Vodafone UK - London Walworth Road Reviews 

362
TrustScore 5 out of 5

4.8

292C Walworth Road, SE17 2TE London, GB


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Rated 5 out of 5 stars

I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend

Company replied

Rated 5 out of 5 stars

Very good experience in this store. Went here to fix a problem with my phone that was happening for a few months. All the staff there was vibrant and helpful especially James who helped me out the who... See more

Company replied

Rated 5 out of 5 stars

I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... See more

Company replied

Rated 5 out of 5 stars

goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... See more

Company replied


Company details


Contact info

  • 292C Walworth Road, SE17 2TE, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

362 reviews

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4.8

All reviews

(362)

41,418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

amazing service

amazing service

April 30, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Sebastiao,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, had a straight forward visit. Would come again :)

April 19, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service from Maria!

Exceptional service from Maria!
I usually don't leave reviews but what started as a terrible day with my phone being stolen was turned to a great one with service from maria.
She was very helpful with getting me a new phone and made me feel so relaxed. She is the epitome of good customer service and represents this store exceptionally well!

March 15, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Whitney,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nana was a great help

March 26, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Steph, Thanks for your feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Diego's excellent service.

Diego's excellent service.

March 3, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Mery.

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I came for my upgrade because I lost my…

I came for my upgrade because I lost my phone and Diego helped me massively. He showed me all the plans and the phones and even set up the phone for me. I was very grateful and will return for more

February 28, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As a returning customer

As a returning customer, I was more than happy this this time , the service,advice and experience was great, will certainly recommend others

February 27, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hamid was super helpful

Hamid was super helpful. Amazing service. Can’t fault anything.

February 22, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staffs at Walworth Road branch has…

The staffs at Walworth Road branch has always offered me the best service and advice over the years, each time I visited the branch, they always offered me professional assistance and support with friendly touch. Ayodeji Bakare. Today’s service is amazing by Diego

January 27, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Ayodeji. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super friendly and attentive.

January 21, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Johana. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Customer service

Staff gave me space and time to do a questionnaire in the Vodafone shop. They set up the Vodafone WiFi in the shop.

January 20, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hello, Michael,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Diego was brilliant and had immaculate…

Diego was brilliant and had immaculate customer service skills

January 5, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hello, Kerrina,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nana and ahmed

Nana and Ahmed are great they helped me understand which option was financially better for me I was going to buy a phone from apple instead i spayed off my remaining device plan and upgraded via Vodafone . Thanks guys

January 2, 2025
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Cam,

We appreciate your positive feedback for Nana and Ahmed. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Diego

Diego, Good experience in what he is doing.

December 31, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Naga,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Everything went fast, no problems

December 23, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Iskander,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a brilliant customer service this…

Had a brilliant customer service this morning at Vodafone Walworth Road. Thanks

December 23, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Winston,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Very supportive and helpful

Very supportive and helpful

December 22, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

HI there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dingo very good

Dingo very good

December 21, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Thanks for your feedback for Dingo ☺️
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Diego and his colleague were extremely…

Diego and his colleague were extremely helpful, set both my wife and I up on the new great value Voxi service

December 9, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Eric,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nice and brilliant customer never such…

Nice and brilliant customer never such service like that very nice and highly recommended the sales advisor llayda ❤️

November 29, 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Muneeb,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

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