Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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See what reviewers are saying
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... See more
Company replied
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
Company replied
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
383 reviews
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Mathew and luke were absolutely amazing…
Mathew and luke were absolutely amazing with helping very friendly and welcoming.
July 24, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Natash,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ewan was a pure delight and very…
Ewan was a pure delight and very knowledgeable fixed every issue i had and couldnt ask for better service , a credit to your company please give this man a holiday and a raise thank you :)
July 23, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Process that was explained to me-…
Process that was explained to me- understanding of what I wanted.
Broke things down.
Friendly and down to earth
July 23, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jo,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Catlin was friendly
Catlin was friendly, and she explained everything vividly to my satisfaction. She was respectful and had time you us.Excellent customer service delivery
July 22, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Maxy,
Thanks for the lovely review and fantastic support for Catlin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was great
Matthew was great! Great service, friendly and very knowledgeable. Will come in to use him again.
July 22, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Heather,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Gary,
Thanks for the lovely review and fantastic support for Jenna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jena was very helpful and professional
Jena was very helpful and professional
July 19, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew from Middlesbrough store is…
Matthew from Middlesbrough store is fantastic helped me set up my new phone
July 15, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Linda,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Tracy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Libby was excellent
Libby was excellent, great service and really quick
July 13, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Chelsea,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, answered all our questions. Great customer service and very pleasant manor.
July 12, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey BJD,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, very helpful, and tried to get best deal possible
July 12, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
"Hey Sally,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Hannah from Middlesbrough branch has…
Hannah from Middlesbrough branch has kindly helped and assisted me today 10.07.2026. She kindly sorted out all of my problems with Vodafone thank you.
July 10, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Abdul,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great time here today and well…
I had a great time here today and well attended to bu Libby and Andy. I am so happy to be attended to by them. I will always use Vodafone and refer them to my friends and family.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sunday,
Thanks for the lovely review and fantastic support for Libby and Andy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Mr. Mattew was very patient to all our queries and did everything quite smoothly and efficiently
July 6, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Harshita,
Thanks for the lovely review and fantastic support for Mr. Mattew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was exceptional in the store…
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute pleasure in meeting him today and he is huge asset to the business. First class customer service throughout.
July 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Alister,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
amazing experience really helpful and…
amazing experience really helpful and completed my return and new phone
Matthew and Luke
Thankyou so much!
July 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Samantha,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matthew and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was amazing
Customer service was amazing, I can not fault the team one bit, fletcher and liz were amazing, extremely helpful with what I was looking for
July 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Deyanna.
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
mathew was very helpfull he updated my…
mathew was very helpfull he updated my phone and renewed my contract saving me money.i coulnt be happier with the service he gave me and he was very helpfull and informative.
July 4, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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