The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service
Company replied
Location
Switch location33 Middlegate, NG24 1EG Newark, GB
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See what reviewers are saying
Just upgraded phone at Newark vodafone excellent service hassle free no pressure transered everything over excellent service from both staff
Company replied
Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... See more
Company replied
A great experience at Vodafone today in the Newark store, service received from Tyler was super efficient, very thorough, clearly offering all options available, nothing was too much trouble. Thank yo... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newark
Written by the company
Contact info
33 Middlegate, NG24 1EG, Newark, United Kingdom
4.9
Excellent
241 reviews
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Everyone who helped me out was great…
Everyone who helped me out was great really helpful answered every question I asked thank you Tyler Leah taj great help
September 19, 2025
Unprompted review
Reply from Vodafone UK - Newark
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
After telephone call twice to Vodafone…
After telephone call twice to Vodafone customer service regarding a recent upgrade couldn’t understand what I was wanting on the phone, came into the Newark Branch a lovely man called Tyler was very understanding in what we was looking for and explained to my grandad what was the best price and my grandad came out very happy with a new phone and contract
Excellent customer service from Tyler, highly recommend Newark Branch
September 16, 2025
Unprompted review
Reply from Vodafone UK - Newark
We're happy to hear that you had such a positive experience in store and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great staff
Great staff, very helpful. Leah is an asset to the company
September 15, 2025
Unprompted review
Reply from Vodafone UK - Newark
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
TYLER VODAFONE NEWARK
Tyler at the Vodafone store in Newark was really helpful, not pushy at all, just the service you want when looking to purchase a new phone.
September 10, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Gareth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Pete was fantastic help as always…
Pete was fantastic help as always thanks for a great service
September 5, 2025
Unprompted review
Reply from Vodafone UK - Newark
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Glad I visited Vodafone Newark today as…
Glad I visited Vodafone Newark today as previously not happy. But Imtiaz was amazing very happy with his service. Got my new phone and data transfer was done here. Definitely come again also refer to my friends.
September 4, 2025
Unprompted review
Reply from Vodafone UK - Newark
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Patience was key
Very patient and helpful. Helped us with every query we had. Would recommend to everyone.
August 6, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Positive staff
Kind staff and very responsive, answered each and every query very postively, even when we struggled
August 6, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Newark branch is brilliant
The guys in the Newark branch were just brilliant - really patient and efficient. We're not great with technology but they took care of everything. I will recommend them to friends and family.
August 1, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service from Taj
August 1, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey David,
Thanks for the lovely review and fantastic support for Taj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service from Peter
Very good service from Peter, good experience in store
July 28, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Joe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from Peter today-…
Fantastic service from Peter today- thank you
July 28, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited your Newark shop today
I visited your Newark shop today, along with my husband. We were already to switch from Vodaphine to Lebara but Leah, who was lovely helped & fixed us up with a new sim & contract. She was very helpful, smiley & new what she was talking about. She is a great asset to your company & we will certainly deal with her again, should the opportunity arise.
July 14, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Sandra,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and friendly service.
July 9, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Mekhet,
Thanks for your review. It's delightful to receive such nice comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and great service!
July 8, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey there,
This is fantastic to hear! We really appreciate the feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great retail manager (Peter) best…
Great retail manager (Peter) best advice and very helpful towards broadband and phone deal.
July 5, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Jordan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Couldn’t ask for a better experience.
Quite honestly, the staff were spectacular. I was helped by Izzy. She was clear, honest and really helped me find the best deal. She was also hilarious which helps! We didn’t manage to find the grasshopper that had arrived in the shop earlier though (it’s a long story). She is an absolute credit to your store. I didn’t know the name of the other member of staff but I could also hear how thoughtful / helpful she was being with a string of older customers.
If AJ is reading this, pay rise for Izzy please. ;-)
It’s this type of experience which keeps me going back to your store rather than getting my phones etc online. Keep up the great work and thanks.
June 19, 2025
Unprompted review
Reply from Vodafone UK - Newark
Thank you so much Jaime for the lovely review and feedback for Izzy (I hope they found the grasshopper)
I'm happy to hear you enjoy visiting the store, the team are always happy to help!
Vodafone Social Media Team
Airtime contract upgrade
Izzy served us and was pretty efficient and helpful with sorting out a new airtime contract and device upgrade - made the whole thing pretty simple!
June 12, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Garry. We appreciate your feedback and are happy to hear that your upgrade experience was simple and efficient.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter was amazing
Peter was amazing, explained everything so I understood and nothing was too much trouble
June 12, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Lesley,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
I called in by chance and wS served by Izzy wjo understood my requests and provided me options and an excellent outcome.
June 11, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey William,
Thanks for the lovely review and fantastic support for Izzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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