Leah has just spent an hour a half unpicking the complexity of going abroad and having a strange email. So patient, so kind and at no point frustrated by my complete ignorance! Thank you Leah, she n... See more
Company replied
Location
Switch location33 Middlegate, NG24 1EG Newark, GB
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Leah listened to what I wanted, she explained everything with no technical jargon and was polite and respectful. Didn’t try and sell me things I didn’t need. Thank you, your boss must be very proud of... See more
Company replied
Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... See more
Company replied
It was such a relief to be greeted by a smiling face. Nothing was too much trouble, l felt at ease explaining my issues and the solutions were explained and put into place. Wonderful.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newark
Written by the company
Contact info
33 Middlegate, NG24 1EG, Newark, United Kingdom
4.9
Excellent
252 reviews
Asks customers to review
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So helpful!
Leah was really helpful with me changing my contract. What great customer service! Thank you.
September 25, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey MF,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newark
Hey Jordan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leah listened to what I wanted
Leah listened to what I wanted, she explained everything with no technical jargon and was polite and respectful. Didn’t try and sell me things I didn’t need. Thank you, your boss must be very proud of the way you interact with customers
September 12, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Imtiaz Taj is amazing
Imtiaz Taj is amazing. Definitely deserves a raise!
September 18, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Diyan,
Thanks for the lovely review and fantastic support for Imtiaz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leah in Newarkknows what she’s doing!!
Leah has just spent an hour a half unpicking the complexity of going abroad and having a strange email.
So patient, so kind and at no point frustrated by my complete ignorance!
Thank you Leah, she need promotion- a pay rise!! Better idea as she could then still be customer facing!
September 14, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We had a easy and quick experience with…
We had a easy and quick experience with Leah today, she saved us around £40 on a phone and broadband contract - GET THIS WOMAN A RAISE
September 8, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey there,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Friendly, knowledgeable, good advice. I've been a Vodafone customer for years and I really appreciate being able to go into the Newark store in person.
September 5, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have updated my phone and went back…
I have updated my phone and went back as not sure what to do. Leah sold me the phone always very helpful. Today Pete sorted my phone with the same welcome and sorted it. Love going in as Always a cheerful and professional welcome and service
September 4, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to imtaz in the Newark branch and…
Spoke to imtaz in the Newark branch and he was very helpful and explained everything about the air time and contract and showed me other deals to suit my budget thank you for your help
September 3, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey,
Thanks for the lovely review and fantastic support for Imtaz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It was such a relief to be greeted by a…
It was such a relief to be greeted by a smiling face. Nothing was too much trouble, l felt at ease explaining my issues and the solutions were explained and put into place.
Wonderful.
September 1, 2026
Unprompted review
Reply from Vodafone UK - Newark
"Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Tyler and Leah were great!!
Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and most helpful reps I’ve ever experienced. Appreciate them both a lot!! 100% recommend.
August 29, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Temuri,
Thanks for the lovely review and fantastic support for Tyler and Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just upgraded phone at Newark vodafone…
Just upgraded phone at Newark vodafone excellent service hassle free no pressure transered everything over excellent service from both staff
August 22, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Trevor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Worst network ever...my connection has…
Worst network ever...my connection has been restricted so I have paid my bill straight away...no previous notice that this will be restricted only that I will be charged £5 more to the next bill,hours later after payment and my phone and broadband dose not work.And many times that their network doesn't work properly or at all.Run from them they are horrible.
August 14, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Dora,
We sincerely apologize for the inconvenience you have been facing with our network service.
We understand how frustrating it can be to deal with frequent disconnections, lagging, and errors. Our goal is to provide a seamless and reliable service, and it is clear that we have not met your expectations in this instance.
We will be glad to look into this and sort it out for you. Please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great customer service
A great experience at Vodafone today in the Newark store, service received from Tyler was super efficient, very thorough, clearly offering all options available, nothing was too much trouble. Thank you Tyler!
August 5, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Nathan,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tyler.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taj was very helpful
Taj was very helpful. Explained things really well. Will just take me a while to absorb all the detail. Sure if I have any problems and come back they will be helpful and put me right. Many thanks Phil. Bryan.
August 3, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Philip,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The salesman Taj in the Newark shop was…
The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service
August 3, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Sally,
Thanks for the lovely review and fantastic support for Taj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great customer service
August 1, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Pscho,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Im very happy with customer service
Im very happy with customer service
August 1, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Anna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newark
Hey Luke,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service in Newark
Amazing service in Newark! Leah and Tyler helped transfer my number on to my new phone! 10/10 would recommend!
July 9, 2026
Unprompted review
Reply from Vodafone UK - Newark
Hey Steven,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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