Vodafone UK - Maidstone Chequers Reviews 

428
TrustScore 5 out of 5

5.0

305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB


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Rated 5 out of 5 stars

Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... See more

Company replied

Rated 5 out of 5 stars

Chan in Maidstone offered honest advise about varied plans that would save me money each month and patiently spend the time going through each family members contracts. Thank you

Company replied

Rated 5 out of 5 stars

Great experience at Vodafone in Maidstone. Jay spent time looking at all our options and the best money saving tariffs and deals. We weren’t rushed and everything was explained in details so we could... See more

Company replied

Rated 4 out of 5 stars

Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Maidstone Chequers

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

428 reviews

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5.0

All reviews

(428)

41,063 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service …

Morgan was really patient with sorting my phone contract out for me, and made it everything very easy

January 22, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Emma,

Thanks for the lovely review and fantastic support for Morgan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service from the whole team as…

Fabulous service from the whole team as I had broken my phone, lost track of my contract & needed new fit for purpose phone & airtime contract so the whole team were super patient and helpful and especially Rachel and Nasif.

January 21, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and kind of Rachel to help…

Very helpful and kind of Rachel to help me big thanks.

January 19, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Mirela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James (and Rachel) were extremely…

James (and Rachel) were extremely helpful and kind. Good experience.

January 19, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Lesley,

Thanks for the lovely review and fantastic support for James and Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Served by Rachel and she give the best service, really kind and fun to speak great service, thank you

January 17, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by Rachel at Maidstone…

We were served by Rachel at Maidstone in the chequers centre mall. She was incredibly helpful through the whole process, very relatable and got us a really good deal on our new plans.

January 17, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Daniel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James and Wayne were so helpful setting…

James and Wayne were so helpful setting up parents new upgrades and they provided the best deals for a lot cheaper than what we were paying!!

January 17, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Isabelle ,

Thanks for the lovely review and fantastic support for James and Wayne.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chan and staff were amazing as a…

Chan and staff were amazing as a disabled person Chan got me a brilliant deal for £11.85 unlimited calls tx and 120 mg he done all PAC code for my number, brilliant service gone above and abound and helped change my SIM too thanks guys at Vodafone

January 16, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey George,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very successful transaction

Nasif was vey helpful and made the process smooth and easy. I got an amazing price and the staff were vibrant and knowledgeable.

January 13, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Morgan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

friendly and helpful staff

friendly and helpful staff. help save me money on the bill.
smooth upgrade.

January 10, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James and Francis was very helpful with…

James and Francis was very helpful with my problem and helped me with my tablet and explained everything to me

January 9, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Stacey,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about James and Francis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, seen right away and Chan was a pleasure to deal with whilst dealing with my upgrade

January 6, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Charlotte,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

I visited the Vodafone Maidstone store today with my wife to upgrade her existing phone contract. I am pleased to say that Wayne took time to explain how to switch between Apple & Samsung. His patience was very much appreciated. Thanks again for your time and professional approach.

December 31, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Mr West,

Thanks for the lovely review and fantastic support for Wayne.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great advice and time spent to offer options

Wayne gave me lots of his time to explain the options available to me. He has offered me a great deal on a new phone contract. Thank you for your time today. I’m now looking at changing my broadband to vodaphone now too.

December 31, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Clare,
 
Thanks for the lovely review and fantastic support for Wayne.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

Good experience

December 31, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Abha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Morgan was so helpful and kind and gave…

Morgan was so helpful and kind and gave me all the information I needed.

December 23, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Iz,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne

Wayne, the retail store manager, gave outstanding support. He fixed the incorrect name on my plan after two failed attempts with the call centre. He was the only one who solved it.
He listened carefully. He showed patience. He explained every requirement clearly and step by step. His guidance was clear and easy to follow.Professional. Calm. Reliable.
Wayne turned a frustrating issue into a positive experience. I highly recommend speaking with him if you need real help in store.

December 21, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Raluca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great friendly service from James

Great friendly service from James

December 21, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Zoe,

Thanks for the lovely review and fantastic support for, James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Went and saw Rachel to get a new phone for my son and an upgrade for my other son and she was extremely helpful and got me exactly what I was looking for also would like to put Morgan’s name out there as she was also extremely helpful explaining the difference between the tier options. Many thanks girls will be back to see you soon. Merry Christmas

December 19, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was excellent answered question's…

James was excellent answered question's that I had about my contract. Ended up upgrading my phone.
Very pleasant experience through out.

December 20, 2025
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Mary,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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