Vodafone UK - Loughborough Reviews 

531
TrustScore 5 out of 5

5.0

1 Market Street, LE11 3EP Loughborough, GB


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Rated 5 out of 5 stars

Big shout to Max at Vodafone Loughborough — honestly, top bloke. He’s sorted everything for me without any hassle, kept me right, and actually took the time to make sure everything was done proper... See more

Company replied

Rated 5 out of 5 stars

We didn't have to wait, shop empty when we came. Package broadband and mobile phones for both myself and my wife simplified the issues we had. William was efficient and helpful and gave a cheaper dea... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to William at Vodafone Loughborough. So knowledgeable and very patient! New phone for me, first ever phone for my son (who will be ecstatic) and improved my broadband price. I am... See more

Company replied


Company details


Contact info

  • 1 Market Street, LE11 3EP, Loughborough, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

531 reviews

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5.0

All reviews

(531)

39,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Will was very helpful and i would…

Will was very helpful and i would certainly recommend going into the voda phone shop for any new broadband contracts

April 20, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Edwin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Erald

Excellent service from Erald. My phone broke and he was great in helping me and explaining things properly.

April 18, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Susan,

Thanks for the lovely review and fantastic support for Erald.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great tech with kai

Great tech with kai and excellent knowledge of the phones

April 17, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Cynthia

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max was very helpful yet again

Max was very helpful yet again, always providing the best support he can for me hes the best

April 16, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey there,

Thanks for the lovely review and fantastic support for Max.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was helpful setting up my new phone

April 11, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max helped me load with my emails on my…

Max helped me load with my emails on my phone that weren’t working, good lad.

April 9, 2026
Unprompted review
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Reply from Vodafone UK - Loughborough

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai did a great job removing AI from my…

Kai did a great job removing AI from my phone

April 9, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Patricia,

Thanks for the lovely review and fantastic support for Kai.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai did a great plan for me

Did a upgrade and a new connection with kai

April 8, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bhavin was so wonderful at helping me…

Bhavin was so wonderful at helping me in store with my problems very good in store

April 7, 2026
Unprompted review
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Reply from Vodafone UK - Loughborough

Hey Adele,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max has been patient in helping me with…

Max has been patient in helping me with getting a new phone and sorting my account out. He is an asset to Vodafone big thank you.

April 4, 2026
Unprompted review
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Reply from Vodafone UK - Loughborough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was very helpful sorting me out…

Zee was very helpful sorting me out with a deal

April 1, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Tim,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee was a thorough profesional

Zee was a thorough profesional! His knowledge of what he does and does well is second to none! I would highly recommend not only vodaphone but the impeccable service from zee! He is a credit to vodaphone and deserves recognition for this! I am very happy!

March 23, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Paul,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee Absolutely brilliant really helpful…

Zee Absolutely brilliant really helpful and explained everything really well

March 23, 2026
Unprompted review
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Reply from Vodafone UK - Loughborough

Hey Phillippa,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zee looked after us very well and was…

Zee looked after us very well and was very professional

March 23, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Sydney,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max was very welcoming friendly and…

Max was very welcoming friendly and helpful and sorted my issue with my passwords.

March 21, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Wilaonsuuuuz,

Thanks for the lovely review and fantastic support for Max.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great tech experience

Great tech experience

March 21, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Andrea,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

William helped me with a sim swap issue…

William helped me with a sim swap issue I have had for months, fast and easy for him

March 19, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Julia,

Thanks for the lovely review and fantastic support for William.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great collection with kai

March 17, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We came in late and max stayed late to…

We came in late and max stayed late to help us with our phones

March 16, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Stephanue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max really helped me figure out some…

Max really helped me figure out some bits of my new phone very happy.

March 14, 2026
Unprompted review
Vodafone UK - Loughborough logo

Reply from Vodafone UK - Loughborough

Hey Margekey,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Max.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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