Vodafone UK - Newark Reviews 221

TrustScore 5 out of 5

4.9

33 Middlegate, NG24 1EG Newark, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was helped by Imtiaz upon asking about an upgrade. He was very understanding and explained everything in a professional, yet simple way that helped me understand what I was getting into. In addition... See more

Company replied

Rated 5 out of 5 stars

Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... See more

Company replied

Rated 5 out of 5 stars

Both Tyler and Leah were helpful as always in upgrading me to my new device very friendly and quick

Company replied

Rated 5 out of 5 stars

The customer service was excellent at Newark Vodafone shop. Leah was very helpful, very knowlegable and organised the upgrade very efficiently. I was very pleased with the face to face service after h... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Newark

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 33 Middlegate, NG24 1EG, Newark, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recieved outstanding service from leah…

Recieved outstanding service from leah as always

May 16, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Stephen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Both Tyler and Leah were helpful as…

Both Tyler and Leah were helpful as always in upgrading me to my new device very friendly and quick

May 16, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey KayJay,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simple Upgrade

I was helped by Imtiaz upon asking about an upgrade. He was very understanding and explained everything in a professional, yet simple way that helped me understand what I was getting into. In addition, the store was very welcoming and I would highly recommend

May 11, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Cameron,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All good and excellent

May 8, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Michał,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Is the best service in the Newark town

Is the best service in the Newark town

Imtias Pakistan guy save my day 👍🤝respect 🙏

May 4, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Dragos,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Peter was fantastic

Peter was fantastic , he deserves a paid holiday he really helped me out fantastic help and support ten star

May 2, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Julie ,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy customer

The guy dealing with me was knowledgeable and efficient. He also got me a better deal on 3 mobiles and my broadband.

May 2, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer service was excellent at the Newark shop.

The customer service was excellent at Newark Vodafone shop. Leah was very helpful, very knowlegable and organised the upgrade very efficiently. I was very pleased with the face to face service after having had problems dealing with my query by phone.

April 24, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey June,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah was amazing so helpful very happy…

Leah was amazing so helpful very happy customer

April 22, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Shane,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks so much to Pete for sorting out…

Thanks so much to Pete for sorting out my Apple Watch today and saving us money on our current contract. Really nice experience

April 18, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Beth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Leah and Peter very helpful

April 16, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Stuart,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Peter has been very informative and…

Peter has been very informative and professional helping me sort my sim only card out today. Would definitely recommend Vodafone to anyone !!

April 14, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah was amazing 🤩

April 14, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent very good service by imtiaz…

Excellent very good service by imtiaz thank you

April 12, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Anne,

Thanks for the lovely review and fantastic support for Imtiaz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. More than expected.

April 11, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service very very helpful and…

Brilliant service very very helpful and got me a better plan on my wifi

April 11, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah was super easy going and a great…

Leah was super easy going and a great help. Sorted everything out for me with no issues.

April 3, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Mantas,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was great with my internet with imtiaz

Everything was great with my internet. Imtiaz was very helpful thank you

March 25, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Олена , ​

Thanks for the lovely review and fantastic support for Imtiaz. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Leah in Newark was absolutely so…

Leah in Newark was absolutely so helpful and talked me through each step of the way for buying my new phone. She gave me a great deal, was so friendly and lovely to talk to.

March 21, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Priya,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah is brilliant- an absolute asset to…

Leah is brilliant- an absolute asset to the Newark Branch- always smiling & helpful.

March 14, 2026
Unprompted review
Vodafone UK - Newark logo

Reply from Vodafone UK - Newark

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look