The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service
Company replied
Location
Switch location33 Middlegate, NG24 1EG Newark, GB
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See what reviewers are saying
Just upgraded phone at Newark vodafone excellent service hassle free no pressure transered everything over excellent service from both staff
Company replied
Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... See more
Company replied
A great experience at Vodafone today in the Newark store, service received from Tyler was super efficient, very thorough, clearly offering all options available, nothing was too much trouble. Thank yo... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newark
Written by the company
Contact info
33 Middlegate, NG24 1EG, Newark, United Kingdom
4.9
Excellent
241 reviews
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Excellent Service
The member of staff, Izzy, who dealt with me was friendly, informative and very helpful.
As an older customer I had confidence in what she told me and didn't find it difficult to understand what she said.
I will be happy to use Vodafone UK- Newark in the future. Thanks
July 19, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Mary. Thank you for your review for Izzy. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone Newark Branch the best
We have been with Vodaphone for many years and used the Newark branch over the years.
We always purely coincidentally have Leah who helps us. She helped us today, about 18 months ago and also again a year before
She remembers us which is so nice, definitely recommend and ask for Leah
July 19, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Sandeep. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Izzy in the Newark store has been so…
Izzy in the Newark store has been so helpful sorting out my broadband, she certainly went above and beyond to sort out - and all done with a smile 😃
July 16, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Liz,
Thanks for this 5 star feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Isabel was very friendly
Isabel was very friendly. Took her time to make sure my issue was fully resolved. Whilst giving me the best deal she could for a new phone.
July 9, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Sarah, It's great to see Isabel was able to find you a great deal! I hope you're loving your new phone 😊
Thanks for your feedback, The Vodafone Social Media team
Leah in Vodafone store Newark
Leah in Vodafone store Newark was more than helpful with our new purchase of the iPhone 15 pro. She answered all questions was social-able and made the entire process smooth and easy would highly recommend!
July 9, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi James,
It's great to hear about the positive experience which you received in store from Leah, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Izzy made the process of migrating to a…
Izzy made the process of migrating to a cheaper contract super easy and was extremely friendly and helpful. Delighted with my savings!
June 29, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Paul. Thank you for your review for Izzy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Newark store
Went to the Newark store to sort out an issue with my iPad and enquire about a new iphone. Matt, as always, gave first class service, sorted out the issues and signed me up with a great deal on a new iphone. Can’t recommend the Newark branch of Vodafone and Matt enough, truly five stars.
June 28, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Rowie, It's really great to see Matt was able to sort out the issues with your iPad find you a great deal too! I hope you're loving your new phone 😊
Thanks for your feedback, The Vodafone Social Media Team
Staff in store are always great
June 26, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi, Matthew,
Thank you for taking the time to review and share your positive feedback on our store!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Matthew super helpful patient much…
Matthew super helpful patient much prefer face to face discussion
June 21, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Juliet,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Cant thank jake and matthew were…
Cant thank jake and matthew were amazing and very welcoming, helped me choose the perfect phone just right for me! Cheers again guys
June 21, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Aaron,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
OUTSTANDING SERVICE FROM NEWARK STORE - Jacob!
Went into Newark store today to purchase new contract & transfer my daughter from O2.
Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set up phone.
Store was welcoming, clean tidy.
Definitely recommending to my friends & family.
May 27, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hey Justine,
This is what we love to hear! Thank you so much for your great review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very good customer service & very…
Very good customer service & very helpful.
May 20, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Matthew,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phone upgrade.
Popped into the store for a new phone, and Dennis couldn't have been more helpful. He was very informative and very quick to answer any questions that I had about the upgrade.
May 11, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Nathan, Thanks for your awesome feedback for Dennis. It's great to see they made upgrading such a pleasure. Hope you're loving your new phone!
Thanks, The Vodafone Social Media team
Great, friendly service
Great service from Matthew at the newark branch! Very helpful and informative giving us the best possible deal!! Thank you.
April 24, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Ashleigh,
This is a great review for Matthew. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Matthew the store manager was helpful…
Matthew the store manager was helpful and knowledgeable.
April 24, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Ian,
Thanks for your kind words and taking your time to share the experience in store with Matthew.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Staff were very helpful
Staff were very helpful, friendly and polite. Leah and Izzy went above and beyond to complete our order to set up our new company phone contract including staying over 2 hours after closing time to see it through! Was great to deal with actual people rather than a faceless voice at the main Vodaphone office, thank you and well done for getting us there Leah and Izzy!! If I could give 10 stars I would.
April 23, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Jane,
This is such an amazing review for Leah and Izzy. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Customer service at its best
From the moment we walked in Matt & Jake were fantastic at listening to our needs and finding the right phone and tariff. They transferred all information and ensured everything ran smoothly.
April 14, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hey there,
Thanks for taking the time to share this 5 star review! We're delighted you had such a great experience getting things sorted with Matt and Jake.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very good
Very good. Service l would recommend the store to everyone many thanks
April 11, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi James,
This is a great review for our Newark store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Leah and matt great service..
March 18, 2024
Unprompted review
Reply from Vodafone UK - Newark
Hi Kevin,
Thank you for your review and feedback for Leah and Matt.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Newark
Hi Milena. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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