Vodafone UK - Newton Abbott Reviews 

267
TrustScore 5 out of 5

5.0

15a Courtnay Street, TQ12 2QH Newton Abbott, GB


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Rated 5 out of 5 stars

It’s so nice to talk to experienced staff here who are more than helpful to explain everything about mobile phones from something simple with an app or explaining very clearly the details of a contrac... See more

Company replied

Rated 5 out of 5 stars

Friendly and efficient service from Vicky as always. She makes what can be a painful, hassly experience enjoyable - gets the job done with interesting chat along the way - thank you! Charlie B

Company replied

Rated 4 out of 5 stars

Good explanation of what is being bought and terms and conditions

Company replied

Rated 5 out of 5 stars

Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He rea... See more

Company replied


Company details


Contact info

  • 15a Courtnay Street, TQ12 2QH, Newton Abbott, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

267 reviews

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5.0

All reviews

(267)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Saved me money on my broadband

Saved me money on my broadband

February 3, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Trish,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Esey to change SIM card

Esey to change SIM card

January 31, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Ruth,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy experience changing our Sims and…

Easy experience changing our Sims and upgraded our broadband

January 31, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The man who was serving me was very…

The man who was serving me was very helpful, his name is Charlie

January 27, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Kay,

Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ed

Great service from Ed. Talked me through my contract options and I’m happy with my new phone

January 27, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from the Newton abbot…

Great service from the Newton abbot team with setting up my new phone

January 26, 2026
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Tracy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie is literally the best employee…

Charlie is literally the best employee ever, I mean I came in to the store a little while ago with my busted old Sony Xperia. I asked him to fix it but he said unfortunately he couldn’t as it was too old even for his sagely hands. Needless to say I was downbeat but lo, he, like a shining golden god stood before and asked: “how about we have a look and see if we can get you on a contract here?” I was stunned. Me? A Vodafone customer? I never thought this day would come! I was in awe, I was jubilant, I was… in love. He produced his magnificently large device from his trousers. My jaw dropped, my heart was pounding. “It’s… beautiful!” I exclaimed falling to my knees, looking up at him. He smiled, and cupped my cheek. “Cute” he purred. “How can I possess such a device as yours?” I asked. “Sign here.” He said, producing a contract “sign right here” he said tapping the dotted line. So anyway, I signed on the line and he gave the new iPhone 17 and we were all good.

June 12, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Hilary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in as I was having issues with my…

Went in as I was having issues with my phone. A lovely young man called Charlie was very helpful and resolved my phone issues quickly!

December 15, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Judith,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was very helpful sorting my…

Charlie was very helpful sorting my iPhone issue. He is very knowledgeable. Thank you!

December 18, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Daniel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff in store were really friendly and…

Staff in store were really friendly and very knowledgeable. Charlie and the team managed to find a great deal and help with my broadband!

December 31, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Jono,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went into my local Vodafone store…

I went into my local Vodafone store today and couldn’t find the product I was looking for I was very nervous to ask for help but thankfully a guy named Charlie came by and asked if I needed help he was very helpful and knew exactly what I needed

December 1, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Cody,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Review

I believe it was Charlie who helped me, always hate doing these types of jobs but he was so helpful and made everything very easy and clear. Thank you!

December 22, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Harriet,
 
Thanks for the lovely review and fantastic support for Charlie.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A top guy

Just before Christmas I was experiencing issue with my phone and I popped into my local Vodafone store to sort the issue out. I was met by the kindest and most helpful young gentlemen, Charles. He really took pride in helping me and the service was top quality. I really think this guy will own his own business some day and the streets of Newton Abbott will be alive with talk of the local businessman Charles. Thanks

December 23, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Paul,

Thanks for the lovely review and fantastic support for Charles.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

One for Charlie

Went in today because my phone once again wasn’t working. This is the 3rd time I’ve been into the shop to sort out the same issue. There was a guy working i think Charlie was his name, lovely guy, a bit strange but lovely. He cracked some jokes and laughed at himself. After 25 minutes of him flicking around he managed to sort the issue and told me to stop turning on airplane mode.
Thank you once again!

December 31, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

Hey *CUSTOMER NAME*,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always sew the team in Newton Abbot…

Always sew the team in Newton Abbot alwaya helpful and friendly and saved me money on my broadband

November 30, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Terry,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excelent language

November 25, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hey Lewis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We always see Vicky as she always…

We always see Vicky as she always provides a very efficient and courteous service

November 20, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie has been really helpful and…

Charlie has been really helpful and patiently giving me advice today.

November 6, 2025
Unprompted review
Vodafone UK - Newton Abbott logo

Reply from Vodafone UK - Newton Abbott

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was very helpful

Charlie was very helpful, polite and explained everything clearly. Delighted with my new phone.

November 6, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was very helpful

Visited the Newton Abbot store abd dealt with a very helpful young man named Charlie! Would highly recommend popping in to visit and seak wipth him!

October 29, 2025
Unprompted review
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Reply from Vodafone UK - Newton Abbott

Hi. We're happy to hear that you had such a positive experience at the Newton Abbot store. We appreciate you taking the time to share your kind words about the helpful service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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