It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more
Company replied
15a Courtnay Street, TQ12 2QH Newton Abbott, GB
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It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more
Company replied
Friendly and efficient service from Vicky as always. She makes what can be a painful, hassly experience enjoyable - gets the job done with interesting chat along the way - thank you! Charlie B
Company replied
Good explanation of what is being bought and terms and conditions
Company replied
Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He rea... See more
Company replied
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15a Courtnay Street, TQ12 2QH, Newton Abbott, United Kingdom
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I had a great experience today with one of the very helpful employees. I believe his name tag said Jack. He was kind and friendly throughout the entire encounter. He helped me find the best deals and gave me better options if I wanted to go for something else. He also provided more information than most other stores have done in the past.

Reply from Vodafone UK - Newton Abbott
I came in looking for some help with what phone would be a good fit for me when it’s time to upgrade and Jack was extremely helpful and patient with me and answered any questions I had brilliantly

Reply from Vodafone UK - Newton Abbott
Served by Victoria in the Newton Abbot store today. Really great experience - very helpful and knowledgeable. Would highly recommend

Reply from Vodafone UK - Newton Abbott
Charlie dealt with the problem really swiftly and stress free

Reply from Vodafone UK - Newton Abbott
Everything was explained well, options were clearly layed out - Vicky was polite and very helpful in helping me set up a new account

Reply from Vodafone UK - Newton Abbott
Really good customer service, quick and easy contract change. Thank you

Reply from Vodafone UK - Newton Abbott
Victoria was excellent and very helpful would highly recommend

Reply from Vodafone UK - Newton Abbott
Our saving grace for Fibre and mobile.
Thank you Victoria for your patience and help. You are amazing 😁😁

Reply from Vodafone UK - Newton Abbott
Great service as usual when I pop in for queries now and again

Reply from Vodafone UK - Newton Abbott
I've had a lovely experience in your newton abbot store. Your store colleague was so helpful z

Reply from Vodafone UK - Newton Abbott

Reply from Vodafone UK - Newton Abbott
Charlie fixed a number of issues on my phone.

Reply from Vodafone UK - Newton Abbott
Very polite and helpful as always! Thank you

Reply from Vodafone UK - Newton Abbott
Vicky helped put my mind at rest with my bill and my new tablet when I paid it off

Reply from Vodafone UK - Newton Abbott
Vicky sorted my issue with broadband out very quickly and made me feel at ease

Reply from Vodafone UK - Newton Abbott
Very good service, Victoria was very knowledgeable and helpful when trading in my phone 👍

Reply from Vodafone UK - Newton Abbott
Charlie was super helpful, helped me save some money!

Reply from Vodafone UK - Newton Abbott
Charlie and Vicky are always so helpful, they helped to pick a new phone and set it up for me, highly recommend!

Reply from Vodafone UK - Newton Abbott

Reply from Vodafone UK - Newton Abbott
Brilliant experience with Charlie, upgraded my phone and he set it all up for me perfectly.

Reply from Vodafone UK - Newton Abbott
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