Vodafone UK - London Wembley Reviews 

110
TrustScore 5 out of 5

4.8

Unit 2, High Road, Central Square, HA9 7AJ Wembley, England, GB


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Rated 5 out of 5 stars

Shanthos was very helpful stayed past store hours to make sure we Walked ouț of the store with what we wanted BEST SALES ADVISOR IN VODAFONE

Company replied

Rated 5 out of 5 stars

I went to Vodafone on the weekend in Wembley and was served by a lovely gentleman Reeyan, who was smiley and happy to help. I had a few pricing queries on a phone contract and he helped me out and exp... See more

Company replied

Rated 5 out of 5 stars

I dealt with Patryk today who was so kind and positive. Made the experience of buying a new phone very enjoyable!

Company replied

Rated 5 out of 5 stars

Great experience with Vodafone. Adelyna was really friendly, helpful and patient throughout. She explained everything clearly and made the whole process quick and easy. Great customer service!

Company replied


Company details


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  • Unit 2, High Road, Central Square, HA9 7AJ, Wembley, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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4.8

All reviews

(110)

41,063 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding service from the Wembley…

Outstanding service from the Wembley team. Came in to get upgrade and Patryk who served me was very profesional and helpful. If you are looking for great customer service, you should go to Wembley.

November 16, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stef helped me choosing a sim plan

Stef helped me choosing a sim plan, she offered me a variety of options. I had a good experience, I recommend her!

November 9, 2024
Unprompted review
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Reply from Vodafone UK - London Wembley

Hi Vaghu,

Thank you for your review, and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Stef has helped me pick my desired…

Stef has helped me pick my desired phone and she was very welcoming. I highly recommend her

November 9, 2024
Unprompted review
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Reply from Vodafone UK - London Wembley

Hi Sahil,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

So happy meeting an excellent Patrick …

So happy meeting an excellent Patrick who is very helpful

October 11, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hi Samba. Thank you for your review for Patrick. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The great support of Wembley branch

Hi, this is Niloufar Vafai. I am a student that recently came to London. I had some problem with my Sim-card. The Wembley branch took much time and helped me with my problems patiently. I am so grateful for their support and help.

October 1, 2024
Unprompted review
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Reply from Vodafone UK - London Wembley

Hi Niloufar,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and the team have helped you get the issue resolved.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Stefania

I was served by Stefania, she was the kindest person ever to help me start a new contract, extremely friendly and supportive. She worked quickly to start a new beginning for me and I couldn’t be more pleased.

September 25, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hi Daria,

This is lovely feedback for Stefania. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Catherine was super helpful on our…

Catherine was super helpful on our visit today and sorted out much better deals than the ones we had previously.

September 14, 2024
Unprompted review
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Reply from Vodafone UK - London Wembley

Hi Claire,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

I was served by Jigisha

I was served by Jigisha, she was very kind and helpful, it was a nice and pleasant experience.

September 14, 2024
Unprompted review
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Reply from Vodafone UK - London Wembley

Hey Catalin,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Jigisha

I was served by Jigisha, she was very kind and helpful, it was a nice and pleasant experience.

September 13, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hey Natalia,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Catherine is highly professional

Catherine is highly professional, passionate about her job and goes well above and beyond her duties. I was extremely impressed, satisfied the excellent customer service she has provided. I bought a new phone and wanted to trasfer data from my old one to the new one. In my entire working life, as a recruitment executive, I have never come across a professional, kind, patient sales advisor. Catherine deserved to be promoted and rewarded for her excellent customer service.

September 9, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hi. Thank you for your glowing review for Catherine. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again for taking the time to write your review,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mu experience at vodafone Wembley was…

Mu experience at vodafone Wembley was amazing. Jigisha made it so simple to get me on board with vodafone with my new contract. Thank you so much Jigisha.

August 13, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hi. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jigisha at Vodafone in Wembley provided…

Jigisha at Vodafone in Wembley provided excellent customer service. She was professional, helpful, and made everything so simple. Thank you for a great experience!

August 13, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hi Danyal. Thank you for your review for Jigisha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Junaid was amazing

Junaid was amazing, I will definitely be coming back to Wembley branch. Thank you for your service !

August 11, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hi Mohammad,

Thank you for your review and great feedback for Junaid.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

It's a very great experience with…

It's a very great experience with farden. It's very nice store experience as well when compared to the other stores. I am very happy with the service.

August 2, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Thanks for your fab feedback for Farden. It's great to see they were able to help when you visited the store
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

The guys over at the store very helpful…

The guys over at the store very helpful in getting the stuff sorted out. Happy to recommend to other. Was a pleasure talking to Catherine ☺️.

August 1, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hi Eucharist,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Wembley Store was amazing

Wembley Store was amazing. Stef, Jigisha, Farden and Patryk were super helpful with my upgrade and helped with all the setup of the new phone. Top people!

July 29, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have visited Wembley branch today to…

I have visited Wembley branch today to upgrade my phone. Patryk helped me with getting the Best deal and decide on best phone for me.

July 25, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hi. Thank you for your review for Patryk. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

she is friendly talking

she is friendly talking
and good customer service
I like the store

July 18, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hey Jeya, We love seeing that our team made such a great impression on you.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great support from the Store manager…

Great support from the Store manager Patryk. Supported us through the journey of getting new phones. Highly recommendin the Wembley store.

July 13, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hi Aneta. Thank you for your review for Patryk. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from the Wembley…

Great customer service from the Wembley store.

July 12, 2024
Unprompted review
Vodafone UK - London Wembley logo

Reply from Vodafone UK - London Wembley

Hi there,

Thanks for sharing this 5 star feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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