I visited store with a query about my phone. I was attended to immediately by Malik, who dealt with my issue quickly and efficiently. Also gave me advice on other services
Company replied
Unit 4 Meadow Lane Shopping Centre , Moneymore Road, BT45 6PR Magherafelt, GB
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I visited store with a query about my phone. I was attended to immediately by Malik, who dealt with my issue quickly and efficiently. Also gave me advice on other services
Company replied
Mark was so unbelievably helpful with me, done everything he could to make sure i got sorted out even with the few hiccups :) thanks so much mark really happy with my new phone !
Company replied
I had a great experience with Amie at Vodafone. She was friendly, professional, and extremely helpful throughout. Amie took the time to understand my needs, explained everything clearly, and made the... See more
Company replied
Cory and Malik did excellent work today helping me go through my phone contract, had issues with billing and they sorted it out.
Company replied
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Unit 4 Meadow Lane Shopping Centre , Moneymore Road, BT45 6PR, Magherafelt, United Kingdom
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Really excellent experience and very versatile helpful.

Reply from Vodafone UK - Magherafelt
Good price and excellent service from Scott .

Reply from Vodafone UK - Magherafelt
Fantastic help from Scott sorted everything out and fast service

Reply from Vodafone UK - Magherafelt
Malik was 110% helpful, kind and patient! We’ve had a terrible time trying to get SIM cards sorted since arriving in Ireland and he got us all straightened out. He really made our day by being such a customer service superstar; thanks again Malik! Wishing you all the best from 2 satisfied Canadian customers!

Reply from Vodafone UK - Magherafelt
Staff are extremely helpful explaining everything to me Great to be able to speak to someone face to face

Reply from Vodafone UK - Magherafelt
Called into Vodafone Magherafelt and wasn’t quite sure what or how to go about changing my phone across to suitable deal wi th Vodafone and still retain my number. All explained to us by Malik and Bradley. Malik particularly attentive and nothing a bother to him. I have to comment on how polite and well mannered malik is - he is a credit to himself, his family and Vodafone. The type of person you definetly want front of house - first impressions matter and what an impression Malik left on us. A lot of years since I seen someone of his countenance.

Reply from Vodafone UK - Magherafelt
I got a you phone Jan 2nd and I'm still unable to make or receive calls that's now 11 days .I run my own business and I have lost work because of this .I have been in Vodafone shop 3 times and 3 calls to customer service and still they have not sorted the phone out .possibly I will have to sue for loss of earnings because of this.If more I have been with Vodafone for over 25 years. A butch of cowboys .I have
left my number but there is no point because nobody can phone me because I unable to take calls

Reply from Vodafone UK - Magherafelt
Jack was very helpful from start to finish and made the experience very easy

Reply from Vodafone UK - Magherafelt
Jack provided top notch customer service and went above and beyond to help me :)

Reply from Vodafone UK - Magherafelt
Very helpful with my problems and has great knowledge about phone products

Reply from Vodafone UK - Magherafelt
The employees jack and Bradley that was helping us out today did a wonderful job and walked us through the service brillianty.

Reply from Vodafone UK - Magherafelt
This store was very helpful and polite in helping me with fixing my phone issues

Reply from Vodafone UK - Magherafelt
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