Thank you mr Diego fully experience to help me and explanation .well done Diego, super patient. Thank you
Company replied
292C Walworth Road, SE17 2TE London, GB
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Thank you mr Diego fully experience to help me and explanation .well done Diego, super patient. Thank you
Company replied
I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... See more
Company replied
goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... See more
Company replied
Ilayda was very efficient and transparent when letting me know the plans they have. Definitely ask for her when coming to Vodafone she’ll surely assist you on getting you on a plan that suits you... See more
Company replied
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292C Walworth Road, SE17 2TE, London, United Kingdom
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Thank you mr Diego fully experience to help me and explanation .well done Diego, super patient. Thank you

Reply from Vodafone UK - London Walworth Road
Taquan at walworth rd has excellent customer service. Sorry I also wanted to say he was so friendly and helpful

Reply from Vodafone UK - London Walworth Road
Amazing customer service as always. Quick and efficient. Diego and Taquan were amazing great help.

Reply from Vodafone UK - London Walworth Road
James was very helpful and patient (i had a sim card that didn't work from a shady provider), the problem was solved immediately by replacing it with a functioning one, everything works perfectly now.

Reply from Vodafone UK - London Walworth Road
Happy for the service I got for helping my top up and getting information

Reply from Vodafone UK - London Walworth Road
The advisor James, was really attentive and attended to my needs perfectly, was very friendly and helpful.

Reply from Vodafone UK - London Walworth Road
My advisor was James. He is amazing! Game the best advice and also solved my problem with my device effectively and quickly ! Would recommend!

Reply from Vodafone UK - London Walworth Road
It was a quick service Taquan helped me and updated my internet connection so I could access my internet. It was stress free great customer service.

Reply from Vodafone UK - London Walworth Road
Diego was very helpful and handed everything is a professionally

Reply from Vodafone UK - London Walworth Road
Great communication and fast service from Taquan and Laurent. Very nice

Reply from Vodafone UK - London Walworth Road
Great service from Laurent very happy !!!!

Reply from Vodafone UK - London Walworth Road
I’d like to leave a review for Laurent at Vodafone for the excellent service she provided. She was very friendly, professional, and patient, taking the time to answer all my questions. Thank you very much, Laurent!

Reply from Vodafone UK - London Walworth Road
I had a wonderful experience, my english is not very good but Laurent helped me a lot and explain everything how everything works and how it Vodafone would charge me. Had a lovely experience at thr Walworth road Vodafone.

Reply from Vodafone UK - London Walworth Road

Reply from Vodafone UK - London Walworth Road
James has been amazing, I was recently with EE and I popped over to the store in Walworth Road to see what they could offer. James Knowledge was amazing and I didn’t know Vodaphone could offer so much more compared to EE. A shame I was getting “ripped off” by EE for this long. Thank you James, you have been amazing I love this new airtime plan!

Reply from Vodafone UK - London Walworth Road
I was hoping this morning to review my business phone lines and plan. I was hosted by a great CS rep, James. (Walworth Branch SE17) He was so helpful, looked at all the options, and for the first time, my bill was reduced by 30%! Plus, I was able to upgrade without increasing my monthly budget for a mobile phone line.

Reply from Vodafone UK - London Walworth Road
I visited the store last week to cash in on my upgrade. First of all i must speak on the cleanliness of the store and the kindness of the staff. All so welcoming and friendly it made me feel at ease. It had been a while since I upgraded my phone so i was a bit unsure on what to go for since i hadn’t upgraded my phone for about 4 gens . A friendly giant named James was so attentive and explained all of my options from the contracts to phones available to me and what the differences were, I was able to understand everything so easily! A week later I must say i’m very happy with my choice.
The staff are clearly well trained and enjoy doing what they do. If you’re unsure don’t go on youtube go in store and talk to them.
Thanks James and everyone :)

Reply from Vodafone UK - London Walworth Road
I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday.
He was professional, knowledgeable, and very patient in answering all my questions. Most importantly, he made the whole process quick and efficient, getting everything sorted within 20 minutes.
Overall, a great experience from start to finish. Thank you again, and keep up the great work.
Walter

Reply from Vodafone UK - London Walworth Road
I have lost my physical SIM card , I immediately approached Vodafone office in Walworth road , and Maria sorted out everything smoothly and she was so nice. A life saver.
Vodafone is the best.

Reply from Vodafone UK - London Walworth Road
Madeleine was acceptional today. She gave great customer service. I'm a happy bunny.

Reply from Vodafone UK - London Walworth Road
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