Vodafone UK - Maidstone Chequers Reviews 

428
TrustScore 5 out of 5

5.0

305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB


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Rated 5 out of 5 stars

Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... See more

Company replied

Rated 5 out of 5 stars

Chan in Maidstone offered honest advise about varied plans that would save me money each month and patiently spend the time going through each family members contracts. Thank you

Company replied

Rated 5 out of 5 stars

Great experience at Vodafone in Maidstone. Jay spent time looking at all our options and the best money saving tariffs and deals. We weren’t rushed and everything was explained in details so we could... See more

Company replied

Rated 4 out of 5 stars

Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Maidstone Chequers

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

428 reviews

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4-star
3-star
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1-star

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5.0

All reviews

(428)

41,063 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

James is great asset toVodafone ended…

James is great asset toVodafone ended up buying two phones.

December 20, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service from James .

Fabulous service from James .
Thank you so much for all your help ( and Wayne).

December 17, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Alison,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hello 👋

Hi 👋 . I visited your Maidstone branch today , as being Vodafone customer since2017 , I have to say that Chan done a brilliant job today , very well done Chan , many thanks you was very helpful 😊

December 15, 2025
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Izabela,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and friendly staff :)

Francis & Rachel both helped my experience be incredibly straightforward and easy to understand. Super friendly staff, very happy I chose to come to the store in person!
I was in to switch broadband and get a new phone so I was concerned about being overwhelmed but the whole thing went very smooth.

December 14, 2025
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Callum,

Thanks for the lovely review and fantastic support for Francis & Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James who served us at Maidstone branch…

James who served us at Maidstone branch was very customer focused and helped us with everything we need. The customer service was great. Real asset to the team.

December 14, 2025
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Natalie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Francis and Wayne have provided me with…

Francis and Wayne have provided me with an exceptional service. I am very happy with my visit today. Keep up the great work guys!

December 13, 2025
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good and easy experience

Really good and easy experience. Chan was really knowledgeable and helpful. Found best deal.

December 13, 2025
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Bill,
 
Thanks for the lovely review and fantastic support for Chan.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Super helpful and friendly staff

Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done!

The store generally had a lovely atmosphere.

December 12, 2025
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Sandra,

Thanks for the lovely review and fantastic support for, Morgan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and Easy

Morgan was fantastic, gave me a great deal on my broadband. Would highly recommend her

December 12, 2025
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Nasif,

Thanks for the lovely review and fantastic support for Morgan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service from James

James and his colleague provided me with great service not only saving me money but getting me on a better plan.

December 9, 2025
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Aaron,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Impressed with the customer service

Impressed with the customer service

December 8, 2025
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Oberhiri,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Francis and Rachel…

Great service from Francis and Rachel they upgraded our sims. Would recommend.

December 7, 2025
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Paul,

Thanks for the lovely review and fantastic support for Francis and Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful as was Wayne

James was very helpful as was Wayne

December 6, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Gary,

Thanks for the lovely review and fantastic support for James and Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rachel was really lovely

Rachel was really lovely , helpful and efficient in getting the right deal for us .
Highly recommend 😊

December 6, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Tracy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very helpful customer service and very…

very helpful customer service and very knowledgeable staff

December 6, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Indy,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and money saving!

James and Wayne were really helpful in store today. James processed 4 updated airtime plans which has saved me about £40 per month.
I’d recommend the Maidstone Vodafone store!

December 5, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hi Linda,

Thank you so much for your wonderful review and the amazing support you’ve shown for James and Wayne—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful

James was very helpful, good knowledge, excellent service 👏

December 4, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Denise,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

so very impressed with Wayne at…

so very impressed with Wayne at Maidstone shop.. polite . to the point and friendly.

December 4, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Mike,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great people and very good help and…

Great people and very good help and great information from the team very recommended

December 3, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hi Harry,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, couldn’t do more to help us. Nasif who served us couldn’t do more. Thank you so much 😀

December 3, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Rebecca,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nasif.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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