Vodafone UK - London Walworth Road Reviews 

362
TrustScore 5 out of 5

4.8

292C Walworth Road, SE17 2TE London, GB


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Rated 5 out of 5 stars

I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend

Company replied

Rated 5 out of 5 stars

Very good experience in this store. Went here to fix a problem with my phone that was happening for a few months. All the staff there was vibrant and helpful especially James who helped me out the who... See more

Company replied

Rated 5 out of 5 stars

I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... See more

Company replied

Rated 5 out of 5 stars

goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... See more

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Company details


Contact info

  • 292C Walworth Road, SE17 2TE, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

362 reviews

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4.8

All reviews

(362)

41,511 reviews in the last 12 months

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Rated 5 out of 5 stars

Ilayda was very efficient and…

Ilayda was very efficient and transparent when letting me know the plans they have. Definitely ask for her when coming to Vodafone she’ll surely assist you on getting you on a plan that suits you best.
She was very attentive and helpful and she’s made my experience very warming.
It didn’t feel like she was try just make a sale for personal gain which was amazing!

Thank you Vodafone & Ilayda for your great customer service!

April 3, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi there,

Thank you for your feedback. We really appreciate the 5 stars and are delighted you had such a positive experience with Ilayda.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service from means 😭

April 1, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to the shop at Walworth because…

I came to the shop at Walworth because I needed to get proof of a purchase. Diego spoke to me and helped me out massively. He even did the form for me and helped me save money for my contract. Lovely person and would reccomend everyone come here for the best experience

March 12, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Helena,

Thanks for reviewing and sharing this great feedback for Diego.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Diego was today my sales adviser

Diego was today my sales adviser. I am being customer of this shop for 7 years and I have to say that he was brilliant at his job!!! He knows his job and he knows how to explain everything very well and with kindness. Well done Diego!!

March 1, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

ilyda was extremely helpful and…

ilyda was extremely helpful and entertaining. Great experience!

February 28, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Marcin,

Thanks so much for your feedback! We're so glad you had such a positive experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Experience in Vodafone store Woolworth road

Arjnesha has been very great today!
We have had a great time today...
The experience has been fulfilling and all care was given in depth.

The only thing is the system is quite slow which took a lot of time carrying out the purchases

Overall we are satisfied.

February 11, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi there Esther,

Thanks for your review! We're so glad you had a positive experience in store. Hopefully next time the system is quicker! Thanks for the constructive feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Rated 5 out of 5 stars

Well I have good communication with…

Well I have good communication with Nesah she’s soooo nice and she lovely . I love her with her communication skills ❤️❤️❤️❤️ Bless Her ❤️❤️

February 7, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Boatemaa. Thank you for your review for Nesah. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karen was very very helpful and was…

Karen was very very helpful and was very patient with me even helped me to download the Vodafone app and went with all the details to make it easy for me
I appreciate her a lot. I hope you have more employees like Karen
Thank you

February 7, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Moussa. Thank you for your review for Karen. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Newham was really good

February 5, 2024
Unprompted review
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Reply from Vodafone UK - London Walworth Road

Hi Andres,

Thanks for your review and feedback for the Newham store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Neshabwas amazing

February 5, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Daniel,

Thanks for reviewing and sharing your feedback for Nesha.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Shah was amazjng

February 5, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Augustine,

Thanks for your review and feedback for Shah.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

He was really kind and helpful and…

He was really kind and helpful and answered every question I had in detail and helped explain the plans and deals in detail to make sure I got the best plan I wanted and he is a very good listener

February 5, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Enis,

Thank you for your review and feedback, it's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nesha was helpful

February 5, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Evelyn.

Thanks for your review and feedback for Nesha.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Shah was amazing helped me with my…

Shah was amazing helped me with my upgrade really grateful for his help.

January 26, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Violeta. Thank you for your review for Shah. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been to vodaphone in East Street…

I have been to vodaphone in East Street Woolworth road. Shah has given the perfect customer experience. He helped me buy my plan and did not push for a larger package than I needed which I found admirable. I went there back again to give him my pac code and he helped me instantly and I was very happy to have my number. Thank you shah and vodaphone

January 25, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey there,

Thank you for taking the time to share your feedback. We're so glad you had a positive experience with Shah and are thankful for the 5 star review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ilayda was amazing and took good care…

Ilayda was amazing and took good care of me

January 22, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi George,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nesta and ilayxa were really good

January 20, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Darren,

Thanks for letting us know what an amazing job both Nesta and Ilayxa did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great service👏🏽

January 17, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best customer service will be returning…

Best customer service will be returning because of shad

January 15, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Mattania,

Thanks for sharing this review for Shad. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Nesha and Diego was amazing

January 14, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Kerstin,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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