Vodafone UK - Newry Reviews 

309
TrustScore 5 out of 5

4.9

Unit 33,The Quays Shopping Centre, BT35 8QS Newry, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bernard was unbelievable, couldn’t have asked for anything more when it came to adjusting my deal and add ons. 10/10 service - Made it super easy and any question I had it was dealt with immediate... See more

Company replied

Rated 5 out of 5 stars

We were looking to sort my husbands bill and we ended up going with Vodafone broadband and I changed to Vodafone mobile also, we had great help from Bernard, who was able to explain everything and ma... See more

Company replied

Rated 5 out of 5 stars

Bernard was very patient and explained all options suitable options in line with my current plans.Taking into consideration what exactly my budget and needs from the phone were! Excellent Service

Company replied

Rated 5 out of 5 stars

Nojus was absolutely fantastic so helpful. Friendly warm and experienced he guided and informed us professionally but had a warm welcoming manner he took time and helped us with everything inclu... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Newry

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 33,The Quays Shopping Centre, BT35 8QS, Newry, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

309 reviews

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1-star

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4.9

All reviews

(309)

41,964 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great help from Nojus in Newry store…

Great help from Nojus in Newry store today.

November 10, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, staff were helpful.

November 7, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey John,

Thank you for your review. It's always lovely to read such nice feedback about our staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone

Great Staff....10 out of 10

November 6, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service we got from nojus nice…

The service we got from nojus nice gentleman couldnt ask for any better

November 6, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi there,

Thank you so much for your five star review! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney was excellent with me today he…

Rodney was excellent with me today he is a credit to the store

November 6, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi John,

Thanks for the great feedback for Rodney, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

John was very helpful ensuring we got…

John was very helpful ensuring we got exactly what we needed

October 26, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Ciara, it's great seeing John made sure he found you the best deal today.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Very impressed with Rodney & his…

Very impressed with Rodney & his services today. Credit to Newry store

October 22, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi John,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The best Vodafone Experience

Nojus is one of the best Customers Assistance Agent I ever met! Professional, good personal rapport and extremely efficient! Also the Store Manager is amazing.
I highly recommend the Newry's Vodafone Store!

October 19, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Ms Barbosa,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the store and thank you for the amazing feedback.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney was excellent

Very happy with Rodney & the services he offered. Very professional from start to finish

October 9, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey Owen, Thanks for letting us know how good Rodney was today.
All the best, The Vodafone Social Media team

Rated 5 out of 5 stars

Rodney is newry was excellent

Rodney is newry was excellent

October 2, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Seamus,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney is a credit to the Vodafone…

Rodney is a credit to the Vodafone Newry store

October 2, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Anthony,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and thank you for the amazing feedback about Rodney.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney was very helpful today

Rodney was very helpful today. Very happy with his services

October 1, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Sinead,

This is amazing feedback for Rodney. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Helpful staff gave a range of price…

Helpful staff gave a range of price plan options

September 20, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey William,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy & impressed with Rodney's…

Very happy & impressed with Rodney's services today. Went in with an issue & Rodney was professional throughout & helped me

September 20, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Rosaleen,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and easy to understand…

Really helpful and easy to understand had my new iPhone 16 ready in an hour great service

September 20, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Josh,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Was greeted by Rodney and he couldn’t have been more helpful!

September 13, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Thanks for leaving review and excellent feedback for Rodney. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Rodney in…

Great customer service from Rodney in Newry

September 10, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Christopher. Thank you for your review for Rodney. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Newry Vodafone N i…

Can I just say that Adele and Rodney in Newry were outstanding in the efforts that they went to to help me get a long standing problem sorted and I would recommend them every time very helpful , patient, and courteous and understanding thank you Newry Vodaphone Ni

September 4, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Jacqueline,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Adele and Rodney have helped fix the issue your are facing.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent care

Nojus was patient, clear, friendly, knowledgeable, non-exploitative, helpful.

September 3, 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Julie,

Thanks for your 5-star review for Nojus. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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