I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend
Company replied
292C Walworth Road, SE17 2TE London, GB
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I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend
Company replied
Very good experience in this store. Went here to fix a problem with my phone that was happening for a few months. All the staff there was vibrant and helpful especially James who helped me out the who... See more
Company replied
I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... See more
Company replied
goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... See more
Company replied
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292C Walworth Road, SE17 2TE, London, United Kingdom
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Reply from Vodafone UK - London Walworth Road
Very helpful staff, had a straight forward visit. Would come again :)

Reply from Vodafone UK - London Walworth Road
Exceptional service from Maria!
I usually don't leave reviews but what started as a terrible day with my phone being stolen was turned to a great one with service from maria.
She was very helpful with getting me a new phone and made me feel so relaxed. She is the epitome of good customer service and represents this store exceptionally well!

Reply from Vodafone UK - London Walworth Road

Reply from Vodafone UK - London Walworth Road
I came for my upgrade because I lost my phone and Diego helped me massively. He showed me all the plans and the phones and even set up the phone for me. I was very grateful and will return for more

Reply from Vodafone UK - London Walworth Road
As a returning customer, I was more than happy this this time , the service,advice and experience was great, will certainly recommend others

Reply from Vodafone UK - London Walworth Road
Hamid was super helpful. Amazing service. Can’t fault anything.

Reply from Vodafone UK - London Walworth Road
The staffs at Walworth Road branch has always offered me the best service and advice over the years, each time I visited the branch, they always offered me professional assistance and support with friendly touch. Ayodeji Bakare. Today’s service is amazing by Diego

Reply from Vodafone UK - London Walworth Road

Reply from Vodafone UK - London Walworth Road
Staff gave me space and time to do a questionnaire in the Vodafone shop. They set up the Vodafone WiFi in the shop.

Reply from Vodafone UK - London Walworth Road
Diego was brilliant and had immaculate customer service skills

Reply from Vodafone UK - London Walworth Road
Nana and Ahmed are great they helped me understand which option was financially better for me I was going to buy a phone from apple instead i spayed off my remaining device plan and upgraded via Vodafone . Thanks guys

Reply from Vodafone UK - London Walworth Road

Reply from Vodafone UK - London Walworth Road

Reply from Vodafone UK - London Walworth Road
Had a brilliant customer service this morning at Vodafone Walworth Road. Thanks

Reply from Vodafone UK - London Walworth Road

Reply from Vodafone UK - London Walworth Road

Reply from Vodafone UK - London Walworth Road
Diego and his colleague were extremely helpful, set both my wife and I up on the new great value Voxi service

Reply from Vodafone UK - London Walworth Road
Nice and brilliant customer never such service like that very nice and highly recommended the sales advisor llayda ❤️

Reply from Vodafone UK - London Walworth Road
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