Vodafone UK - Middlesbrough Reviews 

345
TrustScore 5 out of 5

4.9

Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB


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Rated 5 out of 5 stars

Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute ple... See more

Company replied

Rated 5 out of 5 stars

Came in to store today and was served by Ewan who was polite and very professional was smooth and plesent visit will be returning

Company replied

Rated 5 out of 5 stars

I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more

Company replied

Rated 5 out of 5 stars

Me and my mam went into vodafone today for a sim upgrade and a phone upgrade, we spoke to Ewan and he was absolutely amazing, so friendly and explained everything in such detail. He showed really good... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Middlesbrough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

345 reviews

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4.9

All reviews

(345)

42,566 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing girl sidra really helped me…

Amazing girl sidra really helped me thoroughly checked everything on my account, and simplified everything for me

May 18, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra was so helpful today with my…

Sidra was so helpful today with my phone issue.. she upgraded me aswell and I’m so happy with all the information I was given.
Such a sweet lady and kind

May 18, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

Thanks for letting us know what an amazing job Sidra did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thankyou sidra giving me new contract

Thankyou sidra giving me new contract, and cancel my pay as go

May 18, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Osman,

Thanks for the lovely review and fantastic support for Sidra.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan was super helpful

Ewan was super helpful. got me a better deal for my upgrade and helped me a new tablet aswell since he helped me save loads on my new phone upgrade!
if your visiting the vodafone middlesbrough store i would reccommend seeing and speaking to Ewan!

May 13, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Dale,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Chloe

Thank you Chloe

May 13, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Marc,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fanstastic service with libby i would…

Fanstastic service with libby i would highly recommend her for any new deals

May 12, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan helped us amazingly today in store…

Ewan helped us amazingly today in store saving us £40 he was very welcoming and was able to have a good chat while helping out

May 11, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Cameran,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan was a great person that has helped…

Ewan was a great person that has helped us save £40 and had a right giggle with him through it all

May 11, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Nicole,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gina great customer service

I went to Vodafone middlesbrough store to enquire about a free offer that was available and the girl who helped me called Georgia [gina) was very helpful and pleasant and she actually got me a discount on my phone contract whilst I was there,she was helpful and well mannerd so I give gina 10/10 well done on your customer service thanks again gina

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Middlesbrough

Hey Mick,

Thanks for the lovely review and fantastic support for Georgia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jenna is very good at her job and very…

Jenna is very good at her job and very helpful so happy

May 8, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Varshith,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra ishelpful

May 8, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Pamela,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sidra is so good very nice girl help me…

Sidra is so good very nice girl help me alot

May 8, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Susana,

Thanks for the lovely review and fantastic support for Sidra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good person

Really good person , and focused on her job ! I like it

May 8, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Istvan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Chloe for the lovely…

Thank you Chloe for the lovely experience and sorting my new phone out for me!

May 8, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Angela,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

The girl Sidra is very good at…

The girl Sidra is very good at explaining my bill to me and helping me to understand everything on my account

May 8, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service

May 7, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Helen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ten out of ten for Chloe

Ten out of ten for Chloe! She was great help, transferred my old phone on to my new phone for me and got me a great deal. Give her a pay rise!

May 6, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Ann,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Chloe for a wonderful…

Thank you Chloe for a wonderful customer service experience. So professional and lovely.

May 6, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Val,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was really good and found me a…

Katie was really good and found me a good iPhone and new Sim contract

May 6, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hey Harry,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan is very Good Guy I am very to thiz…

Ewan is very Good Guy I am very to thiz Service

May 5, 2026
Unprompted review
Vodafone UK - Middlesbrough logo

Reply from Vodafone UK - Middlesbrough

Hi Malik, thank you so much for your wonderful review and the amazing support you’ve shown for Ewan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

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