The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service
Company replied
Location
Switch location33 Middlegate, NG24 1EG Newark, GB
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See what reviewers are saying
Just upgraded phone at Newark vodafone excellent service hassle free no pressure transered everything over excellent service from both staff
Company replied
Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... See more
Company replied
A great experience at Vodafone today in the Newark store, service received from Tyler was super efficient, very thorough, clearly offering all options available, nothing was too much trouble. Thank yo... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newark
Written by the company
Contact info
33 Middlegate, NG24 1EG, Newark, United Kingdom
4.9
Excellent
241 reviews
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Really kind know alot of information…
Really kind know alot of information and helpful information
June 4, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Cherrelle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful and polite
June 4, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Fiona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service Imtiaz
Excellent service, good natured and efficient service. Recommend this store to everyone. Imtiaz was very helpful Thank you.
June 4, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Kathleen,
Thanks for the lovely review and fantastic support for Imtiaz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service
Both members of staff were very friendly & helpful, everything was explained really well which was appreciated as I’m not the best with tech stuff
May 25, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
SERVED BY TAJ
Thank you for customer service always very nice welcome and staff is very friendly in Newark Vodafone especially Taj who is always helping and friendly. Will come again
May 13, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leah was very helpful
Leah was really helpful and her customer service was amazing. Always been with ee but definitely will stick to Vodafone now. She was very clear and straight to the point and she was super friendly
May 7, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Eve,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
great friendly service
great friendly service. Peter knew his stuff and was very efficient.
May 7, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful Instore
Had a problem online trying to get broadband. He sorted it straight away and helped me get an even better deal than was online
May 6, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Alex,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Izzy the very nice young lady was…
Izzy the very nice young lady was extremely helpful as usual .
April 17, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Carol,
Thanks for the lovely review and fantastic support for Izzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
iPhone 16pro max
Izzy from Newark Nottingham branch was fantastic- a lovely smile to greet us, professional manor, very knowledgeable of the product and very helpful.
April 14, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Isobel was very helpful
Isobel was very helpful, explained everything I asked about in a way I can understand and got me the right package.
Excellent service
April 15, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Lynda,
Thanks for the lovely review and fantastic support for Isobel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good customer service by Taj…
Very good customer service by Taj credit to have in stall helped all three of us with upgrading thank you
April 13, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Georgia,
Thanks for the lovely review and fantastic support for Taj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leah and Izzy Nice to meet you!
Leah was the most helpful and cheerful member of staff.
With the help of Izzy nicetomeetypu I was guided through my options and in the end I settled on a new contract which was cheaper than my existing one and offered greater benefits. If only all customer service was a smooth and painless as being dealt with by Izzy and Leah. Thankyou for your help I will be recommending you to everyone on Facebook
April 12, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newark
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service Newark on Trent
Great customer service as usual in the Newark on Trent store.
I was served by Leah who was very helpful and polite with sorting out my upgrade to a better broadband speed and she also looked at my mobile contract (without me asking) to say she thinks I could have a better deal.
Leah then showed me a few model phones that she thought I might like with similar dimensions to my current Sony phone, she was fine when I said I will think about it and research the phones and return when I have made a decision.
March 24, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi James,
Thanks for this great feedback for Leah. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Hugely impressed with the help and…
Hugely impressed with the help and support i received from the young lady in store after being given the run around by the Vodafone systems.
I was also supported to contact the customer services where the operative finally sorted my issue which had been going on since Feb.
March 21, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hello,
It's great to hear about the positive experience which you've had in store. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Huge thanks to Izzy
Huge thanks to Izzy, the Vodafone Newark adviser. She was very helpful, kind, friendly, patient, well-knowning the job she's doing ,and how to solve the customer's needs.
March 19, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Tetyana,
These are lovely kind words of feedback for Izzy. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Izzy was ace.
Izzy was, as always, extremely helpful and just lovely. She really is an absolute joy and a real credit to Vodafone, thank you 😊
March 16, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Stephen,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Newark store - Leah
Leah was really helpful in changing my phone plan, upgrading my phone and making sure I had access to manage my son’s account too. I can highly recommend the Newark branch and especially Leah for her knowledge and friendly approach.
March 14, 2025
Unprompted review
Reply from Vodafone UK - Newark
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Izzy was fantastic and very happy to…
Izzy was fantastic and very happy to help! Great customer service! Thank you
March 13, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Tim
We're grateful for your fantastic feedback for Izzy! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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