Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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See what reviewers are saying
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... See more
Company replied
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
Company replied
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
383 reviews
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Libby was very warm and welcoming as…
Libby was very warm and welcoming as soon as I walked into the shop. She listened to what I was after and guided me step by step.
Very helpful, polite, efficient and professional.
Thank you so much.
March 13, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Kirsty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer satisfaction
Customer satisfaction, great deal given for phone contract. Very friendly service everything explaind .
March 12, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Barbara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very safisfied with libbys service…
Very safisfied with libbys service today and she managed to get me a cheaper deal with unlimited data for less than what I was paying for 8gb very happy thank you .
March 12, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Carol,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service received…
Amazing customer service received from sidra in the Vodafone store at Cleveland Centre in Middlesbrough. She got me a great deal and saved me cash.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Andrew,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie
Katie was lovely and polite, she also got me a great deal, will definitely be a returning customer
March 10, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hi Garry,
Thank you so much for your wonderful review and the amazing support you’ve shown for Katie —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
sidra and katie help me to find a cheap…
sidra and katie help me to find a cheap contract because i every month have problem with my top up card. happy cheap price
March 10, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Abud,
Thanks for the lovely review and fantastic support for Sidra and Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Chloe today and she…
I was served by Chloe today and she took care of me excellently. Service with a smile, got me a new phone & cheapened my plans! Very happy, thank you Chloe!
March 9, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sidra helped me find a cheap package…
Sidra helped me find a cheap package and loved the service she provided! Happy 5 star ⭐️⭐️⭐️⭐️⭐️
March 8, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Saddam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great services and brilliant team.
Great services and brilliant team. Thanks to sidra specially, she Dealt me very well. Helped me to get a better and cheaper contracts. Thanks sidra and vodafone.
March 8, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ahmer,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really happy with the service really…
Really happy with the service really helpful was able to find me a good contact kind pleasant ! Really happy with the service
March 8, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Denise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
katie has been really helpful and…
katie has been really helpful and friendly
March 8, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Olivia,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The service and experience I received…
The service and experience I received in Middlesbrough branch by Jenna was exceptional, my requirements for three upgrades and new contract were complex, Jenna walked us through she was extremely knowledgeable and delivered good all round experience…. Asset to this branch.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you for help my autistic son with…
Thank you for help my autistic son with ipad sidra
March 6, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sonia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Ste at Middlesbrough Vodafone. Very impressive as he had to contend with a very slow IT system.
Ste was very patient and very helpful to me.
March 6, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jeremy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Boxin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sidra I wanted to cancel my contract…
Sidra I wanted to cancel my contract and you knew exactly how to keep me haha! Very good funny girl
March 5, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sweet lovely staff help me with my…
Sweet lovely staff help me with my phone price
March 5, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Miki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra i so happy with all so much very…
Sidra i so happy with all so much very good
March 5, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Solomon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing help sorting a problem with my account
I came into the store to reset my account pin and regain online access. Sidra was amazing. Although new, she was personable, explained everything clearly and was able to suggest some better prices for my needs too. Whenever she was unsure of something due to being new or because my issue turned out to be quite complex, she found out quickly and clearly had great rapport with her colleagues. Great experience.
March 5, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Christina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helpful experience
I got seen to a very helpful, cheerful man who is a store manager called ste. He got seen to me straight away and did what I wanted to do. I could not thank him enough. 1 happy customer went away happy.
March 5, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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