Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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See what reviewers are saying
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
Me and my mam went into vodafone today for a sim upgrade and a phone upgrade, we spoke to Ewan and he was absolutely amazing, so friendly and explained everything in such detail. He showed really good... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
349 reviews
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Called into Vodafone this morning even…
Called into Vodafone this morning even tho I'm with 02 and a young lady called Jenna help me reset my phone which I had struggled for days with, a credit to Vodafone for the customer service she provided a very helpful young lady
April 17, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sidra has made me feel welcomed coming…
Sidra has made me feel welcomed coming in and doing my upgrade. I was always scared as I'm not technical with phones..
She took time to help me set everything up.
Class las
April 17, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Andrew,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone Redcar
Me and my daughter when into Vodafone to fix a problem with my daughters phone end up coming out with a smile on our faces!
We were served by a lovely woman called Sidra she was extremely helpful and explain everything in great details. That was very easy. Easy to understand. And the humour was just hilarious. We had a good laugh. I end up saving money on my monthly bill also!
Sidra had never worked in the Redcar store before and is fairly new to Vodafone she’s not long finished her training but you would never know it super professional extremely knowledgeable considering she’s only worked at Vodafone for 3 months
April 9, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jade,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really understanding staff even though…
Really understanding staff even though i know I have communication difficulties. Sidra was attentive to my needs, to solved my issue
April 10, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
sidra and katie really helped me today…
sidra and katie really helped me today happy
April 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Really happy with sidra and katie today…
Really happy with sidra and katie today for dropping our bills and getting us cash back. Well deserved 5 star 🌟🌟🌟🌟🌟
April 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amazing experince from katie and sidra
Amazing experince from katie and sidra. They deserve a pay rise. Very good service and will return in the future
April 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
HeyEunix
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sidra was extremely helpful in sorting…
Sidra was extremely helpful in sorting out my sim and the new one for my son.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sheena,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Service was great and Sidra was really…
Service was great and Sidra was really helpful
April 3, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Lucian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience , all features explained clearly and simply.
Saved money on both myself and daughter’s phones.
Ewan was amazing x
April 1, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Pasq,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra and katie have been super helpful…
Sidra and katie have been super helpful today.In helping me trade in my phone and sort out my issue with my broadband and upgrade me to a new phone by trading in my old phone.I was given a great amount of money for this.To use towards my contract, thank you, girls
April 1, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
SIM card issue
I bought two new phone contracts from Curry’s. Unfortunately there was a problem with mine.
The SIM card wouldn’t work.
I had around 4 visits to the Vodafone shop in m’bro and a phone call to Vodafone customer service.
None of which helped to solve the problem.
Then Libby from the M’bro store worked it all out on my last visit.
The SIM card connected to my new phone contract was NOT the SIM card I had been given.
Libby went above and beyond to reassure me that she would resolve the issue by the next day.
She did this despite having to deal with lots of other customers on their month end.
Massive thanks to Libby.
Please pass on my appreciation to her, she knew how important it was that I had my phone ( a member of my immediate family with a serious health issue)
She literally could not have done more.
She is a credit to your company and deserves some recognition.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thanks for the lovely review and fantastic support for Libby.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ewan was so great and helpful in…
Ewan was so great and helpful in helping me choose my phone Beautiful personality cheerful made the experience easy and deigho
March 30, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Rita,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sidra helped me get a new sim card…
Sidra helped me get a new sim card contract.. I am coming back on Wednesday to take 2 more for my son and husband. Very happy
March 28, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hi Jamileh ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sidra —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
The sales advisor named Elizabeth made…
The sales advisor named Elizabeth made life very easy for me and I got a great deal. Will be back again.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Arron,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had sidra the best worker ive ever…
I had sidra the best worker ive ever meet in this shop for 3 years
March 28, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Ashraf,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra helped my uncle who couldn’t…
Sidra helped my uncle who couldn’t communicate very well to find the best package for him. Thank you
March 28, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service by Sidra
Great service by Sidra. That was really easy and smooth ☺️
March 25, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks Chloe
Thanks Chloe for a really great service! Very friendly, personable as well as knowledgable about getting me the best offer to meet what i asked for.
March 20, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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