I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend
Company replied
Location
Switch location292C Walworth Road, SE17 2TE London, GB
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Very good experience in this store. Went here to fix a problem with my phone that was happening for a few months. All the staff there was vibrant and helpful especially James who helped me out the who... See more
Company replied
I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... See more
Company replied
goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Walworth Road
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
292C Walworth Road, SE17 2TE, London, United Kingdom
4.8
Excellent
362 reviews
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Maria was extremely helpful
Maria was extremely helpful, patient, and knowledgeable. She explained everything clearly and made the whole process smooth and stress-free. Her friendly attitude and professionalism made a big difference. Excellent customer service!
September 13, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Maddie is a star ⭐️
goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patient. her customer service was incredible thank you maddie
September 13, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
The customer service has been…
The customer service has been excellent. Maddie was very helpful and professional, I’m thankful for her assistance. I recommend this store.
September 13, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Maria couldn’t help us enough she went…
Maria couldn’t help us enough she went above and beyond to help us would definitely recommend Maria to other customers
September 9, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Thank you for your review. We're happy to hear that our agent Maria provided such exceptional support.
If you ever need anything, please contact our team on Social Media via Facebook or Instagram.
Many thanks,
Vodafone Social Media Team
I went to Walworth Road Vodafone shop
I went to Walworth Road Vodafone shop, Diego helped with the purchase. He was friendly and very welcoming. 10/10 customer service.
Thank you
September 2, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
We're happy to hear that you had a positive experience at our Walworth Road store.
Thank you for the feedback,
Vodafone Social Media Team
Madeleine best customer service I have…
Madeleine best customer service I have experienced from Vodafone
Walworth Road
August 31, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service ever helpful
Excellent service ever helpful
I'm filled with gratitude many thanks
August 18, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Been with Vodafone for years went into…
Been with Vodafone for years went into Walworth Road for some advice, great service from Maddie always a good experience, great team.
August 11, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Rod,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Maddie was fantastic. She was friendly, efficient, and made everything easy.
August 8, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Rachel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Walworth Road
Hey Isabella,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came for a simple question related to…
I came for a simple question related to my phone and number. Diego was super clear and friendly. After he helped me with my plan he checked some offers for me and I left with a new iPad A16. For anyone who wants great offers definitely check this out
August 1, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Fernando,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really good service at this branch
Really good service at this branch. Had a great chat with Taquan, who was able to reassure me into my upgrade. Thank you
July 31, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hi Harry,
Thank you so much for your wonderful review and the amazing support you’ve shown for Taquan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Service so slow
Service so slow. Only one staff member on the shop floor at any given time.
July 31, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey John,
We truly apologize for the difficulties you've encountered with our service at the shop. Your satisfaction is our highest priority, and we are committed to providing a better experience. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Service was excellent and Taquan helped…
Service was excellent and Taquan helped me set up my phone
July 19, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Sillah,
Thanks for the lovely review and fantastic support for Taquan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks Maddie for all your help!
Thanks Maddie for all your help!! So sweet, really made me feel con and went through my options clearly. Will be requesting her every time from now on!!
June 24, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Isabella,
Thanks for the lovely review and fantastic support for Maddie. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and smiley staff.
Helpful and smiley staff. Maria was exceptionally helpful. Thank you ☺️
June 21, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service Walworth Road - Taquan
I had such a good experience at Vodafone recently. I was helped by Taquan and he made everything way easier than I expected. I went in kind of confused about what plan would actually be worth it for me, he took the time to break everything down in a way that actually made sense.
May 14, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Shawn,
We really appreciate the feedback. It brings us great joy to hear Taquan resolved your concern smoothly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional service from Taquan
Exceptional service from staff, quick and straightforward experience to get the right broadband deal needed.
May 10, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly customer service
Friendly customer service. I was with EE before but the Manager at this store was so helpful in my transition to Vodafone. Thanks
May 23, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey Burns,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
May 22, 2025
Unprompted review
Reply from Vodafone UK - London Walworth Road
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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