I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend
Company replied
Location
Switch location292C Walworth Road, SE17 2TE London, GB
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See what reviewers are saying
Very good experience in this store. Went here to fix a problem with my phone that was happening for a few months. All the staff there was vibrant and helpful especially James who helped me out the who... See more
Company replied
I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... See more
Company replied
goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Walworth Road
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
292C Walworth Road, SE17 2TE, London, United Kingdom
4.8
Excellent
362 reviews
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Mobile plan reduce and new phone wow
I was hoping this morning to review my business phone lines and plan. I was hosted by a great CS rep, James. (Walworth Branch SE17) He was so helpful, looked at all the options, and for the first time, my bill was reduced by 30%! Plus, I was able to upgrade without increasing my monthly budget for a mobile phone line.
April 20, 2026
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Dario,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you James and Staff for a wonderful experience!
I visited the store last week to cash in on my upgrade. First of all i must speak on the cleanliness of the store and the kindness of the staff. All so welcoming and friendly it made me feel at ease. It had been a while since I upgraded my phone so i was a bit unsure on what to go for since i hadn’t upgraded my phone for about 4 gens . A friendly giant named James was so attentive and explained all of my options from the contracts to phones available to me and what the differences were, I was able to understand everything so easily! A week later I must say i’m very happy with my choice.
The staff are clearly well trained and enjoy doing what they do. If you’re unsure don’t go on youtube go in store and talk to them.
Thanks James and everyone :)
April 10, 2026
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Josh,
Thanks for the lovely review and fantastic support for James and Staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I do not often leave reviews
I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday.
He was professional, knowledgeable, and very patient in answering all my questions. Most importantly, he made the whole process quick and efficient, getting everything sorted within 20 minutes.
Overall, a great experience from start to finish. Thank you again, and keep up the great work.
Walter
April 7, 2026
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have lost my physical SIM card
I have lost my physical SIM card , I immediately approached Vodafone office in Walworth road , and Maria sorted out everything smoothly and she was so nice. A life saver.
Vodafone is the best.
April 7, 2026
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Shokhijakhon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Madeleine was acceptional today
Madeleine was acceptional today. She gave great customer service. I'm a happy bunny.
March 13, 2026
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Crawford,
Thanks for the lovely review and fantastic support for Medeleine.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, even though it was busy, I was seeing promptly and served at 5 star service….
March 13, 2026
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Georgi,
This is fantastic to hear! We really appreciate the feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maria was a great help for me
Maria was a great help for me! She was very patient and explained the best options for me. I highly recommend this place!
March 8, 2026
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Renata,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Diego served me and talked about…
Diego served me and talked about samsung phones and I took the new one s25 ultra for good price. I was very happy with his service 😊
February 10, 2026
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very great customer service
Very great customer service, Taquan was fantastic same as Diego, high customer service, well done guys keep it up
January 3, 2026
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Diego—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Taquan is a very talented gentlemen
Taquan is a very talented gentlemen, who does have a very good approach on how to communicate and make the commercial experience. Vodafone is very lucky to have him !!!
January 5, 2026
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Miyaz,
Thanks for the lovely review and fantastic support for Taquan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Walworth Road
Hey Roberto,
Thanks for the lovely review and fantastic support for team. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely staff and professional…
Lovely staff and professional behaviour.
Best customer experience I've ever had, before in a telecom store.
Much appreciated Diego & Taquan.
December 18, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Mohammad,
Thanks for the lovely review and fantastic support for Diego & Taquan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Diego at Walworth Road the British…
Diego at Walworth Road the British Equatorian is a star , extremely helpful and knows everything. I got sick and had my phone stolen yesterday he was stat of the art employee! Many thanks from Celimar De Souza Maia.
December 8, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Walworth Road
Hey Abdellah,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Customer service at vodafone…
Diego and Madeleine were of great help when I asked them which plan would benefit me the most since it’s my first time switching to Vodafone , they explained everything in great detail and I did not feel intimidated to ask any questions. Excellent customer service on their behalf.
December 5, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Daniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful staff
Wonderful staff, very kind & helpful. Madeleine helped me at Walworth road shop. Thank you!
November 1, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hi. We're happy to hear that you had a positive experience with our staff! We appreciate you taking the time to share your kind words and helpful feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing
Amazing experience. Service was top notch too. Highly recommend if you want to upgrade or get a new phone.
October 23, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hi. We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed your experience getting a new phone. If you still need any help with this or would like us to look into anything further, please come and chat to us over on:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Great services given in this store
Great services given in this store, the team was helpful and insightful with what I needed and I left with more than I can ask for
October 16, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hi. We're happy to hear that our team was helpful and insightful, providing you with great service and exceeding your expectations. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience at this specific Vodafone…
My experience at this specific Vodafone was unexplainable I was assisted by Maria and honestly I couldn’t thank her enough great girl
October 29, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hi. We're happy to hear that you had such a positive experience. It's great to know that you were well-assisted. We appreciate you taking the time to share your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and knowledge
Came into the Walworth store yesterday and was greeted by a rather handsome fella, his name was Taquan I believe. Very helpful and knowledgeable managed to work me out a fantastic deal and I left feeling rather happy thank you very much :)
October 29, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hi. We're so happy to hear that you received great service and a fantastic deal! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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