Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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See what reviewers are saying
Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... See more
Company replied
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
349 reviews
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I’m so happy with the efforts and…
I’m so happy with the efforts and understanding as I could not get my head around setting my phones up, and all the explaining.. I will be returning in the next few months for a future phone for my father, and will be more than happy to see sirda, as my health isn’t so great.
February 26, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Lyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hi Hermon,
Thank you so much for your wonderful review and the amazing support you’ve shown for sidra—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
thankyou sidra amazing xx
February 26, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Spoke to Steve today and he was very…
Spoke to Steve today and he was very helpful and his manor was very good
February 26, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Graham,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Im sso happy ttoday with my new…
Im sso happy ttoday with my new contract sidra jenna
February 25, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Habtom,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served instantly by Sudra and…
Was served instantly by Sudra and Katie, everything went very well, very polite and helpful
February 25, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service everything…
Excellent customer service everything clearly explains my best experience with Vodafone
Jenna was fabulous very pleased to have her help and understanding five star
February 25, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey kenneth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
5 stars from Ewan outstanding service…
5 stars from Ewan outstanding service amazing!!
February 24, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
had a very positive experience with…
had a very positive experience with Vodafone ewan who assisted me was absolutely wonderful very patient understanding and professional throughout the entire process They were tolerant listened carefully to my concerns, and did their best to help me find a solution Excellent customer service and a great attitude I truly appreciate the support I receivedHighly recommended!
February 23, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Mohammed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I would like to share my excellent…
I would like to share my excellent experience with Ewan at Vodafone Group plc.
From the very beginning, Ewan was professional, patient, and extremely helpful. He listened carefully to my concerns and explained everything clearly and thoroughly. His friendly attitude and willingness to go the extra mile truly stood out.
What impressed me most was his efficiency and genuine commitment to resolving my issue as quickly as possible. He made the entire process smooth and stress-free.
I sincerely appreciate Ewan’s outstanding support. Having team members like him greatly enhances customer confidence and reflects very positively on the company.
Thank you for the excellent service.
February 23, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey there,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exerlent service
Libby was a amazing help answered every question and solved all issues and questions very professional made the upgrading experience easy and amazing
February 23, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Kendra,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Libby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Libby
Excellent customer service provided by Libby.
Face to face is much more beneficial than online or through AI.
February 23, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a fab experience with Libby…
I had a fab experience with Libby really helped me a great deal im very happy with vodaphone,s ser ice
February 22, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Kathleen,
Thanks for the lovely review and fantastic support for Libby.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra and katie so helpful today
February 21, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sheful,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sidra and Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was amazing cancelling my o2…
Katie was amazing cancelling my o2 contract and bringing me over to vodafone
February 21, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jasmin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jenna was brilliant today was able to…
Jenna was brilliant today was able to efficiently sort out my Apple Watch and mobile connectivity and checked my account for me too!
February 21, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jenna is a great asset.
Jenna was very helpful and sorted my phone sim update effectively and efficiently. Very pleased with the service today. Always a simple process at the store in Middlesbrough.
February 21, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie and sidra spent time with me…
Katie and sidra spent time with me checking bills, and giving me a new contract amazing
February 20, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Shirley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing young ladies sorted me phone…
Amazing young ladies sorted me phone out Katie and sidra
February 20, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Alan,
Thanks for the lovely review and fantastic support for Katie and sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service really happy dropping my…
Great service really happy dropping my bills down and my wifes
February 19, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Leslie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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