The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service
Company replied
Location
Switch location33 Middlegate, NG24 1EG Newark, GB
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See what reviewers are saying
Just upgraded phone at Newark vodafone excellent service hassle free no pressure transered everything over excellent service from both staff
Company replied
Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... See more
Company replied
A great experience at Vodafone today in the Newark store, service received from Tyler was super efficient, very thorough, clearly offering all options available, nothing was too much trouble. Thank yo... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newark
Written by the company
Contact info
33 Middlegate, NG24 1EG, Newark, United Kingdom
4.9
Excellent
241 reviews
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Friendly
Friendly, excellent and very helpful. A credit to the company!
March 12, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Sue,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Lizzy,
Lizzy,
Was amazing! Excellent customer service, really attentive and helpful.
I would highly recommend her for her friendly and professional service.
March 11, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hello Nicola,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Lizzy, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service from Izzy
Izzy couldn't have been more helpful or knowledgeable, guiding my through the process and to the product that best suits my needs
March 9, 2025
Unprompted review
Reply from Vodafone UK - Newark
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Leah and Izzy are amazing always have a…
Leah and Izzy are amazing always have a smile
March 8, 2025
Unprompted review
Reply from Vodafone UK - Newark
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Peter and Leah both very helpful with…
Peter and Leah both very helpful with transferring a sim from my dad to myself. Even helped him save money on existing plans.
Highly reccomend coming in and speaking to the team, very helpful and not pushy with offers.
March 8, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Matthew,
This is a great review for Peter and Leah. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
Thanks,
Vodafone Social Media team
Would highly recommend visiting the…
Would highly recommend visiting the Newark store, Peter was very helpful in sorting out my broadband package today. Really pleased with his help and will be going back to sort out my mobile phone too. 5 stars, you're a star
March 4, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Tracey,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Taj at the `Newark store
I had had a really disappointing interaction with my previous phone company I wanted to change provider. I walked into the `Newark store hoping to get a great deal. Taj was fab, he was immediately able to provide some options on both phones and sims. I left the store with a great deal, thanks!
March 1, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Joanne,
This is lovely feedback for Taj. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I was given an amazing customer service…
I was given an amazing customer service and help in the store straight away by TAJ who has helped with my sim card which has not worked in 4 days
Worked straight away! Amazing work and great great customer service. Spoke to Taj about recent offers and have arranged to meet up next week to upgrade my phone and my sim!
March 1, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Angelika,
Thanks for your review for Taj. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Friendly and welcoming experience with Taj
The whole experience with Taj was very friendly. Went through all the questions that i had with patient despite some of them being quite straightforward and the whole experience felt more like couple of friends talking rather than a customer and an agent.
February 22, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Iraklis,
Thanks for letting us know what an amazing job Taj did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Izzy was very helpful giving me advice…
Izzy was very helpful giving me advice on how to use my new phone. Also in a cheerful and friendly way.
Thanks.
February 21, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hey Christina,
Thanks for letting us know what an amazing job Izzy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newark
Hi Kate,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great staff that were very helpful and…
Great staff that were very helpful and friendly (AJ and Peter)
February 18, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Liam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very happy with the service from the…
Very happy with the service from the store.
February 17, 2025
Unprompted review
Reply from Vodafone UK - Newark
It's great to see our in store team left such a great impression on you Antonio. All the best, The Vodafone Social Media Team
MR TAJ was my advisor where he took all…
MR TAJ was my advisor where he took all in control to help me setup my mobile 4g and he also helped setting my vodafone account on my laptop which i was never able to set up. sweet guy
January 23, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi RGER,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely AMAZING
Absolutely AMAZING! Nothing better than face to face customer service, especially when your needs and requirements are listened to and you receive great advice and solutions. What made it even better was the friendly, happy and professional service provided by Leah. This has proven to me that shopping online isn't always the best and nothing beats actually talking to someone. Thank you for reminding me of that.
January 17, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi there,
Thanks for sharing your fabulous feedback for Leah. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leah couldn’t have been more helpful
Leah couldn’t have been more helpful. It was so refreshing to have a face to face conversation and such great support from the minute I walked in. Had to cancel
a Talk Talk contract to switch to VF which was a bit of a challenge! Hoping everything
will continue as well as it’s started …
January 9, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Jane,
What fantastic feedback for Leah! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I’ve been into the Vodafone Newark this…
I’ve been into the Vodafone Newark this morning Taj was really helpful provided excellent service
January 7, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Shan,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Newark shop.
Thanks,
The Vodafone Social Media Team
Told me everything i needed to know l
Told me everything i needed to know l. Very helpful and polite. Wasn't stressful at all
January 7, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Rachel,
Thank you for taking the time to leave us a 5 star review and the great feedback about the team.
Thanks,
The Vodafone Social Media Team
Newark Vodafone Shop Service Review
We went into the Newark Store to review our account covering 3 mobiles, Home Broadband and Landline. I knew it would take a while to do, but the staff were unfazed, amazingly helpful, extremely patient and very kind. We took each device step by step and after quite a few laughs along the way left having got everything sorted. The Staff at Newark are efficient and diligent and a real credit to Vodafone. Of all the Vodafone shops in our local area, Newark is by far the best. Nothing is too much trouble!
December 31, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Ginny,
This is lovely feedback for our Newark store. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Contract due for renewal
Due to replace my phone so popped into local Vodafone shop and spoke to staff as to what would be best for me (been on the Vodafone network for a few years now and happy with it). Directed to a new Samsung phone, did all I needed it to, so bought that on a new contract. Very helpful and friendly team in store. Whole family (and home wifi) are on Vodafone
January 3, 2025
Unprompted review
Reply from Vodafone UK - Newark
Hi Helen,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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