Vodafone UK - Newton Abbott Reviews 

267
TrustScore 5 out of 5

5.0

15a Courtnay Street, TQ12 2QH Newton Abbott, GB


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Rated 5 out of 5 stars

It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more

Company replied

Rated 5 out of 5 stars

Friendly and efficient service from Vicky as always. She makes what can be a painful, hassly experience enjoyable - gets the job done with interesting chat along the way - thank you! Charlie B

Company replied

Rated 4 out of 5 stars

Good explanation of what is being bought and terms and conditions

Company replied

Rated 5 out of 5 stars

Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He rea... See more

Company replied


Company details


Contact info

  • 15a Courtnay Street, TQ12 2QH, Newton Abbott, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

267 reviews

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1-star

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5.0

All reviews

(267)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience today

I had a great experience today with one of the very helpful employees. I believe his name tag said Jack. He was kind and friendly throughout the entire encounter. He helped me find the best deals and gave me better options if I wanted to go for something else. He also provided more information than most other stores have done in the past.

October 28, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi. We're happy to hear that you had a great experience with one of our employees. We appreciate you mentioning how helpful and kind he was during your visit. It's great to know that he provided excellent service and information. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

I came in looking for some help with what phone would be a good fit for me when it’s time to upgrade and Jack was extremely helpful and patient with me and answered any questions I had brilliantly

October 28, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi. We're happy to hear that you received such great assistance! We appreciate you taking the time to leave us this lovely review regarding your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Served by Victoria in the Newton Abbot store today. Really great experience - very helpful and knowledgeable. Would highly recommend

October 25, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hi. We're happy to hear that you had a great experience in our Newton Abbot store. We appreciate your positive feedback regarding the helpful and knowledgeable service you received. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie dealt with the problem really…

Charlie dealt with the problem really swiftly and stress free

October 7, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was explained well

Everything was explained well, options were clearly layed out - Vicky was polite and very helpful in helping me set up a new account

September 30, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Will,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good customer service

Really good customer service, quick and easy contract change. Thank you

September 27, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Jamie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Victoria was excellent and very helpful…

Victoria was excellent and very helpful would highly recommend

September 27, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Paula,

Thanks for the lovely review and fantastic support for Victoria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Our saving grace for Fibre and mobile.

Our saving grace for Fibre and mobile.
Thank you Victoria for your patience and help. You are amazing 😁😁

September 27, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Paula,

Thanks for the lovely review and fantastic support for Victoria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service as usual when I pop in…

Great service as usual when I pop in for queries now and again

September 27, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I've had a lovely experience in your…

I've had a lovely experience in your newton abbot store. Your store colleague was so helpful z

September 25, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Tanya,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent, fast & efficient.

September 25, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Lauren,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie fixed a number of issues

Charlie fixed a number of issues on my phone.

August 30, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very polite and helpful as always

Very polite and helpful as always! Thank you

August 27, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vicky helped put my mind at rest with…

Vicky helped put my mind at rest with my bill and my new tablet when I paid it off

August 26, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Sheila,

Thanks for the lovely review and fantastic support for Vicky.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vicky sorted my issue with broadband…

Vicky sorted my issue with broadband out very quickly and made me feel at ease

August 25, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

Very good service, Victoria was very knowledgeable and helpful when trading in my phone 👍

August 23, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was super helpful

Charlie was super helpful, helped me save some money!

August 22, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie and Vicky dream team

Charlie and Vicky are always so helpful, they helped to pick a new phone and set it up for me, highly recommend!

August 22, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie and Vicky were very helpful

Could not be more helpful.

July 26, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Robert,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team//.

Rated 5 out of 5 stars

Brilliant experience with Charlie

Brilliant experience with Charlie, upgraded my phone and he set it all up for me perfectly.

July 25, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey Sue,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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