Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
Company replied
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
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Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
Company replied
I loved coustomer service from gloria, she was very helpful and it was been easy , she is best Crm I feel , thanhinkg her
Company replied
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... See more
Company replied
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... See more
Company replied
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Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, United Kingdom
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Mari was amazing and helped me immensely she got my new phone up and running despite being under pressure

Reply from Vodafone UK - London Stratford

Reply from Vodafone UK - London Stratford
Syed was very helpful and resolved some major issues with my plan

Reply from Vodafone UK - London Stratford
Hello Vodafone's guys i really liked your service i am gonna give 5 star for Mahnoor

Reply from Vodafone UK - London Stratford
Akash is the amazing person who explained about all deals clearly. I asked him lot of questions and must Appreciate him for his patience. He deserve for the promotion.

Reply from Vodafone UK - London Stratford
Mr. Akash is very good man , helped me get sim contract and explained everything perfectly. Amazing customer service 10/10

Reply from Vodafone UK - London Stratford
In Stratford buying my son’s phone, was very helpful and gave amazing deal, Gabriel one of the best team members and great customer service.
Thank you

Reply from Vodafone UK - London Stratford

Reply from Vodafone UK - London Stratford

Reply from Vodafone UK - London Stratford
Had a great experience with Vodafone Westfield. Arif is very helfpful! Keep it up.

Reply from Vodafone UK - London Stratford
Excelent behaviour of Miss Mahnoor is extraordinary and she is a competant and
Great customer services representative at your showroom here.She is very good and having great communication skills towards the customer.I really surprised from her dealings with us.

Reply from Vodafone UK - London Stratford
Mahnoor, provided us very Good customer services , she is very helpfull, very kind, very polite, and very nice really loved.🤩🤩🤩 really recommend.

Reply from Vodafone UK - London Stratford

Reply from Vodafone UK - London Stratford
Mr Arib handled my request very smoothly, he was very informative and provided me valuable opinions regarding my vodophone contracts

Reply from Vodafone UK - London Stratford
One of the member of Vodafone name Syed had really helped me out very well. Im very happy with his service.

Reply from Vodafone UK - London Stratford
Callum was friendly and helpful with all the information has given me. I am happy and satisfied for the service he has given.

Reply from Vodafone UK - London Stratford
Mohammed was extremely helpful - went way and above and beyond to help - good man

Reply from Vodafone UK - London Stratford
Monwar Has been very helpful, kind and he is very knowledge.

Reply from Vodafone UK - London Stratford
Callum was amazing!!!! Go in store in stratford Westfield and ask for him. My issue so soo complex but he was the best person for the job.

Reply from Vodafone UK - London Stratford
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