Vodafone UK - Maidstone Chequers Reviews 

428
TrustScore 5 out of 5

5.0

305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB


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Rated 5 out of 5 stars

Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... See more

Company replied

Rated 5 out of 5 stars

Chan in Maidstone offered honest advise about varied plans that would save me money each month and patiently spend the time going through each family members contracts. Thank you

Company replied

Rated 5 out of 5 stars

Great experience at Vodafone in Maidstone. Jay spent time looking at all our options and the best money saving tariffs and deals. We weren’t rushed and everything was explained in details so we could... See more

Company replied

Rated 4 out of 5 stars

Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Maidstone Chequers

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

428 reviews

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1-star

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5.0

All reviews

(428)

41,063 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rachel was great

Rachel was great, really professional & kind.

March 4, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Saffron,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful

James was very helpful, not only in solving my problem but explaining everything to me about the broadband and your products. I would recommend him any time.

March 3, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Jean,

Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have never had such an amazing

I have never had such an amazing, positive and helpful customer service done by Nasif. He was extremely knowledgeable about all the deals and gave me the option which suited me best. He was incredibly thoughtful, recommending several different contracts. I loved his service and positivity.

February 27, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Ryan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nasif was awesome

Nasif was awesome. 10/10 would buy from this vodafone again. He put no pressure on me and remained positive throughout the entire experience with zero negativity when i said i didnt want the entertainment package.

February 27, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Aaron, ​

Thanks for the lovely review and fantastic support for Nasif. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience


Very good experience, polite explained everything well step by step.

February 26, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Luke,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay has been amazing helping me with my…

Jay has been amazing helping me with my plans and options. Super helpful and great customer service! Thanks!!

February 22, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Kierra,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped me sort out my contract very…

Helped me sort out my contract very knowledge (chan)

February 21, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James gave a friendly service

James gave a friendly service. Answered all questions quickly and efficiently. Gave all information clearly and precisely. Great communication.

February 19, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Jack,
 
Thanks for the lovely review and fantastic support for James.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was Very friendly

James was Very friendly! A great service and supported us through the whole process.

February 19, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 Stars

All staff are helpful, but especially Wayne & Chan, they were so knowledgeable and patient, if you need anything head to Maidstone Store! Cannot recommend enough!

February 18, 2026
Unprompted review
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Reply from Vodafone UK - Maidstone Chequers

Hey Jane,

Thanks for the lovely review and fantastic support for Wayne & Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always very helpful in the Maidstone…

Always very helpful in the Maidstone store, finding the best options for what I need. Have been served by Chan a few times and has always given amazing service.

February 17, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Michaela,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne and Morgan were absolutely…

Wayne and Morgan were absolutely brilliant at helping to resolve my data problems! After being sent from over the phone customer service into their store they were absolutely fantastic and even helped raise a complaint higher to customer service to come to a resolution. My sim is now swapped and my data is finally back !

February 16, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Layla,

Thanks for the lovely review and fantastic support for Wayne and Morgan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vist to store to reduce bill

Came into store to change my plans and saw a guy called Jay who was new. Found me great deal on my phone and broadband make it cheaper for me and even though he was new, he was very professional and quick

February 16, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Jenny,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In store Vodafone.

In store, James was incredibly helpful and got me a really good deal. He listened to what I was looking for and managed to fulfil my wishlist. Really pleased. Would recommend.

February 6, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

The staff member who helped me, Wayne, understood our needs and catered the service to suit us.

February 3, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Morgan was great

Morgan was great. Very personable

February 1, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne and James where amazing .

Wayne and James where amazing .. very helpful and sort everything out for me .. top guys

January 31, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Mark,

Thanks for the lovely review and fantastic support for Wayne and James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone number and service issues

I had been having issues with my phone number and mobile service for SO long, and I came in today and Chan sorted all of my issues then and there. I am so pleased, I left Vodafone with every issue fixed. 10/10!!!!

January 27, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Maisie,

Thanks for the lovely review and fantastic support for Chan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to shop to upgrade on…

Went in to shop to upgrade in Maidstone chequers. Expected to be sat there for ages but was in and out in 10 minutes saving £20 a month! Thanks to sales advisor Nasif and his manager for swift service

January 24, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nasif —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service - thank you!

January 22, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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