Tom was good
Company replied
1 Market Street, LE11 3EP Loughborough, GB
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Tom was good
Company replied
Thank you so much to William at Vodafone Loughborough. So knowledgeable and very patient! New phone for me, first ever phone for my son (who will be ecstatic) and improved my broadband price. I am... See more
Company replied
Big shout to Max at Vodafone Loughborough — honestly, top bloke. He’s sorted everything for me without any hassle, kept me right, and actually took the time to make sure everything was done proper... See more
Company replied
Tom, very friendly and helpful, as are other staff members. The transfer process straight forward and no hassle. Thank you
Company replied
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1 Market Street, LE11 3EP, Loughborough, United Kingdom
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Tom and Shannon were so lovely and very patient. They gave us a great deal and even got us a greater deal with the pro 3 broadband.

Reply from Vodafone UK - Loughborough
Tom, very friendly and helpful, as are other staff members. The transfer process straight forward and no hassle. Thank you

Reply from Vodafone UK - Loughborough
I had a great experience. Everything was handled professionally, communication was clear, and the service exceeded my expectations. The team was friendly especially efficient especially William and made the whole process smooth. I would definitely recommend them and look forward to using their services again.

Reply from Vodafone UK - Loughborough
William has been amazing definitely a credit to Vodafone!

Reply from Vodafone UK - Loughborough

Reply from Vodafone UK - Loughborough
Kai was great in upgrading my sim only and doing a tech transfer

Reply from Vodafone UK - Loughborough
Max was absolutely brilliant today, looked after my mum who had problems with her handset. He sorted everything out for her with due care, kind and patient
thanks Max!

Reply from Vodafone UK - Loughborough
William was very heloful as always with my spoofing situation

Reply from Vodafone UK - Loughborough
Bhavin is very pleasant and helpful. A bonus to the team in Loughborough

Reply from Vodafone UK - Loughborough
Max was lovely and helpful as always, and was a laugh to chat to aswell

Reply from Vodafone UK - Loughborough
I received good customer service from Max, I will recommend friends and family to come and get services from Vodafone . You do have good staff thank you

Reply from Vodafone UK - Loughborough
Max very welcoming and fixed my Mum’s phone without a charge . Many thanks

Reply from Vodafone UK - Loughborough
Amazing help from zee setting up iPhone very happy customer

Reply from Vodafone UK - Loughborough
Thank you so much to William at Vodafone Loughborough. So knowledgeable and very patient!
New phone for me, first ever phone for my son (who will be ecstatic) and improved my broadband price.
I am a very happy customer and have appreciated the service very much.

Reply from Vodafone UK - Loughborough
Kai moved me from payg to a pay monthly contract and helped loads eoth the transfer

Reply from Vodafone UK - Loughborough
William was extremely helpful on both of my visits and help me with all queries I had. I would happily return and feel confident that if I had any issues they would be resolved quickly.

Reply from Vodafone UK - Loughborough
Great experience in store got sorted out quickly with zee

Reply from Vodafone UK - Loughborough
Brilliant service from william.much obliged 5star service

Reply from Vodafone UK - Loughborough
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