Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
Me and my mam went into vodafone today for a sim upgrade and a phone upgrade, we spoke to Ewan and he was absolutely amazing, so friendly and explained everything in such detail. He showed really good... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
349 reviews
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Thanks Chloe
Thanks Chloe for a really great service! Very friendly, personable as well as knowledgable about getting me the best offer to meet what i asked for.
March 20, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Wonderful customer service.
Ewan was amazing from the moment we walked into the store to replace my daughter's phone. He went above and beyond to find the best deal and was so personable. A fantastic experience at Vodaphone. Thank you Ewan. You were fantastic!!
March 17, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
After breaking the screen and camera on…
After breaking the screen and camera on my current phone, Ewan went above and beyond to help me sort a new phone, offering a positive and extremely helpful service that made me feel totally better after the stress of smashing my phone!
March 17, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to the Middlesbrough branch…
Went in to the Middlesbrough branch today and walked out with a new phone and a new smart watch. The very friendly and extremely knowledge man that helped me was called Ewan I highly recommended asking for him if you want outstanding service. We are all so going back soon to swap our Internet over and my partners Phone. We all so might get a tablet you never know.
10/10 in experience, friendliness, knowledge and helpfullness
Give that man a raise
March 15, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sidra was able to find me a good…
Sidra was able to find me a good contract and take her time to help me.. she was really friendly with my nephews and sorted out my issue. Great service in here
March 15, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jango,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service! The Vodafone staff member was very friendly, patient, and helpful. They explained everything clearly and made the whole experience easy and pleasant.
March 15, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Unish,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
In one word,, Libby, she was an absolute star, so helpful, and she made sure I wasn't paying for what I didn't need. I felt safe with her, and I am so happy with the service I received.
March 14, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Libby and Ewan are amazing and have…
Libby and Ewan are amazing and have helped me tremendously on two occasions.
March 14, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sean,
Thanks for the lovely review and fantastic support for Libby and Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Libby was very warm and welcoming as…
Libby was very warm and welcoming as soon as I walked into the shop. She listened to what I was after and guided me step by step.
Very helpful, polite, efficient and professional.
Thank you so much.
March 13, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Kirsty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer satisfaction
Customer satisfaction, great deal given for phone contract. Very friendly service everything explaind .
March 12, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Barbara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very safisfied with libbys service…
Very safisfied with libbys service today and she managed to get me a cheaper deal with unlimited data for less than what I was paying for 8gb very happy thank you .
March 12, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Carol,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service received…
Amazing customer service received from sidra in the Vodafone store at Cleveland Centre in Middlesbrough. She got me a great deal and saved me cash.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Andrew,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie
Katie was lovely and polite, she also got me a great deal, will definitely be a returning customer
March 10, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hi Garry,
Thank you so much for your wonderful review and the amazing support you’ve shown for Katie —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
sidra and katie help me to find a cheap…
sidra and katie help me to find a cheap contract because i every month have problem with my top up card. happy cheap price
March 10, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Abud,
Thanks for the lovely review and fantastic support for Sidra and Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Chloe today and she…
I was served by Chloe today and she took care of me excellently. Service with a smile, got me a new phone & cheapened my plans! Very happy, thank you Chloe!
March 9, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sidra helped me find a cheap package…
Sidra helped me find a cheap package and loved the service she provided! Happy 5 star ⭐️⭐️⭐️⭐️⭐️
March 8, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Saddam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great services and brilliant team.
Great services and brilliant team. Thanks to sidra specially, she Dealt me very well. Helped me to get a better and cheaper contracts. Thanks sidra and vodafone.
March 8, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ahmer,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really happy with the service really…
Really happy with the service really helpful was able to find me a good contact kind pleasant ! Really happy with the service
March 8, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Denise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
katie has been really helpful and…
katie has been really helpful and friendly
March 8, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Olivia,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The service and experience I received…
The service and experience I received in Middlesbrough branch by Jenna was exceptional, my requirements for three upgrades and new contract were complex, Jenna walked us through she was extremely knowledgeable and delivered good all round experience…. Asset to this branch.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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