Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... See more
Company replied
Location
Switch location305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chan in Maidstone offered honest advise about varied plans that would save me money each month and patiently spend the time going through each family members contracts. Thank you
Company replied
Great experience at Vodafone in Maidstone. Jay spent time looking at all our options and the best money saving tariffs and deals. We weren’t rushed and everything was explained in details so we could... See more
Company replied
Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Maidstone Chequers
Written by the company
Contact info
305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, United Kingdom
5.0
Excellent
428 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nasif and Wayne were very helpful.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hi Mia,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nasif and Wayne—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great service thank you
November 30, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hey Matt,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I’m so happy with Wayne him helpingI me…
I’m so happy with Wayne him helping me to much
November 30, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hey Oscar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rachel was amazing and hilarious.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wayne and his team were great again
Wayne and his team were great again, superbly happy with my experience!
November 28, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hey Conor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an amazing experience with James…
I had an amazing experience with James and Morgan at Vodafone Maidstone. They both helped me get sorted with changing my network to Vodafone. Everything was explained to me perfectly and I was very happy with their services,
November 24, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hey Marsixer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Wayne was exceptionally helped me with…
Wayne was exceptionally helped me with my new sim and sorted out my wallet he is a credit to your company and all done with a smile
November 21, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hey Christine,
Thanks for the lovely review and fantastic support for Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to cancel an old tablet and…
I came in to cancel an old tablet and was able to save money on my 2 existing phones and have a new tablet and still save money. Great customer service!
November 17, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
James gave me an amazing service and…
James gave me an amazing service and save me money on my sim and my broadband.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Maidstone Chequers
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
James gave me a great deal and has…
James gave me a great deal and has saved me some money on my account was a very friendly and helpful service
November 14, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing service in store
Amazing service from Wayne in store after a lot of stress with swapping a sim! We problem solved and couldn’t have asked for more!
November 12, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hi. We're happy to hear that the in-store assistance was amazing! We appreciate you letting us know that we could help problem-solve and provide excellent support during a stressful time. Thanks for your feedback! If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Fantastic help James👍👍👍👍👍👍
November 12, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
i have had a great customer service…
i have had a great customer service from your retail store in maidstone mall his name is wayne
November 9, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hi. We're happy to hear that you had a great experience at our retail store in Maidstone Mall. We appreciate you mentioning the excellent service you received. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chan is always very helpful whenever we…
Chan is always very helpful whenever we come into store.
November 8, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hi. We're happy to hear that you find our team member helpful during your visits. We appreciate you taking the time to share your positive experience! Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Wayne
Great service from Wayne. Amazing christmas savings.
November 6, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Wayne was very helpful :) save me all…
Wayne was very helpful :) save me all the mons
November 6, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Wayne was brilliant
Wayne was brilliant! Saved me money and explained all the techy stuff I don’t understand!
November 5, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Staff are truly amazing
Staff are truly amazing, my mum is very anxious about phones and they were brilliant with her they talked here through everything so well and gave us amazing deals! Would recommend to absolutely everyone
November 4, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
We had a great experience at vodaphone…
We had a great experience at vodaphone with James he was very helpful and persevered in getting us the result and phone we wanted, will be back to see him to set up a family members contract.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Maidstone Chequers
Hi. We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the assistance you received. We look forward to seeing you again when setting up the family member's contract. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.