Vodafone UK - Middlesbrough Reviews 

349
TrustScore 5 out of 5

4.9

Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB


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Rated 5 out of 5 stars

Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍

Company replied

Rated 5 out of 5 stars

Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... See more

Company replied

Rated 5 out of 5 stars

Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more

Company replied

Rated 5 out of 5 stars

I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Middlesbrough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

349 reviews

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4.9

All reviews

(349)

39,514 reviews in the last 12 months

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Rated 5 out of 5 stars

The service and experience I received…

The service and experience I received in Middlesbrough branch by Jenna was exceptional, my requirements for three upgrades and new contract were complex, Jenna walked us through she was extremely knowledgeable and delivered good all round experience…. Asset to this branch.

February 28, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Ian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for help my autistic son with…

Thank you for help my autistic son with ipad sidra

March 6, 2026
Unprompted review
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Reply from Vodafone UK - Middlesbrough

Hey Sonia,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Jeremy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service sidra!

Excellent service sidra!

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Middlesbrough

Hey Boxin,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra I wanted to cancel my contract…

Sidra I wanted to cancel my contract and you knew exactly how to keep me haha! Very good funny girl

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Middlesbrough

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sweet lovely staff help me with my…

Sweet lovely staff help me with my phone price

March 5, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Miki,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra i so happy with all so much very…

Sidra i so happy with all so much very good

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Middlesbrough

Hey Solomon,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing help sorting a problem with my account

I came into the store to reset my account pin and regain online access. Sidra was amazing. Although new, she was personable, explained everything clearly and was able to suggest some better prices for my needs too. Whenever she was unsure of something due to being new or because my issue turned out to be quite complex, she found out quickly and clearly had great rapport with her colleagues. Great experience.

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Middlesbrough

Hey Christina,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful experience

I got seen to a very helpful, cheerful man who is a store manager called ste. He got seen to me straight away and did what I wanted to do. I could not thank him enough. 1 happy customer went away happy.

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Middlesbrough

Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra was so good bought me to contract…

Sidra was so good bought me to contract from o2

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Middlesbrough

Hey Donna,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So helpful sidra thank you for spending…

So helpful sidra thank you for spending time with me

March 4, 2026
Unprompted review
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Reply from Vodafone UK - Middlesbrough

Hey Adama,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra and katie are incredible

Sidra and katie are incredible, everytime i come in they take time on me with my struggles. The women are so friendly here. Lovely ladies

March 4, 2026
Unprompted review
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Reply from Vodafone UK - Middlesbrough

Hey Hazel,

Thanks for the lovely review and fantastic support for Sidra and Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Explained everything very well with…

Explained everything very well with plenty of knowledge

March 3, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was patient professional she…

Katie was patient professional she talked me through everything I needed to know as I’m not very confident with online it was a pleasure to meet her and talk to her would definitely see her again if I needed to. Thank you Katie you were great

March 3, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Rita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good work Katie well done

March 1, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Aymen,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a wonderful day at Vodafone today…

I had a wonderful day at Vodafone today thanks to Libby, who gave me every option and well explained.

I'm very certified at her world class customer service assistance.

Thank you Libby.

March 1, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with my new deal sidra helped me

March 1, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Mark,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and helpful advice and options explained clearly.

February 28, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Debbie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Really happy today friendly team thank…

Really happy today friendly team thank you all for helping me, ste & sidra

February 27, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Wizo,

Thanks for the lovely review and fantastic support for ste & sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today was really helpful going in to…

Today was really helpful going in to Middlesbrough Vodafone.
All week I have been having a headache, with Three. Sidra took time to listen to me and understand my problem. And resolved it so quickly. Took me from three and onto Vodafone contract

Finally happy

February 26, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Bakre,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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