Shanthos was very helpful stayed past store hours to make sure we Walked ouț of the store with what we wanted BEST SALES ADVISOR IN VODAFONE
Company replied
Unit 2, High Road, Central Square, HA9 7AJ Wembley, England, GB
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Shanthos was very helpful stayed past store hours to make sure we Walked ouț of the store with what we wanted BEST SALES ADVISOR IN VODAFONE
Company replied
I went to Vodafone on the weekend in Wembley and was served by a lovely gentleman Reeyan, who was smiley and happy to help. I had a few pricing queries on a phone contract and he helped me out and exp... See more
Company replied
I dealt with Patryk today who was so kind and positive. Made the experience of buying a new phone very enjoyable!
Company replied
Great experience with Vodafone. Adelyna was really friendly, helpful and patient throughout. She explained everything clearly and made the whole process quick and easy. Great customer service!
Company replied
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Unit 2, High Road, Central Square, HA9 7AJ, Wembley, England, United Kingdom
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Stef was such a big help to the new store , really appreciate it

Reply from Vodafone UK - London Wembley
Jigisha is help full. She helped me today very well.
I really appreciate how she explained everything I needed today.
Thanks Jigisha.

Reply from Vodafone UK - London Wembley
Jigisha was very helpful. Vodafone network and services are always great.

Reply from Vodafone UK - London Wembley
Very professional kid service i have received happy with the service Farden and Vodafon team many thanks 🙏🙏

Reply from Vodafone UK - London Wembley
I have visited Wembley store to get new phone and help with online account. Patryk was very helpfull to Assist with everything I needed.

Reply from Vodafone UK - London Wembley
Jigisha helped me exchange my phone as I had an issue with it. It was a month process.

Reply from Vodafone UK - London Wembley

Reply from Vodafone UK - London Wembley
Great help from the Wembley store! Thank you for you service

Reply from Vodafone UK - London Wembley
Farden was very helpful and helped me find the best deal. He listened to my needs and gave me the best suitable plan. Great asset to the company.

Reply from Vodafone UK - London Wembley
Good service by jigisha. She is very helpful

Reply from Vodafone UK - London Wembley
Ordered SIM card from Vodafone which was supposed to arrive in 2 days and now 7 days later it still hasn't arrived yet!!!
Order number: SBL-1000000768064095
Order date: 23/Jan/2025 13:35:01
Had a chat with them and they posted the sim card via royal mail without any tracking so so both voda and royal mail are responsible for not delivering the card. I am 100% sure I haven't received it. They are going to send me another sim for which I will have to wait few days again.

Reply from Vodafone UK - London Wembley
I had an amazing experience with this company. The customer service was top. I highly recommend to friends and family.

Reply from Vodafone UK - London Wembley
They got very good discounts offers on sims and data plans and they also have 0% interest rate on new phones

Reply from Vodafone UK - London Wembley
Excellent service
Jigisha was just perfect.
Solve my case in a flash.
Well done.
Thank you.

Reply from Vodafone UK - London Wembley
Good nature for jigisha....and so halpfull nat

Reply from Vodafone UK - London Wembley
Jigishaben service very nice. Her behavior was very friendly.

Reply from Vodafone UK - London Wembley
Today my phone was stolen, I came to Vodafone to ask for a new phone, the staff that worked they were very good and helpful, we talked with a guy he helped me not only to get a new phone ans sim he also provided support for me to restore my previous data from the stolen mobile to the new one, he even stayed beyond his working hours time try give us the best possible help. I really appreciate his loyalty to his work.

Reply from Vodafone UK - London Wembley
Stef helped me Pick a phone as a gift for my wife, She offered me a good price, which i am very happy about. I highly recommend her.

Reply from Vodafone UK - London Wembley
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