It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more
Company replied
15a Courtnay Street, TQ12 2QH Newton Abbott, GB
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It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more
Company replied
Friendly and efficient service from Vicky as always. She makes what can be a painful, hassly experience enjoyable - gets the job done with interesting chat along the way - thank you! Charlie B
Company replied
Good explanation of what is being bought and terms and conditions
Company replied
Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He rea... See more
Company replied
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15a Courtnay Street, TQ12 2QH, Newton Abbott, United Kingdom
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Reply from Vodafone UK - Newton Abbott

Reply from Vodafone UK - Newton Abbott
Easy experience changing our Sims and upgraded our broadband

Reply from Vodafone UK - Newton Abbott
The man who was serving me was very helpful, his name is Charlie

Reply from Vodafone UK - Newton Abbott
Great service from Ed. Talked me through my contract options and I’m happy with my new phone

Reply from Vodafone UK - Newton Abbott
Great service from the Newton abbot team with setting up my new phone

Reply from Vodafone UK - Newton Abbott
Charlie is literally the best employee ever, I mean I came in to the store a little while ago with my busted old Sony Xperia. I asked him to fix it but he said unfortunately he couldn’t as it was too old even for his sagely hands. Needless to say I was downbeat but lo, he, like a shining golden god stood before and asked: “how about we have a look and see if we can get you on a contract here?” I was stunned. Me? A Vodafone customer? I never thought this day would come! I was in awe, I was jubilant, I was… in love. He produced his magnificently large device from his trousers. My jaw dropped, my heart was pounding. “It’s… beautiful!” I exclaimed falling to my knees, looking up at him. He smiled, and cupped my cheek. “Cute” he purred. “How can I possess such a device as yours?” I asked. “Sign here.” He said, producing a contract “sign right here” he said tapping the dotted line. So anyway, I signed on the line and he gave the new iPhone 17 and we were all good.

Reply from Vodafone UK - Newton Abbott
Went in as I was having issues with my phone. A lovely young man called Charlie was very helpful and resolved my phone issues quickly!

Reply from Vodafone UK - Newton Abbott
Charlie was very helpful sorting my iPhone issue. He is very knowledgeable. Thank you!

Reply from Vodafone UK - Newton Abbott
Staff in store were really friendly and very knowledgeable. Charlie and the team managed to find a great deal and help with my broadband!

Reply from Vodafone UK - Newton Abbott
I went into my local Vodafone store today and couldn’t find the product I was looking for I was very nervous to ask for help but thankfully a guy named Charlie came by and asked if I needed help he was very helpful and knew exactly what I needed

Reply from Vodafone UK - Newton Abbott
I believe it was Charlie who helped me, always hate doing these types of jobs but he was so helpful and made everything very easy and clear. Thank you!

Reply from Vodafone UK - Newton Abbott
Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He really took pride in helping me and the service was top quality. I really think this guy will own his own business some day and the streets of Newton Abbott will be alive with talk of the local businessman Charles. Thanks

Reply from Vodafone UK - Newton Abbott
Went in today because my phone once again wasn’t working. This is the 3rd time I’ve been into the shop to sort out the same issue. There was a guy working i think Charlie was his name, lovely guy, a bit strange but lovely. He cracked some jokes and laughed at himself. After 25 minutes of him flicking around he managed to sort the issue and told me to stop turning on airplane mode.
Thank you once again!

Reply from Vodafone UK - Newton Abbott
Always sew the team in Newton Abbot alwaya helpful and friendly and saved me money on my broadband

Reply from Vodafone UK - Newton Abbott
We always see Vicky as she always provides a very efficient and courteous service

Reply from Vodafone UK - Newton Abbott
Charlie has been really helpful and patiently giving me advice today.

Reply from Vodafone UK - Newton Abbott
Charlie was very helpful, polite and explained everything clearly. Delighted with my new phone.

Reply from Vodafone UK - Newton Abbott
Visited the Newton Abbot store abd dealt with a very helpful young man named Charlie! Would highly recommend popping in to visit and seak wipth him!

Reply from Vodafone UK - Newton Abbott
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