤩 really recommend.

May 14, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hi Jane,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mahnoor—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mahnoor

Mahnoor ! Provided us very nice servises.

May 14, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mahnoor—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mr Arib handled my request very…

Mr Arib handled my request very smoothly, he was very informative and provided me valuable opinions regarding my vodophone contracts

May 13, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Sanoj,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

One of the member of Vodafone name Syed…

One of the member of Vodafone name Syed had really helped me out very well. Im very happy with his service.

May 12, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Neha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was friendly and helpful with…

Callum was friendly and helpful with all the information has given me. I am happy and satisfied for the service he has given.

May 11, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Jerrol,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed was extremely helpful

Mohammed was extremely helpful - went way and above and beyond to help - good man

May 10, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey there,
Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Monwar is very helpful with my new phone

Monwar Has been very helpful, kind and he is very knowledge.

May 10, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Jafor,

Thanks for the lovely review and fantastic support for Monwar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was amazing!!!

Callum was amazing!!!! Go in store in stratford Westfield and ask for him. My issue so soo complex but he was the best person for the job.

May 8, 2025
Unprompted review
Vodafone UK - London Stratford logo

Reply from Vodafone UK - London Stratford

Hey Marssaié,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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