The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service
Company replied
33 Middlegate, NG24 1EG Newark, GB
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The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service
Company replied
Just upgraded phone at Newark vodafone excellent service hassle free no pressure transered everything over excellent service from both staff
Company replied
Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... See more
Company replied
A great experience at Vodafone today in the Newark store, service received from Tyler was super efficient, very thorough, clearly offering all options available, nothing was too much trouble. Thank yo... See more
Company replied
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33 Middlegate, NG24 1EG, Newark, United Kingdom
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Very helpful at getting me set up with a new phone Tyler was great 👍

Reply from Vodafone UK - Newark
Tyler was great for the Newark branch got me sorted with a new phone

Reply from Vodafone UK - Newark
It was excellent service by Imtiaz today, very helpful, would recommend 100%.
Thank you,
Adam

Reply from Vodafone UK - Newark
Very good service from the gentleman called Tyler, helped with what I needed and help me find the best deals for what I wanted.

Reply from Vodafone UK - Newark
Very friendly and helpful staff especially Jacob (Jake). He gave us the best deal he could and we left very happy.

Reply from Vodafone UK - Newark
My advicer Imtiaz was very knowledgeable & helpful, he also had a very patient,kind & happy way about him (I’m not technical minded).

Reply from Vodafone UK - Newark
Peter was amazing he found the perfect phone and plan for me. I had alot of worries about losing my data and he made sure everything went smoothly! Excellent service and a great experience all round!

Reply from Vodafone UK - Newark
Tyler in your Newark store was amazing. I came into the shop not really knowing what I wanted and he took the time to explain everything to me and set up my new phone! Very happy!

Reply from Vodafone UK - Newark
Came in Vodafone Newark store and served by imtiaz. I have a great service by the staff at the Newark store today especially imtiaz

Reply from Vodafone UK - Newark

Reply from Vodafone UK - Newark
I recently visited the Vodafone Store in Newark and was assisted by Imtiaz. I went in hoping to switch to a dual SIM phone because I was having ongoing issues with my other device. Imtiaz not only offered me a great deal, but he was also incredibly patient and knowledgeable throughout the process. He took the time to explain all my options clearly, helped me find the best solution for my needs, and made the whole experience smooth and stress-free.
Excellent customer service like this is rare these days, and I truly appreciate the professionalism and care Imtiaz showed. I’ll definitely be recommending this store to others!

Reply from Vodafone UK - Newark
Very helpful and nice knowledgeable,

Reply from Vodafone UK - Newark
Came into Vodafone for an upgrade, was greated by Imtiaz. I was seen straight away, He was very helpful and patient, he also gave me a slight discount due to the deal I was originally offered was no longer available.
Would highly recommend.

Reply from Vodafone UK - Newark
Had a great experience today at Vodafone Newark. Leah & Taj were excellent!! It’s refreshing that there are still assistants that want to give you great customer service. Well done guys!!

Reply from Vodafone UK - Newark
Went in to fix an issue with the way our Vodafone accounts have been set up historically (our fault). Leah at the Newark branch sorted this out, along with some new WiFi and a phone upgrade!
Outstanding service. Thank you for your help

Reply from Vodafone UK - Newark
Really helpful and explained things well and I felt listened too. Changed plan to a great deal and really happy with the service.

Reply from Vodafone UK - Newark
I visited vodafone newark and upgraded my HBB. What a guy mr tyler absolutely amazing service, he was so professional helpful and friendly. Will definitely recommend vodafone and his services to my circle.

Reply from Vodafone UK - Newark
Leah greeted us and was so helpful talking through options and looking for a plan that suited our needs (we have 2 phones on one account). We could not have been happier with the service. Leah was helpful, friendly and knowledgeable. Thank you.

Reply from Vodafone UK - Newark
Great experience, great service! Leah and Tyler are great !!

Reply from Vodafone UK - Newark
The knowledge, understanding and great service made for a fantastic buying experience.

Reply from Vodafone UK - Newark
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