I was helped by Imtiaz upon asking about an upgrade. He was very understanding and explained everything in a professional, yet simple way that helped me understand what I was getting into. In addition... See more
Company replied
33 Middlegate, NG24 1EG Newark, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I was helped by Imtiaz upon asking about an upgrade. He was very understanding and explained everything in a professional, yet simple way that helped me understand what I was getting into. In addition... See more
Company replied
Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... See more
Company replied
Both Tyler and Leah were helpful as always in upgrading me to my new device very friendly and quick
Company replied
The customer service was excellent at Newark Vodafone shop. Leah was very helpful, very knowlegable and organised the upgrade very efficiently. I was very pleased with the face to face service after h... See more
Company replied
Written by the company
33 Middlegate, NG24 1EG, Newark, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recieved outstanding service from leah as always

Reply from Vodafone UK - Newark
Both Tyler and Leah were helpful as always in upgrading me to my new device very friendly and quick

Reply from Vodafone UK - Newark
I was helped by Imtiaz upon asking about an upgrade. He was very understanding and explained everything in a professional, yet simple way that helped me understand what I was getting into. In addition, the store was very welcoming and I would highly recommend

Reply from Vodafone UK - Newark
Is the best service in the Newark town
Imtias Pakistan guy save my day 👍🤝respect 🙏

Reply from Vodafone UK - Newark
Peter was fantastic , he deserves a paid holiday he really helped me out fantastic help and support ten star

Reply from Vodafone UK - Newark
The guy dealing with me was knowledgeable and efficient. He also got me a better deal on 3 mobiles and my broadband.

Reply from Vodafone UK - Newark
The customer service was excellent at Newark Vodafone shop. Leah was very helpful, very knowlegable and organised the upgrade very efficiently. I was very pleased with the face to face service after having had problems dealing with my query by phone.

Reply from Vodafone UK - Newark
Leah was amazing so helpful very happy customer

Reply from Vodafone UK - Newark
Thanks so much to Pete for sorting out my Apple Watch today and saving us money on our current contract. Really nice experience

Reply from Vodafone UK - Newark

Reply from Vodafone UK - Newark
Peter has been very informative and professional helping me sort my sim only card out today. Would definitely recommend Vodafone to anyone !!

Reply from Vodafone UK - Newark
Excellent very good service by imtiaz thank you

Reply from Vodafone UK - Newark

Reply from Vodafone UK - Newark
Brilliant service very very helpful and got me a better plan on my wifi

Reply from Vodafone UK - Newark
Leah was super easy going and a great help. Sorted everything out for me with no issues.

Reply from Vodafone UK - Newark
Everything was great with my internet. Imtiaz was very helpful thank you

Reply from Vodafone UK - Newark
Leah in Newark was absolutely so helpful and talked me through each step of the way for buying my new phone. She gave me a great deal, was so friendly and lovely to talk to.

Reply from Vodafone UK - Newark
Leah is brilliant- an absolute asset to the Newark Branch- always smiling & helpful.

Reply from Vodafone UK - Newark
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.