Vodafone UK - Newry Reviews 

309
TrustScore 5 out of 5

4.9

Unit 33,The Quays Shopping Centre, BT35 8QS Newry, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bernard was unbelievable, couldn’t have asked for anything more when it came to adjusting my deal and add ons. 10/10 service - Made it super easy and any question I had it was dealt with immediate... See more

Company replied

Rated 5 out of 5 stars

We were looking to sort my husbands bill and we ended up going with Vodafone broadband and I changed to Vodafone mobile also, we had great help from Bernard, who was able to explain everything and ma... See more

Company replied

Rated 5 out of 5 stars

Bernard was very patient and explained all options suitable options in line with my current plans.Taking into consideration what exactly my budget and needs from the phone were! Excellent Service

Company replied

Rated 5 out of 5 stars

Nojus was absolutely fantastic so helpful. Friendly warm and experienced he guided and informed us professionally but had a warm welcoming manner he took time and helped us with everything inclu... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Newry

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 33,The Quays Shopping Centre, BT35 8QS, Newry, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

309 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(309)

41,964 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Explained everything clearly an had…

Explained everything clearly and had time and patience for my lack of knowledge on phones/technology.

January 29, 2025
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Claire,

This is lovely feedback for us. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very good services given by Rodney &…

Very good services given by Rodney & Daniel in Newry

January 28, 2025
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Liam. Thank you for your review for Rodney and Daniel. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to get a sim for an iPad

I came in to get a sim for an iPad. Rodney highlighted that I could benefit from upgrading another of my phone contracts and so ended up paying almost the same whilst having an extra contract in place. Was a very positive experience.

January 28, 2025
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Susanne. Thank you for your review for Rodney. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly staff.

Friendly staff that had me sorted really quickly

January 27, 2025
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Daniel. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney was very helpful

Rodney was very helpful. Saved me money & service with a smile

January 22, 2025
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Ann. Thank you for your review for Rodney. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with Rodney today

Very happy with Rodney today
Very helpful from start to finish

January 12, 2025
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with Rodney & his services…

Very happy with Rodney & his services today

January 2, 2025
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Thanks for the five star review, Sarah. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with Rodney today

Very happy with Rodney today

January 2, 2025
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Noel,

It's great to see you had a positive experience with Rodney. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

amy in store

Very helpful and friendly staff

December 19, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Elaine,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

A fantastic experience with Nojus…

A fantastic experience with Nojus excellent and really helpful and patient nothing is too much bother for him

December 17, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Mairead. Thank you for your review for Nojus. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney was exceptional with me today

Rodney was exceptional with me today. Credit to newry

December 16, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Mary,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney was great

Rodney was great. Very helpful

December 13, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey Mary,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nojus was extremely helpful with going…

Nojus was extremely helpful with going through multiple options for multiple numbers in my account.

December 11, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Quinn,

This is such a great review for Nojus. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Vodafone review service in Vodafone Newry with…

Great service in Vodafone Newry with Edele. Very helpful lady

December 10, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hello, Damian,

It's always our aim to provide a helpful service, so it's great to hear that Edele delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

The sales agent in the shop, Nojus was first class, excellent service and couldn’t recommend him more, the help he gave and knowledge he had was excellent.

December 10, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hello, Brian,

It's always our aim to provide a helpful service, so it's great to hear that Nojus delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was very pleasant experience

It was very pleasant experience

December 8, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Niall,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful member of staff

Very helpful member of staff, very good at explaining terms etc. patient.

December 8, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney was excellent & very patient…

Rodney was excellent & very patient with me

December 4, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Maureen,

Thank you for your review. It’s great to hear of your positive experience with Rodney. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nojus helped me with my plan and…

Nojus helped me with my plan and explained it so well and give me great advice. Very well mannered.

November 23, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look