Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... See more
Company replied
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
Company replied
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
383 reviews
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Great and efficient
Great and efficient. Ewan in the Middlesbrough store was extremely helpful and knowledgeable. Thanks!
May 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jenna helped me get a contract sim card
May 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Dawit,
Thanks for the lovely review and fantastic support for Jenna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie and jenna spent time to find the…
Katie and jenna spent time to find the right deal for my wife and helped her keep her number
May 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey duniya
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jenna always helps me when I pop into…
Jenna always helps me when I pop into store with my phone
May 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sidra is really helpful really took her…
Sidra is really helpful really took her time to explain everything and all the offers, she has been super helpful
May 2, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Pratik,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra was exceptional today
Sidra was exceptional today, really took her time to assist me and answer all my questions
May 2, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Naqash,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Sidra and Chloe took their time to help…
Sidra and Chloe took their time to help me with my contract, and my things inside. Very happy
May 2, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jubaida,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
sidra is really helpful and delightful…
sidra is really helpful and delightful to speak to.
thank you
May 2, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sanghi,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra is so helpful
Sidra is so helpful, and took a lot of her time in assisting me with my phone.
As always! Very lovely
May 2, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Iftikhar,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Huge thanks to the lovely Chloe for…
Huge thanks to the lovely Chloe for helping me with a new phone after my old one got viruses, very helpful and friendly
May 1, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie was really approachable
Katie was really approachable, friendly and patient. She took time to explain the features of each phone and make sure I got the best deal between refurbished phones or brand new. She checked I was happy with my choice and explained warranties and cancellation periods. She made sure I wasn't paying for anything I didn't need. Thankyou Katie!
April 30, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Coral,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Elizabeth was so helpful and friendly
Elizabeth was so helpful, very friendly and gave great customer service. She talked my mam through all the steps and gave her the best deals. We have been customers of Vodafone for a years and are always happy with the staff and service.
April 29, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Manda,
Thanks for the lovely review and fantastic support for Elizabeth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie and sidra such amazing girls
Katie and sidra such amazing girls too much helpful. 5 stars 🌟🌟🌟🌟🌟
April 28, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Chris,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra Went above and beyond for me and…
Sidra Went above and beyond for me and my partner.She took her time sorting our phones out.Knowing we were scared from our previous visit.After losing all of our data , she ensured we got everything back whilet we went off for a coffee.
Great service from the lovely girl
April 28, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Janet,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Zaza,
Thanks for the lovely review and fantastic support for Katıe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra was amazing
Sidra was amazing. She took her time to thoroughly help me and my partner treating our old devices and getting new contract sorted. She took the time to transfer all of our data from the old devices into the new ones and made sure that our prices were within our budget. Really happy coming back into this store and hope that she does not leave anytime soon.
April 28, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Colin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
SIDRA BEEN ABSOLUTELY FABULOUS AND…
SIDRA BEEN ABSOLUTELY FABULOUS AND GREAT AT HER JOB!
April 28, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Biniam,
Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sidra was amazing in taking her time to…
Sidra was amazing in taking her time to help me! Super girl
April 25, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Dave,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Sidra in Middlesbrough was really helpful sorting mine and my partners contracts out.
Thank you -
April 25, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Patch,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous sales person
Fabulous sales person! Would recommend promotion! Fantastic service
Thank you Ewan
April 25, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Stefan,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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