Tim helped me through a very tricky transition from one phone to another. He never lost patience and he was supremely polite and very knowledgeable. I was dreading the experience but he made it quite... See more
Company replied
Location
Switch location108 High Street, SN8 1LT Marlborough, GB
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Amy handled my complaint very professionally and help me move things forward to improving my home signal with getting boardband. Thanks
Company replied
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... See more
Company replied
Tim in the Vodafone branch in Marlborough was extremely helpful and thorough, making sure that everything was transferred from my old phone to my new one. Thanks a lot!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Marlborough
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
108 High Street, SN8 1LT, Marlborough, United Kingdom
4.9
Excellent
214 reviews
Asks customers to review
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Reply from Vodafone UK - Marlborough
Hey Oliver,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy handled my complaint very…
Amy handled my complaint very professionally and help me move things forward to improving my home signal with getting boardband. Thanks
July 15, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Lee,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hey Debbie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tesh was great help his service and…
Tesh was great help his service and knowledge was fantastic
July 14, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Justine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tim helped me through a very tricky…
Tim helped me through a very tricky transition from one phone to another. He never lost patience and he was supremely polite and very knowledgeable. I was dreading the experience but he made it quite effortless eventually. Thank you so much Tim!
July 13, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey B.W.J. O'Keeffe,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Tim
Tim was extremely helpful every step of the way. Excellent customer service!
July 11, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Paul,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tim in the Vodafone branch in…
Tim in the Vodafone branch in Marlborough was extremely helpful and thorough, making sure that everything was transferred from my old phone to my new one. Thanks a lot!
July 11, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Palasha in…
Excellent service from Palasha in Vodafone Marlborough- friendly, efficient & super helpful.
July 10, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Anne,
Thanks for the lovely review and fantastic support for Palasha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tesh was fantastic with his service
Tesh was fantastic with his service, very polite and patient
July 8, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Theresa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Knowledgeable and very pleasant staff…
Knowledgeable and very pleasant staff tim was extremely helpfull
July 7, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Mark,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tesh
Not being very knowledgeable with new tech and phones etc Tesh was great help
July 7, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amy was brilliant 🙂👍🏻
July 1, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hey Carrie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely disgusting service from…
Absolutely disgusting service from Vodafone Marlborough.
I received the incorrect handset when upgrading. When I realised I tried calling the store, was given a no by Head office. No answer so I left a text message explaining that I wanted a phone with more memory. I tried calling 8 times, no answer.
When arriving to change the handset 2 days later I was told the price had now increased despite my notifying them of being given the incorrect phone before the price increase.
After showing them the text i sent I was told this number belonged to a supervisor who was on leave. And i was told by the assistant it was not their fault I couldn't get through or that the supervisor was on leave!!!
When asking to speak to the supervisor for the day I wasn't permitted to. She stayed in the back office and managed my query through the assitant. When she walked to help another client she never acknowledged me and told the assistant she was "nipping out to the shop".
I cancelled my contract and returned the incorrect phone.
I will never buy another item from Vodafone again. Absolutely appalling service with just shocking service for a customer who has a broadband, airtime and phone contract.
June 24, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Nicky,
I’m really sorry to hear about your experience at our Marlborough store, this is definitely not the level of service we aim to provide, and I completely understand your frustration.
I appreciate you taking the time to share what happened, especially regarding the incorrect handset, the difficulty reaching the store, and the way your visit was handled. It’s clear this situation has been very disappointing, and that’s not the experience we want for any of our customers.
If you’re open to it, we’d really like the opportunity to look into this further and see if there’s anything we can do to help. You can chat with our LiveChat Advisors - vodafone.uk/2LCJiTm or call us on 191 from your Vodafone mobile or 0333 304 0191 from any other phone. You can also reach out to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Tim was a fantastic help to us today in…
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you also so much to Amy for her advice she was very knowledgeable what a great team 😊
June 20, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey J Richards,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was very helpful advising me of…
Amy was very helpful advising me of different phone deals and and extremely helpful and patient setting it all up for me!
June 17, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Jo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Àmy is a cheerful legend
Àmy is a cheerful legend. Very professional but a joy thank you x
June 12, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Aimeered,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tim was a great help with our new…
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and always use the Marlborough store as we never feel rushed or pressured in any way.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey there,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was brilliant
Amy was brilliant, saved us money and organised an upgrade.
June 10, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Joanna,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hey Steven,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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