The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... See more
Company replied
Location
Switch location108 High Street, SN8 1LT Marlborough, GB
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Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
Company replied
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... See more
Company replied
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Marlborough
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
108 High Street, SN8 1LT, Marlborough, United Kingdom
4.9
Excellent
229 reviews
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Reply from Vodafone UK - Marlborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful problem solved by Amy
Very helpful problem solved by Amy - thank you :)
September 2, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Barbara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The two members of staff in the…
The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only two salespeople working non‑stop, the delay was unavoidable.It is not fair to place VF staff under such sustained pressure. They delivered excellent service despite the circumstances, but the store clearly needs better staffing to support both customers and employees.
August 31, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hello Sarah,
I'm really sorry to hear our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Tim was amazing so friendly and…
Tim was amazing so friendly and helpful. Explained everything clearly. Will definitely use this store in Marlborough again.
August 18, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey JG
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Efficient service and great deal
Amy, who served us, was helpful, friendly and 100% focused on saving us money but without lots of sales lingo. Offered us a great deal on son's new phone amd also saved us money on the broadband.
August 15, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Sarah,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tesh
Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
August 14, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Elizabeth, thank you so much for your wonderful review and the amazing support you’ve shown for Tesh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Tim in the Marlborough Vodafone store…
Tim in the Marlborough Vodafone store was so kind and helpful setting up my new phone after I tried for hours! Fantastic service thank you.
August 12, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Donna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hey Robert,
Thanks for the lovely review and fantastic support for Tesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tesh had great knowledge and sorted all…
Tesh had great knowledge and sorted all my issues with a new phone
August 8, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
"Hey Angela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Exceptional kindness and patience
Exceptional kindness and patience. Expertise from Tesh
August 8, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tim Harris in Marlborough branch
Tim Harris in Marlborough branch. Excellent service. Great communications. Super helpful! Deserves a mention 🥇🌟
August 7, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Belinda,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was excellent
Amy was excellent, Marlborough !
Highly recommended !
August 6, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Pat,
Thanks for the lovely review and fantastic support for Amy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tim at Marlborough was very helpful and…
Tim at Marlborough was very helpful and gave me a lot of help transferring my info to a new phone! Thanks a lot!
August 4, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I received great service from Tim in…
I received great service from Tim in Marlborough today. He has been thorough and explained each section of purchasing and setting up my new iPhone very well.
August 3, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Sue,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
No problems chatting with Nitesh
No problems chatting with Nitesh. Very helpful, polite and knowledgeable
August 3, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Chris,
Thanks for the lovely review and fantastic support for Nitesh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hey Oliver,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy handled my complaint very…
Amy handled my complaint very professionally and help me move things forward to improving my home signal with getting boardband. Thanks
July 15, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Lee,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hey Debbie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tesh was great help his service and…
Tesh was great help his service and knowledge was fantastic
July 14, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Justine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tim helped me through a very tricky…
Tim helped me through a very tricky transition from one phone to another. He never lost patience and he was supremely polite and very knowledgeable. I was dreading the experience but he made it quite effortless eventually. Thank you so much Tim!
July 13, 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey B.W.J. O'Keeffe,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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