Vodafone UK - Manchester Trafford Reviews 

579
TrustScore 4.5 out of 5

4.7

Unit L30 , Trafford Centre, M17 8BL Manchester, GB


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Rated 5 out of 5 stars

Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more

Rated 5 out of 5 stars

Excellent service from Sarah at the Vodafone Store at Trafford Centre -dealt with efficiently and excellent service & deal for our family of four. Thanks again much appreciated.

Rated 5 out of 5 stars

Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.

Company replied

Rated 5 out of 5 stars

We were served by Sean today at the Trafford Centre - very knowledgeable and extremely kind and courteous- a real credit to the voadafone company - give him a pay rise !!

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Manchester Trafford

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

579 reviews

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1-star

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4.7

All reviews

(579)

40,266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jacob was very good at his job made me…

Jacob was very good at his job made me feel welcoming

February 25, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hello, Neil,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian was so good with us as we took out…

Kian was so good with us as we took out a contract one week ago all data was not transferred and very important data was not uploaded. We came back to the shop and service previous to today's visit was in our opinion unprofessional . Wevwere unsatisfied customers after paying for the transfer of our data several days before and was so professional and we were highly impressed with him and his care for us
We would like to request employee of the month for kian in the Vodafone Trafford centre Manchester as he stopped us from leaving Vodafone
From Ossie Christopher 07831523525

February 25, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hello, Charlene,

It's great to hear about the positive experience which you had with Kian. We appreciate you taking the time to write in a review.

For your own privacy, please remove your contact details from the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience in store today

Had a great experience in store today. Jacob was super friendly and helpful

February 25, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Sharon,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Easy service Jacob was brilliant

Easy service Jacob was brilliant

February 25, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Jack,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob brilliant customer service very…

Jacob brilliant customer service very quick and on point with everything was very clear and concise with all the information and was very pleasant to deal with.

February 22, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob helped in more ways than one

Jacob helped in more ways than one, I wasn’t sure how to go about transferring to Vodafone in which he did all for me.

February 22, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was very helpful and clear in…

Jacob was very helpful and clear in guiding us through getting a new contract

February 22, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was a breath of fresh air to deal…

Jacob was a breath of fresh air to deal with he knew his job to the T! Extremely efficient and very friendly .thank you

February 22, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service provided by Jacob at…

Brilliant service provided by Jacob at Vodafone store, very helpful and professional.

February 22, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was extremely helpful and reduced…

Jacob was extremely helpful and reduced my bills when I came in for some printed information.

February 21, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Leanne,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Jacob in…

Great customer service from Jacob in the Manchester Trafford centre.

February 21, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Simon,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob served me today at Vodafone and…

Jacob served me today at Vodafone and made the whole process very smooth sailing and answered all my questions and put me at ease with a new purchase and got me a good deal for being a loyal customer

February 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was extremely helpful in store…

Jacob was extremely helpful in store today.

February 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Louise,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was great !

Jacob was great , very helpful and friendly and sorted my mum out!

February 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Hannah,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob gave Great service

February 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Matt,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob really good and efficient and…

Jacob really good and efficient and very friendly

February 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Nathan,

Thanks for letting us know what an amazing job Jacob did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was great!

Jacob was friendly, helpful and professional and found me the best deal, thank you

February 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Lucy,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Jacob

Excellent service from Jacob. Highly recommend, very knowledgeable

February 18, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Heather. Thank you for your review for Jacob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob is very very nice

Jacob is very very nice, helpful and knowledgeable about the products!

February 18, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Hilda,

Thank you for your review for Jacob. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob was an amazing sales advisor…

Jacob was an amazing sales advisor today. Extremely helpful, thorough and informative.
Thank you.

February 18, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi Leanne,

Thanks for your review for Jacob. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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