Vodafone UK - London Walworth Road Reviews 

357
TrustScore 5 out of 5

4.9

292C Walworth Road, SE17 2TE London, GB


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Rated 5 out of 5 stars

Thank you mr Diego fully experience to help me and explanation .well done Diego, super patient. Thank you

Company replied

Rated 5 out of 5 stars

I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... See more

Company replied

Rated 5 out of 5 stars

goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... See more

Company replied

Rated 5 out of 5 stars

Ilayda was very efficient and transparent when letting me know the plans they have. Definitely ask for her when coming to Vodafone she’ll surely assist you on getting you on a plan that suits you... See more

Company replied


Company details


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  • 292C Walworth Road, SE17 2TE, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

357 reviews

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1-star

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4.9

All reviews

(357)

42,756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you mr Diego fully experience to…

Thank you mr Diego fully experience to help me and explanation .well done Diego, super patient. Thank you

August 27, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey ThinWAN


This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taquan at walworth rd has excellent…

Taquan at walworth rd has excellent customer service. Sorry I also wanted to say he was so friendly and helpful

August 17, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Debra,

Thanks for the lovely review and fantastic support for Taquan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service as always

Amazing customer service as always. Quick and efficient. Diego and Taquan were amazing great help.

August 2, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Rochelle,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and very kind service

James was very helpful and patient (i had a sim card that didn't work from a shady provider), the problem was solved immediately by replacing it with a functioning one, everything works perfectly now.

July 21, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy for the service I got for helping…

Happy for the service I got for helping my top up and getting information

July 20, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road


Hey Nikita,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and attentive

The advisor James, was really attentive and attended to my needs perfectly, was very friendly and helpful.

July 19, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey tHENUSHAN,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My advisor was James 🥳👏🏼

My advisor was James. He is amazing! Game the best advice and also solved my problem with my device effectively and quickly ! Would recommend!

July 13, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a quick service Taquan helped me…

It was a quick service Taquan helped me and updated my internet connection so I could access my internet. It was stress free great customer service.

June 26, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

"Hey Kat,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Diego was very helpful and handed…

Diego was very helpful and handed everything is a professionally

June 15, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great communication and fast service…

Great communication and fast service from Taquan and Laurent. Very nice

June 13, 2026
Unprompted review
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Reply from Vodafone UK - London Walworth Road

Hey Tr,

Thanks for the lovely review and fantastic support for Amreen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Laurent very happy…

Great service from Laurent very happy !!!!

June 8, 2026
Unprompted review
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Reply from Vodafone UK - London Walworth Road

Hey Michael,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Laurent.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’d like to leave a review for Laurent…

I’d like to leave a review for Laurent at Vodafone for the excellent service she provided. She was very friendly, professional, and patient, taking the time to answer all my questions. Thank you very much, Laurent!

May 18, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Carlos,

Thanks for the lovely review and fantastic support for Laurent.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a wonderful experience

I had a wonderful experience, my english is not very good but Laurent helped me a lot and explain everything how everything works and how it Vodafone would charge me. Had a lovely experience at thr Walworth road Vodafone.

May 15, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent attention!

Excellent attention!

May 9, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Carlos,



Thank you for your review. It's always lovely to read such nice feedback.



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Plan, Amazing James

James has been amazing, I was recently with EE and I popped over to the store in Walworth Road to see what they could offer. James Knowledge was amazing and I didn’t know Vodaphone could offer so much more compared to EE. A shame I was getting “ripped off” by EE for this long. Thank you James, you have been amazing I love this new airtime plan!

April 24, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mobile plan reduce and new phone wow

I was hoping this morning to review my business phone lines and plan. I was hosted by a great CS rep, James. (Walworth Branch SE17) He was so helpful, looked at all the options, and for the first time, my bill was reduced by 30%! Plus, I was able to upgrade without increasing my monthly budget for a mobile phone line.

April 20, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Dario,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you James and Staff for a wonderful experience!

I visited the store last week to cash in on my upgrade. First of all i must speak on the cleanliness of the store and the kindness of the staff. All so welcoming and friendly it made me feel at ease. It had been a while since I upgraded my phone so i was a bit unsure on what to go for since i hadn’t upgraded my phone for about 4 gens . A friendly giant named James was so attentive and explained all of my options from the contracts to phones available to me and what the differences were, I was able to understand everything so easily! A week later I must say i’m very happy with my choice.

The staff are clearly well trained and enjoy doing what they do. If you’re unsure don’t go on youtube go in store and talk to them.

Thanks James and everyone :)

April 10, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Josh,

Thanks for the lovely review and fantastic support for James and Staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I do not often leave reviews

I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday.

He was professional, knowledgeable, and very patient in answering all my questions. Most importantly, he made the whole process quick and efficient, getting everything sorted within 20 minutes.

Overall, a great experience from start to finish. Thank you again, and keep up the great work.

Walter

April 7, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have lost my physical SIM card

I have lost my physical SIM card , I immediately approached Vodafone office in Walworth road , and Maria sorted out everything smoothly and she was so nice. A life saver.

Vodafone is the best.

April 7, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Shokhijakhon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Madeleine was acceptional today

Madeleine was acceptional today. She gave great customer service. I'm a happy bunny.

March 13, 2026
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Crawford, ​

Thanks for the lovely review and fantastic support for Medeleine. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

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